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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Airport shuttle (free)
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Marison Hotel in Legazpi offers a premium stay just 7.4 km from Cagsawa Ruins. Guests can enjoy well-equipped air-conditioned rooms with modern amenities and a private bathroom.
Top-Notch Facilities
Indulge in the indoor pool, fitness centre, and business centre during your stay. With free WiFi throughout the property, airport transfers, and a 24-hour front desk, convenience is at your fingertips.
Scenic Views and Dining
Enjoy stunning views of Mayon Volcano and relish delicious meals at the on-site restaurant and bar. Unwind on the terrace or explore nearby attractions like Ibalong Centrum for Recreation.
Book now for an unforgettable experience at The Marison Hotel.
Renovation work is done from 10:00 to 18:00 daily, and guests may experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
Love it
Love it
Very nice, clean comfortable rooms, good buffet breakfast and great staff, plus a large parking space. Would llove to stay again.
Staff are friendly and helpful
Location. Upscale!
Parking is a challenge
Complimentary airport pickup and drop off
Reception managers. I had a late flight with elderly mother and 9 year old child. I originally booked a deluxe twin with the assumption that adding 3 guests the beds would be 2 king beds or big enough for 2.
Turns out, the twin room was with 2 single beds not suitable for 3 and was told the room could not accommodate any extra beds. Only option I was given was an "upgrade". The booked room price had an additional 14k on top of 13k paid. Which I initially didn't realise for the late hour and travel exhaustion. As I started to ask explanation of what was taken from my credit card that night (no invoices presented at any point) I was reassured by a reception gentleman that the transaction would only take 7k on top of what I already paid for. Today I got my credit card statement: 14k.
Truly disappointing customer experience: was lied to about the charge. No transparency at all
Beware of your booking if travelling in 3 in this hotel!
Nothing 😭😭😭😭
1. The confortroom(CR) very poor, no toilet paper holder! Very small and dirty!
2. Bed real very small, my first night I could not sleep😭 because bed is not confortable(too small) just like our 3 nights to stay 😭😭! Stress, sleepless! Never again to book this hotel!
Nice breakfast
Delicious food
Opening at 6am is good
Nice staff
None
The services and location are great. It’s clean, i love the smell of their rooms. The atmosphere/ ambience is calming, we had a great sleep. The food is also great. They are very accommodating. It’s value for the money. Overall it is great and we will surely return.
The brekfast is fine.
Food is ok
Delicious.
Time of starting breakfast is ok at 6am.
No more
None
It was clean & not outdated.
Rooms were on small side.
We book The Madison Suite Room which costs about 10,000 a day but the bed has a lot of black molds. My kids slept on the stinky sofa that was never cleaned for a very long time. They did changed the bed after 4 hours of complaining and continuous follow up.
Hôtel très confortable et bien situé pour explorer le Bicol ou le volcan Mayon situé à proximité.
L'hôtel dispose aussi d'un bon restaurant coréen et un autre japonais.
La clim trop forte et difficile à régler.
Et comme souvent dans les hôtels philippins évitez les plats occidentaux qui ne sont pas très bon.
Centrally located with great facilities
The best part of the stay was the friendly and helpful staff. They were always eager to help. The beds were comfortable.
Service was slow at the coffee shop- it took a long time for food to be prepared. The hallway carpets had a musty smell.
5 brownouts in the first night made showering next to impossible. The hot water turned cold each time too. Add to that, the shower smells like poop and it really dampens the enjoyment of the hotel. We reported the smell to Management and their solution was to put another shower head on the shower which did exactly nothing to solve the unpotable water that they are running through the building. If the water smells like poop and is not drinkable, maybe that is a sign that a large filtering system would be a good investment instead of just living with it. Its relatively clean minus a little mold in the shower that could have been cleaned up.
Everything was great
Nothing was bad
Staff and restaurants.
Smoking area is gone, oriental gets my money next time if this is not fixed.
We liked the location and that the room has a view of the volcano. The staff generally were very friendly and really helpful.
Check-in staff interaction and favoritism in favor of non-filipino passport holders was not a good experience. Also there is a discrepancy on the breakfast allocation that we learned only on the second day. So communication about the rates, and benefits for future needs to really be improved.
Excellent customer service
None
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