Santa's Hotel Rakka

Hotels
9 (818 reviews)
Urpiaisenkuja 4 , Kilpisjärvi , fi

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy atmosphere
Cons:
Poor sauna instructions
Temperature control issues

Categories

Cleanliness
8.83
Standard quality for this hotel tier.
Service
9.3
Friendly staff noted in multiple reviews.
Location
9.34
Perfect spot if you like nature, excellent location mentioned.
Room Quality
8.79
Rooms are spacious and cozy, some issues with temperature control.
Amenities
8.82
Good amenities like sauna, though some issues with clarity of usage.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.83
Good breakfast and dinner but some missing options noted.
Overall Experience
9.3
A very good experience highlighted with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:39

Property Description

Stunning Lake Views and Private Saunas
Experience the beauty of Lake Kilpisjärvi from your own terrace at our modern Finnish apartments. Enjoy the luxury of a private sauna in each unit, offering relaxation and comfort during your stay.

Floor-to-Ceiling Windows and Mountain Views
Admire the picturesque surroundings with our floor-to-ceiling windows and soak in the stunning mountain views. Each apartment is equipped with a full kitchen, including a stainless-steel oven and a microwave for your convenience.

Outdoor Adventures and Wilderness Exploration
Embark on exciting outdoor activities like cycling and hiking in the nearby Käsivarsi Wilderness Area. Discover the natural wonders of Malla Strict Nature Reserve, just 7.8 km away, or take a leisurely stroll to the Finland-Norway border only 12 km from our property.

Book your stay at Santa’s Chalets Rakka now and create unforgettable memories in this breathtaking setting.

Important information:

Please contact the property directly in order to arrange key collection. Contact details are provided in your confirmation.

Pets are allowed upon request at an additional fee of 30EUR/per stay.

Please note that pets are only allowed in the following room types: Superior Room, Chalet for 1–4 people, and Chalet for 1–6 people.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available extra bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 818 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
V
Veijalainen • solo_traveller • fi
9
2026-05-28 • via Nuitee
P
Pirkko • solo_traveller • fi
10
2026-05-28 • via Nuitee
L
Lauri • solo_traveller • fi
8
2026-05-26 • via Nuitee
J
Jarmo • solo_traveller • fi
7
Pros:

Makuuhuone viihtyisä ja sänky hyvä.

Cons:

- hiekkaset rappuset

- sohvan kangas likainen

- pieniä lusikoita ainoastaan 1 kpl

- 6 kpl viinilaseseja tahmaisia ja likaisia

- huoneisto huonolla näköalalla vaikka samanlaisia huoneistoja hyvällä näköalalla oli useita vapaana

- aamupalamahdollisuutta ei ollut, vaikka mainittiin sen olevan mahdollista erikseen tilattaessa

2026-05-17 • via Nuitee
J
Janika • family_with_children • fi
5
Pros:

Hyvä sijainti.

Cons:

Henkilökuntaa ei saanut kiinni. Majoituspaikan portaat olivat todella jyrkät meidän lapsille.

2026-05-17 • via Nuitee
R
Roger • extended_group • no
8
2026-05-16 • via Nuitee
R
Roger • extended_group • no
8
2026-05-16 • via Nuitee
B
Bastian • couple • de
10
2026-05-07 • via Nuitee
A
Anu • couple • fi
9
Suosittelen lämpimästi ja ehdottomasti menisin uudelleen!
Pros:

Ihana näköälä huoneen isosta ikkunasta. Hyvä sänky, laadukkaat materiaalit ja kunnon hiustenkuivaaja.

Cons:

Sauna olisi ollut mukava bonus.

2026-05-05 • via Nuitee
M
Matti Tikkanen • extended_group • fi
10
Pros:

Aamiainen oli todella monipuolinen.
Tarjolla oli paljon perinteisiä Suomalaisia tuotteita.
Kahvi oli erinomaista!

2026-05-04 • via Nuitee
L
Lasse • solo_traveller • fi
6
Pros:

Maisema oli kaunis. Sijainti lähellä kauppaa oli hyvä.

Cons:

Hotellissa ei ollut yleistä saunavuoroa ja tilaussauna oli ryöstöhinnoiteltu. Emme myöskään saaneet tulla kiireisenä aamuna 10min etukäteen aamupalalle. Huone oli todella kuuma. Tuntui väärälle käyttää ilmalämpöpumppua viilennykseen talvella. Henkilökunnan mukaan muuta keinoa ei ollut.

2026-05-03 • via Nuitee
M
Milla • solo_traveller • fi
10
2026-05-03 • via Nuitee
T
Toni • solo_traveller • fi
9
Bueno.
2026-05-01 • via Nuitee
M
Marita • solo_traveller • fi
6
2026-05-01 • via Nuitee
I
Ilpo • family_with_children • fi
10
2026-05-01 • via Nuitee
J
John Håvard • couple • no
7
2026-05-01 • via Nuitee
S
Sigbjorn • family_with_children • no
8
2026-05-01 • via Nuitee
G
GS • couple • de
10
Besser kann man sich einen Aufenthalt nicht vorstellen.
Pros:

Super Hotel gute Lage zu allen Aktivitäten, sehr schönes Zimmer, top Ausstattung, sehr bequeme Betten mit Fernsicht, super Frühstück und Abendessen. Parkplatz vor der Tür. Ladestation 1 min. entfernt!

Cons:

Eingangstüren zu den Zimmern sind sehr laut.

2026-04-29 • via Nuitee
P
Paula • family_with_children • fi
10
2026-04-29 • via Nuitee
P
Petteri • couple • fi
9
Loistohotelli ja mahtavat maisemat
Pros:

Upeat maisemat huoneesta

Cons:

Aamiaisella joka aamu (neljä) jotain oli lopussa: Puuro, jogurtti, ruisleipä, kurkut, leikkeleet jne. Käytetyt ruokailuvälineet olivat pitkään pöydissä edellisten käyttäjien jäljiltä. Henkilöstöä oli paljon, mutta tuntui siltä että kukaan ei vastannut aamiaisen toimivuudesta.

2026-04-28 • via Nuitee