Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Great location
Cons:
Noisy environment on weekends
Parking issues

Categories

Cleanliness
8.58
Many reviews mentioned the hotel was very clean and well maintained.
Service
9.25
Guests frequently praised the friendly and attentive staff.
Location
9.29
Excellent location within walking distance to downtown attractions.
Room Quality
8.74
Rooms were spacious and modern, although there were some concerns with noise.
Amenities
8.77
Positive mentions of the indoor pool and gym facilities.
Value for Money
8.23
Concerns over parking fees affected the perceived value.
Food and Beverage
8.78
Good breakfast quality was noted in several reviews.
Overall Experience
8.75
Overall, guests enjoyed their stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:45

Property Description

Luxurious Amenities and Views
Experience ultimate comfort and relaxation at Hyatt Place Greenville Downtown with a fitness center, garden views, and an indoor pool. The upscale rooms feature modern amenities like a flat-screen TV and a private bathroom, ensuring a luxurious stay.

Dining and Entertainment Options
Indulge in a complimentary full hot breakfast, grab a drink at the cozy bar, and enjoy 24/7 dining options at our on-site restaurant. Whether you're a foodie or looking for entertainment, we have you covered with a variety of dining and leisure choices.

Multilingual Staff and Convenient Location
Our multilingual staff is available 24/7 to assist you with any needs and provide local insights. Situated near popular attractions like Peace Center and Falls Park, and with easy access to the airport, your stay at Hyatt Place Greenville Downtown will be both convenient and memorable.

Book your stay now at Hyatt Place Greenville Downtown for a perfect blend of luxury and convenience.

Important information:

Pet policy:
Only dogs weighing 50 pounds and under are permitted; two dogs may be allowed in a guest room provided the combined weight of both dogs does not exceed 75 pounds. Pets exceeding this weight are at the hotel’s discretion.

Pet Fees:
- Up to 6 nights, $100/stay
- 7–30 night stays will include an additional $100 deep cleaning fee ($200 total)
- 30+ night stays will include a deep cleaning fee at hotel's discretion

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1426 reviews
Cleanliness: 8.58
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
3
382jessec • Business • Miami, Florida
8
Good downtown location
Pros:

Good location and friendly staff. The parking entrance can become a bit congested if more than two cars arrive to check in at the same time, but other than that, I didn’t notice any issues.

I’d recommend it for business travelers staying in town for a short visit, especially if you’re traveling solo.

2026-07-25 • via Tripadvisor
K
Kelly • couple • us
9
2026-07-25 • via Nuitee
9
906saidv • Friends getaway
10
CRISTINA IS THE BEST
Pros:

Cristina is simply the best. I honestly can’t say enough good things about her. She’s incredibly welcoming, kind, and genuinely cares about every guest she serves. Her positive attitude, great sense of humor, and outstanding service make every visit enjoyable and effortless.

Whether it’s drinks, coffee, or food, she always goes above and beyond with thoughtful recommendations and makes you feel like a valued guest. She’s one of the main reasons I keep coming back, and I find myself recommending this place to others because of the experience she creates. Christina is a true asset to the team, and anyone who gets served by her is lucky.

2026-07-24 • via Tripadvisor
C
Carrie • solo_traveller • us
8
Cons:

I didn't like the increase in room due to concer

2026-07-24 • via Nuitee
F
F9182IMwilliamb • Business
10
Valet
Pros:

Ryan was awesome and very attentive and helpful

2026-07-23 • via Tripadvisor
R
Road17893921979 • NONE • Denver, Colorado
8
Beautiful City
Pros:

Great hotel, located central to all the highlights of the city. Clean hotel and nice rooms. Very quiet City so noise is not an issue. They have a pool but indoor, would be nice to have an outdoor.

2026-07-23 • via Tripadvisor
3
303fenixv • NONE
2
Hard Pass - Mattresses are Garbage
Pros:

The mattresses at this hotel are extremely old and have permanent XL body-sized indentations. Good luck sleeping! My partner and I were kept up all night from back pain. We tried sleeping with our feet at the head of the bed. That didn’t work. We then tried to sleep on the very edge of the bed to try to find a part of the mattress that wasn’t compromised. That didn’t work. We called the front desk to ask for help because we desperately needed sleep. That didn’t work. 0/10 would not recommend. Not to mentioned the elevators were broken upon check-in and we were on the 4th floor. I recently had knee surgery, so climbing stairs with suitcases was not an option, so we could not even check in fully and were told to just come back later when the elevators would be working. One of the worst hotel experiences.

2026-07-22 • via Tripadvisor
B
B4531FHsamanthas • Business
10
Stayed for Work trip-
Pros:

Aidan was a pleasure during my stay! Super great service and kindness from the whole Hyatt place staff!

2026-07-22 • via Tripadvisor
S
Susan • couple • us
10
Pros:

Breakfast was well presented. Great location

Cons:

noisy teenager 2 am

2026-07-20 • via Nuitee
L
Lisig421 • Family
10
Great Experience and Awesome Customer Service ✨
Pros:

I had an excellent experience from start to finish! The rooms were beautiful, clean, comfortable, and very well maintained, which made my stay even more enjoyable. A special thank you to Jacob at the front desk! He was incredibly delightful, welcoming, and genuinely helpful throughout my visit. He went above and beyond to answer my questions and make sure everything went smoothly. His outstanding customer service and positive attitude truly made a difference. I really appreciate all of Jacob’s efforts and would absolutely stay here again. Highly recommend!

2026-07-19 • via Tripadvisor
T
Tamara • solo_traveller • us
9
Perfect home base for exploring downtown Greenville.
2026-07-19 • via Nuitee
J
J7001LGjessicah • Family
10
Amazing staff
Pros:

Aiden is an awesome valet manager! The staff as a whole is so great. Kevin and Victor at the front desk are so friendly and welcoming!

2026-07-18 • via Tripadvisor
B
B9467HAtammyt • Solo travel
10
Perfect Home Base for Exploring Downtown Greenville
Pros:

I booked for a short personal getaway and, as someone who had never visited Greenville before, the hotel’s location is what ultimately made me choose it. Greenville is often described as a walkable city, and this property delivers on that promise beautifully. I was able to walk to nearby murals, public art, statues, restaurants, cocktail lounges, and live music venues without needing to move my car once.

A quick note about parking: there is limited street parking (generally time-restricted during the day); so rather than playing musical parking spots, I opted for the hotel’s valet service. It was convenient and completely worth it for a stress-free stay.

From the moment I arrived, Cristina at the front desk made a fantastic first impression. She's warm, professional, and genuinely welcoming... hospitality that makes one feel comfortable right away.

The hotel itself strikes a great balance between modern and relaxed. The lobby and common areas are spacious and inviting... the kind of spaces where you actually want to spend time. On my second evening, I came down to the bar and ordered a chicken quesadilla and a margarita while watching a game. The food tasted freshly made and was so well seasoned that the salsa, guacamole, and sour cream were almost unnecessary. The margarita was excellent and paired perfectly with the meal.

What made that evening even more memorable was discovering that Cristina was also the one who prepared and served my dinner and drink. She handled both roles with the same friendly energy and attention to detail. She truly deserves recognition for the exceptional service she provided throughout my stay.

For anyone visiting, I absolutely recommend The Hyatt Place Greenville/Downtown. The unbeatable location, comfortable accommodations, welcoming atmosphere, and standout hospitality made this one of the easiest 5-star reviews I’ve written in a long time.

2026-07-17 • via Tripadvisor
A
aadams4021 • NONE
10
Consider this one
Pros:

Great location. Walkable to downtown but quiet surroundings. I wish they offered self parking vs valet but I guess that’s normal for a lot of downtown areas. Staff was welcoming, breakfast was a nice plus and the coffee was amazing. Better than some establishments. Very happy with the stay & would recommend

2026-07-16 • via Tripadvisor
C
christyfY3508MT • Business
10
A wonderful place to stay at in Greenville!
Pros:

Krystal was so friendly and made me feel so welcome. Always had a wonderful experience here and definitely would recommend to family and friends.

2026-07-15 • via Tripadvisor
J
J2483ICjohnc • Couples
10
Great 2 day getaway!!
Pros:

My wife’s corporate office is down the street and we always stay here. Great hospitality!!

2026-07-15 • via Tripadvisor
F
Fricke • family_with_children • us
6
Good hotel but difficult front desk staff and no follow up
Pros:

Hotel itself

Cons:

Fire drill at 2:30 and being trapped behind a fire door for 40 minutes after waiting 40 minutes outside already. My friend was comped a nights stay for the ordeal but the person I talked to did not do the same for me- and I just said I was ok with 50$

2026-07-15 • via Nuitee
D
Duckster2015 • NONE • El Paso, Texas
8
Nice stay
Pros:

Good location for walking to and from downtown and trails. The hotel was clean, nice staff, good breakfast selection. Valet parking charge nightly.

2026-07-13 • via Tripadvisor
C
crystalshawb • Business
10
Great location and staff
Pros:

Hyatt Place Downtown Greenville is my go-to when I'm in town. Great location, yummy breakfast, and amazing staff. From the front door everything downtown is a quick walk and you'll want to walk this city.

2026-07-13 • via Tripadvisor
P
Patterson • couple • us
7
Overall a great place to stay. Check in process was smooth and easy. Room was spacious and bed was comfortable. Definite
Pros:

Close to restaurants the property was very spacious and clean.

Cons:

The fire alarm going off at 2:50am possible due to an electrical failure with their elevators.

2026-07-13 • via Nuitee