The Marison Hotel

Hotels
8.4 (663 reviews)
Corner Imelda Roces Avenue, Barangay 38, Gogon, Bicol , Legazpi , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Cleanliness
Room Quality
Service shortcomings
Food and Beverage service

Categories

Cleanliness
7.74
Several reviews mentioned cleanliness issues, including musty smells and poor room conditions.
Service
9.21
Overall, the staff was described as warm, accommodating, and helpful in various reviews.
Location
8.75
The hotel is conveniently located near tourist spots, shopping, and has easy transport access.
Room Quality
7.7
Mixed reviews about room quality; issues with maintenance and comfort were noted.
Amenities
8.73
Amenities received positive feedback, although some services were critiqued.
Value for Money
8.19
General sentiment suggests reasonable value, but some felt it did not meet expectations for cost.
Food and Beverage
8.24
Food quality was praised, but there were some issues with service in the dining area.
Overall Experience
8.61
The overall stay was positive for many guests, but there were notable disappointments as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:53

Property Description

Luxurious Accommodation
The Marison Hotel in Legazpi offers a premium stay just 7.4 km from Cagsawa Ruins. Guests can enjoy well-equipped air-conditioned rooms with modern amenities and a private bathroom.

Top-Notch Facilities
Indulge in the indoor pool, fitness centre, and business centre during your stay. With free WiFi throughout the property, airport transfers, and a 24-hour front desk, convenience is at your fingertips.

Scenic Views and Dining
Enjoy stunning views of Mayon Volcano and relish delicious meals at the on-site restaurant and bar. Unwind on the terrace or explore nearby attractions like Ibalong Centrum for Recreation.

Book now for an unforgettable experience at The Marison Hotel.

Important information:

Renovation work is done from 10:00 to 18:00 daily, and guests may experience some noise.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 663 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.61
D
Deborah • couple • gb
6
This is a hotel that could be so much better with a little effort
Pros:

The housekeeping was very good and check in and out was efficient. The staff on the door and security were extremely helpful. The hotel is pleasant but could be so much better

I would strongly recommend that the manager visits the Modala Beach Resort in Panglao to better understand how a hotel should function and how to train up responsive and efficient staff, particularly in the restaurants and bar

Cons:

Restaurant service was absolutely hopeless, replenishment of food at breakfast was really tardy with a very limited amount of fruit, primarily water melon - it could have been so much better. There was a total failure to top up butter, jam and many of the cooked foods regardless of the time we attended. We tried various bars, one drink would arrive but not the others, two gins came but only one tonic, one meal would be served but not the others. This was the same across all the restaurants
There was an unpleasant smell from the shower in our room and the drainage of the water was very slow
I don’t think that the carpets in the corridors had been washed for a long time as they smelt
We had to change rooms as we extended our stay and it was extremely difficult to get the staff on reception to tell us which rooms we were going to be moved to. Our niece, who was also staying had to move to the room next door for an additional night which seems ridiculous as nobody knows which room they will be staying in when they arrive

2026-06-10 • via Nuitee
C
Carmelita • couple • us
8
Pros:

Closer to the SM Mall

Cons:

Nothing

2026-06-09 • via Nuitee
R
Rexy Smith • family_with_children • us
7
The facility is ok. The staff are very friendly.
Pros:

Location was good. Breakfast is decent.

Cons:

The shower gets flooded when you open the door.
No privacy when changing clothes after the shower.

2026-06-09 • via Nuitee
O
Odette Foronda • solo_traveller • ca
9
Attentive staff, great location
Pros:

Friendly and attentive staff, especially Zie who fixed our tour arrangements and regularly checked on us to make sure all was going well.

Cons:

I just wish the roofdeck was open in the early morning (instead of 11) when the chance of viewing entire volcano is greatest.

2026-05-31 • via Nuitee
K
Kylie • solo_traveller • au
10
The staff and the hotel was amazing!
Pros:

The staff were very helpful and nice
Justin was taking care of us at the hotel he not only wanted us to have a great stay at the hotel but also tried to make our stay in town a pleasant one!

2026-05-30 • via Nuitee
B
Brian Joe • solo_traveller • th
5
2026-05-30 • via Nuitee
C
camillen754 • Family
8
Satisfied
Pros:

So nice, very accommodating staff, will definitely be back here☺️

2026-05-28 • via Tripadvisor
T
Theodor Josef • family_with_children • ch
10
2026-05-27 • via Nuitee
M
Malcolm • solo_traveller • gb
2
Pros:

Location

Cons:

Had to move room mid stay even though booking was accepted

2026-05-27 • via Nuitee
M
Malcolm • extended_group • gb
2
2026-05-27 • via Nuitee
M
Malcolm • solo_traveller • gb
2
Disappointment
Pros:

Location to town was good

Cons:

The hotel was not clean. Rooms particularly the bathroom needed upgraded and given a thorough clean to get rid of previous residents hairs and mess. Breakfast provision was woefully and totally inadequate. Hygiene standards not observed. Ability of staff to respond to simple requests was lacking. Management presence and obvious training of staff was seriously needed.

2026-05-27 • via Nuitee
D
Departure52029753705 • Solo travel
10
The Marison Hotel, You Rock!
Pros:

I truly fell in love with The Marison Hotel because of its exceptional customer service. I was genuinely impressed by how polite, warm, and accommodating all the staff were, especially those at the check-in and check-out counters. They consistently made me feel at home whenever I needed assistance during my stay.
The staff at Il Morso Restaurant were also very friendly and attentive. The breakfast selection was sumptuous, satisfying, and absolutely enjoyable. I loved almost all the dishes, especially the laing and Bicol Express. The only suggestion I have is regarding the bacon — I personally prefer it a little crunchier.
Overall, I would highly recommend this hotel to my friends and family, and I will definitely come back in the near future for another stay.

2026-05-25 • via Tripadvisor
C
Charley • couple • gb
9
Amazing place would come back here again
Pros:

Good location, the staff very polite and couldn’t do enough for you

2026-05-23 • via Nuitee
R
richardjohnp507 • Family
10
We love the family room
Pros:

The room that we occupied was spacious and comfortable. It is a Family room and we could see the majestic Mayon Volcano from our window. We were also very fortunate because the volcano is very active and we could see the lava flow from our window. We also ate in the Chilo at the roof deck and the view of Mayon was breathtaking. This is our 3rd time that we stayed in the hotel and we love to come back again.

2026-05-21 • via Tripadvisor
N
NELSON • solo_traveller • sg
10
2026-05-21 • via Nuitee
R
rheyienroset • Couples
10
Excellent
Pros:

Good food. Great hotel.worth it

2026-05-18 • via Tripadvisor
K
Kevin • couple • us
10
Outstanding!
Pros:

Location, on-site restaurant, excellent rooms !

Cons:

Required deposit and check-out procedures!

2026-05-09 • via Nuitee
T
Tudja • couple • sk
7
2026-05-05 • via Nuitee
H
Hazel • couple • au
10
Nice place to stay
Pros:

Location

Cons:

Nothing

2026-04-30 • via Nuitee
R
Rick • couple • us
8
2026-04-28 • via Nuitee