Múcura Hotel & Spa

Hotels
Independent
8.4 (1559 reviews)
Avenida 3 # 65 - 104, Cartagena, Bolívar, 130002 , Cartagena , CO

Facilities

Free breakfast
Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Designated smoking area
Concierge service
Outdoor furniture
Free breakfast
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cleanliness
Amenities
Cons:
Noise
Room Size
Food Quality

Categories

Cleanliness
8.65
General sentiment is positive, noting clean rooms and bathrooms, but some reviews mention smaller rooms than expected.
Service
8.75
Most reviews highlight friendly and accessible staff, enhancing the overall experience.
Location
9.15
Numerous reviews praise the hotel's proximity to the airport and ease of access.
Room Quality
7.65
Reviews indicate some issues with room size and noise, impacting guest comfort.
Amenities
8.15
Breakfast and jacuzzi receive positive mentions, but lack of a fridge was noted as a downside.
Value for Money
8.65
General sentiment reflects good value, despite some critiques regarding room conditions.
Food and Beverage
7.65
Mixed reviews about breakfast, with suggestions of improvement needed for service and options.
Overall Experience
8.55
Overall guest experience is rated positively, highlighting comfort and location advantages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:47

Property Description

Escape to the enchanting Múcura Hotel & Spa, where relaxation meets Mediterranean elegance.

Indulge in Luxurious Spa Treatments
Pamper yourself at our rejuvenating spa offering a range of massages, facials, and body treatments designed to refresh your body and soul.

Culinary Delights at Your Convenience
Satisfy your cravings at our charming coffee shop or enjoy room service during limited hours, complemented by a complimentary full breakfast served daily from 7 AM to 10 AM.

Comfortable Accommodations with Modern Amenities
Stay connected with complimentary Wi-Fi in one of our 13 air-conditioned rooms featuring Smart televisions. Each room ensures your comfort with everyday essentials like complimentary bottled water and housekeeping.

Experience the perfect getaway where luxury and comfort intertwine; book your stay today at Múcura Hotel & Spa!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 1559 reviews
Cleanliness: 8.65
Service: 8.75
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.55
G
GARZON solo_traveller co
5
2026-06-19 via Nuitee
M
Mayorga solo_traveller co
7
Pros:

El desayuno

Cons:

Las almohadas y el olor a limpidio en el jacuzzi

2026-06-18 via Nuitee
C
Carolina family_with_children br
10
Atendimento excepcional, equipe atenciosa e uma hospedagem acolhedora. Uma excelente opção para quem precisa estar próxi
Pros:

O atendimento fez toda a diferença na nossa experiência. Ficamos apenas uma noite e saímos para o aeroporto às 3h da manhã. O Antony, da recepção, teve a gentileza de providenciar misto-quente para nossa família antes da partida. Mesmo com o café da manhã já incluído na diária, esse cuidado demonstrou atenção genuína aos hóspedes e merece reconhecimento.

Cons:

Como sugestão de melhoria, acredito que o banheiro poderia ter uma iluminação mais forte e espelhos maiores. Além disso, um box de vidro no lugar da cortina traria uma sensação ainda mais moderna e sofisticada ao ambiente. São apenas detalhes em uma experiência muito positiva.

2026-06-17 via Nuitee
F
Fadl solo_traveller us
10
Pros:

The hotel is in an extremely safe area, 24/7. The manager Javier and all the people who work there are outstanding, hasta la Vista, thank you so much for everything, I would recommend this place highly.

Cons:

Nothing

2026-06-15 via Nuitee
B
Bryan Paredes solo_traveller es
7
Pros:

El trato del personal era muy amigable y se notaba el interés.

Cons:

No se pudo probar la opción del jacuzzi por condiciones climáticas que se que se les escapa de las manos.

2026-06-14 via Nuitee
S
Sofia couple co
10
2026-06-11 via Nuitee
A
Andrea family_with_children co
8
Pros:

Buena ubicación para quien busca algo cercano al aeropuerto, el barrio se ve muy tranquilo, y el personal atentos a todas las necesidades. En general una buena opción

Cons:

Podrian mejorar la comodidad de las almohadas un poco incomodas o quizas muy altas para nuestra comodidas

2026-06-08 via Nuitee
J
Jorge Arturo Lopez solo_traveller co
7
Buena nada mas
Pros:

Ubicación estuvo bien por la cercanía al evento laboral y además la zona es muy tranquila. Se noto vigilancia en la zona policial y eso por general es seguridad

Cons:

No me gusto algunos elementos que inicialmente al momento de la reserva ofrecieron pero en realidad no fue asi. Por ejemplo reserve el cuarto con un espacio idóneo para teletrabajo y no fue asi como se veía en la fotos.

2026-06-06 via Nuitee
D
Diego solo_traveller co
7
No lo recomiendo
Pros:

Lo amplia la habitación

Cons:

Servicio, Jaccussi dañado, demora en la alimentación, sucio el baño

2026-06-04 via Nuitee
S
Strainovic solo_traveller ch
10
2026-06-03 via Nuitee
E
Edwin solo_traveller co
8
Pros:

Desayuno y ubicación

Cons:

En la habitación no había un escritorio donde poder trabajar

2026-06-02 via Nuitee
V
Valeria couple cr
7
2026-06-01 via Nuitee
N
Nataly solo_traveller ec
9
2026-05-26 via Nuitee
L
Lara couple ar
10
Pros:

Muy limpio, amplio y cómodo. El chico que nos atendió en recepción súper atento

2026-05-23 via Nuitee
A
Andrés solo_traveller co
10
2026-05-23 via Nuitee
M
Maria solo_traveller cr
10
2026-05-22 via Nuitee
I
Irina extended_group pa
8
Pros:

Amabilidad de el personal

2026-05-18 via Nuitee
K
Konstantin couple ru
10
2026-05-17 via Nuitee
G
Giovanna solo_traveller pe
10
Nuestra estancia en Cartagena muy bella en Hotel Mucura
Pros:

Todo!

Cons:

Todo excelente👍👏😆

2026-05-14 via Nuitee
I
Ian marcos solo_traveller us
9
Pros:

La amabilidad del personal, tanto el chico de la mañana como el de la tarde 10 puntos.

Cons:

La tv deberían añadir Google Chrome para que al menos funcione bien el android TV. Pero es un una queja tonta mia porque si vas de vacaciones pues no te preocupas por la tv.

2026-05-13 via Nuitee