Santa's Igloos Arctic Circle

We stayed for 4 nights as a family of 3 the end of November. I was initially a bit worried that it might be a bit cramped, however we found we had an excellent stay. The igloo itself was warm and cosy, there is adequate space to store suitcases under the single bed.
We ate at the hotel most days, breakfast was standard but ok, but a pleasant surprise was that dinner was included in our stay, and the food was excellent (including the kids menu) which is great as most restaurants in the village close early.
My son loved that you could use the sledges and play in the snow, they also lit the firepit and gave out marshmallows. I've seen a few comments about bags not being dropped to your room, they did this for us and collected them when we checked out too. The Northern lights alert worked in our room, and we was lucky enough to see them outside
The hotel location is fantastic it's only a short walk to the village which my little one was able to walk or be pulled on a sledge.
We had a great stay and it really added to a magical trip.

The igloos were great! Rooms are small but designed well and presented very clean. Room stayed nice and warm despite arctic winter temps. Loved seeing the northern lights.

Clean. Dinner was delicious! Staff were very attentive, polite & responsive! Would love to be back

We stayed in a Premium Igloo. The heating is very good, which is definitely a plus in this type of accommodation.

However, the overall condition does not match the price or category. Apart from the photogenic corner with the bed under the glass roof, the place feels quite old, worn out, and in need of renovation. Even the mattresses on all three beds were noticeably thinner than in any accommodation we’ve stayed in before, which made them uncomfortable.

A pleasant surprise was that a main course for dinner was included in the price, which we were not aware of when booking. There are also children’s sleds available to use free of charge.

Overall, this is not a place we would return to.

Room was exceptional. Because of the room type I booked, I was also on the edge facing the trees, which was unbelievable. Beautiful in-room sauna, but it did take a while to heat up to my preferred temperature. Great breakfast and restaurant was nice. Location is top tier - easy walk to Christmas Village.

Tutto stupendo

Menjar excepcional, servei molt complet i personal molt agradable.

Our checkin experience was excellent. Lots of info given by the man that attended to us.
The igloo is comfortable and quiet. There is a bar fridge, kettle, heated ceiling and floor throughout. We didn’t use the aircon due to the heat from the floor and ceiling.
Unfortunately the “fur” blanket placed across the end of the bed was dirty top side and underneath! Disappointing, especially as it is not cheap accommodation.
The bathroom was a good size, but has a design fail as the water runs all over the floor when you shower. Unavoidable.
Breakfast was good, lots of choices. We also enjoyed dinner at their restaurant one night. Lovely efficient friendly service.
Easy walk to Santa’s Village.
Overall I would recommend staying here, great experience and convenient location to the Village.

Room is nice.just like in pics. Very good breakfast.

Great for access to Santa's Village, we still had snow on the ground (beginning of April) and we had the northern lights. Staff were friendly.

Las instalaciones y el desayuno :)

A bit on the pricey side, but absolutely worth the experience. The igloos were spacious, comfortable, and well-designed, making the stay both unique and relaxing.
The staff were very friendly and welcoming, and the breakfast spread was great with plenty of options. We were also pleasantly surprised with a complimentary main course for dinner, which was a nice added touch.
The highlight of our stay was being able to see the Northern Lights right from our igloo on the second night, an unforgettable and magical experience.
Overall, a once-in-a-lifetime stay that I would highly recommend.

Breakfast was very good with vegan options.
Dinner was also good. Ice-cream was very very tasty.
Chef prepared us a breakfast box as we were checking out early.

My wife and I had a truly disappointing New Year's Eve stay at Santa's Igloos Arctic Circle on December 31, 2025. We experienced discriminatory treatment at the Arctic Eye Restaurant and significant discomfort in our cold Room due to a locked thermostat and lack of information.

We filed a formal complaint on January 9, 2026, detailing these serious service failures. While we received an initial apology and a promise for a thorough investigation on January 12, it has now been months, and despite our follow-up on February 4, 2026, we have received absolutely no substantive response or investigation report from the hotel management.

This complete lack of follow-up demonstrates a profound disregard for guest concerns and a failure to stand by their initial promises. A truly memorable stay, but for all the wrong reasons, made worse by management's silence. Choose this hotel at your own risk if you value customer service and accountability.

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