Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Cons:
Cleaning issues
High prices
Noise disturbances

Categories

Cleanliness
8.7
Cleaning issues noted with room maintenance.
Service
9.7
Staff were friendly and accommodating despite some check-in issues.
Location
10
Wonderful location and beautiful setting.
Room Quality
9.2
Rooms are large and comfortable but with some technical issues.
Amenities
9.7
Great pool and spa facilities.
Value for Money
8.7
High price for room should include better amenities and services.
Food and Beverage
8.7
Dining options were limited, and high prices were noted.
Overall Experience
9.7
Overall pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:26

Property Description

Luxurious Accommodation
Live Aqua San Miguel de Allende Urban Resort offers 5-star accommodation just 1 km from Church of St. Michael the Archangel. Guests can enjoy air-conditioned rooms with modern amenities and a private bathroom.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving Japanese, Korean, and Mexican cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stay active at the fitness centre, or explore the garden and terrace. The kids' club, 24-hour front desk, and business area ensure a seamless stay.

Book your stay at Live Aqua San Miguel de Allende Urban Resort for a luxurious and diverse experience in San Miguel de Allende.

Important information:

The property offers transportation with an additional fee from the following airports: BIX, QRO, MEXICO CITY (AICM) and different models of rides: SUBURBAN, SEDAN, TOYOTA, SPRINTER. The prices are per airport and model.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 259 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.7
A
Aurora solo_traveller mx
10
Pros:

Servicio e instalaciones.

Cons:

Mosquitos en algunas areas

2026-07-18 via Nuitee
D
Dora couple cr
9
2026-07-10 via Nuitee
A
Adriana family_with_children us
10
Pros:

Facilities, location. Beautiful hotel. Food at the restaurant was great. Excellent brunch.

Cons:

A bit noisy is you are in the first floor next to the main corridor. You ca. hear the staff and other guests walking and talking.

2026-07-03 via Nuitee
P
Portillo solo_traveller mx
9
2026-06-26 via Nuitee
C
CARLOS couple us
10
2026-06-22 via Nuitee
S
saidyitzelc Couples San Diego, California
2
Noisy, lack of sleep
Pros:

Super noisy room, instead of rested we left tired, we reported the noise after the first night, nothing was done. My last afternoon there the pool was full of screaming kids not giving adults without kids a chance to relax. The gentleman completing our hotel check out seemed inconvenience by my presence, never smiled, never asked how my stay was, just gave me my total and that was it.

2026-06-19 via Tripadvisor
J
juan pablo couple co
9
Pros:

un hotel único, con mucha personalidad arquitectónica y gran servicio.

Cons:

muy bueno pero caro

2026-06-12 via Nuitee
S
SERGIO MARIO couple mx
10
Excelente opción para relajarse
Pros:

Buen sabor y raciones

Cons:

los asientos de las sillas requiren limpieza

2026-06-09 via Nuitee
P
Patricia solo_traveller pe
10
2026-06-07 via Nuitee
L
Luis Gerardo couple mx
7
Un poco incómoda la estancia por lo referido , el precio y la calidad no van de la mano
Pros:

Excelente ubicación y limpieza

Cons:

La vista desde la habitación era deprimente y el volumen de la música de una habitación cercana muy alto el volumen

2026-06-05 via Nuitee
J
JESUS couple mx
10
Felicidad
Pros:

Desayuno muy bueno y comida excelente y fuimos por aniversario de boda

Cons:

K nos tuvimos k irrrrr

2026-06-03 via Nuitee
Q
Q5735NGclaudiaf Friends getaway Los Angeles, California
10
Magical hotel in a magical town
Pros:

Like the town it’s in, this hotel is simply MAGICAL. The decor is eclectic and gorgeous — no corner is unadorned. The spa will change your life—I had a massage with Amelia at Feel Urban and I’ve never had such a relaxing ViP level experience. I had the best cocktail of my life at Barkam. But the best part is the SERVICE. Everyone is so friendly, helpful and warm! Daniel the concierge gave us so many wonderful tips that made our trip outstanding and made us feel at home. I’d give it 6 stars if I could!

2026-06-02 via Tripadvisor
T
Thomas extended_group ch
9
2026-05-30 via Nuitee
R
ROSALBA solo_traveller mx
10
2026-05-27 via Nuitee
C
CDIRO solo_traveller mx
10
Pros:

La habitación

Cons:

Todo excelente

2026-05-25 via Nuitee
J
Jose extended_group mx
9
bien un poco caro
Pros:

No desayune

2026-05-14 via Nuitee
A
ANA couple co
10
2026-05-09 via Nuitee
D
Duran Aranda couple mx
10
2026-05-08 via Nuitee
T
TERESA solo_traveller mx
8
Pros:

El desayuno

Cons:

El cuarto no me gustó mucho

2026-05-06 via Nuitee
J
Jiwon solo_traveller mx
10
2026-05-04 via Nuitee