Hotel Jezero - Plitvice Lakes National Park

Hotels
7.7 (3686 reviews)
Plitvička Jezera , Plitvička Jezera , hr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, unbeatable location very close to the national park entrance (Gate 2)
Clean rooms and generally well-kept public areas
Friendly and helpful staff reported by several guests
On-site amenities: restaurant, sauna, pool, parking and lift
Good breakfast reported by multiple reviewers
Cons:
Property is very old and in need of renovation
Food and buffet criticized as bland, limited and low quality by many guests
Rooms can be small, low-ceilinged, and lack kettle/fridge
Noisy plumbing/weak air conditioning reported; strict mini-bar rules
Perceived as overpriced for a three-star hotel

Categories

Cleanliness
8.9
Multiple reviews explicitly note cleanliness (e.g., 'Clean and convenient', 'Pulita', 'النظافه'), so cleanliness is generally good and well-maintained despite the property's age.
Service
8.6
Staff are frequently described as friendly and helpful in several reviews, though a few guests mention service shortfalls or unfulfilled requests; overall service is solid but inconsistent.
Location
10
Location is repeatedly praised as excellent and extremely convenient for visiting the national park (near Park Gate 2); this is the hotel's strongest asset across reviews.
Room Quality
6.7
Rooms are described as dated, small, sometimes low-ceilinged, lacking kettles/fridges, with inconvenient beds for some guests; overall room quality is below modern expectations.
Amenities
7.5
On-site amenities (sauna, pool, restaurant, parking, lift) are noted positively, but issues such as weak AC, no in-room kettle/fridge, strict mini-bar rules and occasional housekeeping oversights reduce the score.
Value for Money
6.3
Several guests state the price does not reflect the experience and that the hotel is overpriced for a three-star property, lowering perceived value for money.
Food and Beverage
5.6
Food receives the most criticism: multiple guests call the buffet and meals bland, limited or cafeteria-like, though a few reviews praise local dishes at the restaurant; overall F&B quality is below expectations.
Overall Experience
8
Overall experience is mixed: many guests value the unbeatable location and friendly staff for short stays to visit the park, but the dated property, disappointing food and room limitations lead to lower satisfaction for longer stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 20:34

Property Description

Luxurious Accommodation in Plitvice Lakes National Park

Spectacular Location: Nestled in the heart of Plitvice Lakes National Park, Hotel Jezero is just a stone's throw away from the stunning Kozjak Lake, offering breathtaking views and a serene atmosphere.

Indulge Your Senses: With two restaurants serving delectable dishes, a spa and wellness centre featuring a gym, sauna, and hot tub, and a children's playroom for the little ones, Hotel Jezero ensures a pampering experience for all guests.

Unwind in Style: After a day of exploring the natural wonders, retreat to your cozy room or suite equipped with modern amenities, including a flat-screen TV and a luxurious bathroom. Free WiFi and private parking add convenience to your stay.

Book your stay at Hotel Jezero now and immerse yourself in luxury amidst the beauty of Plitvice Lakes National Park!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 3686 reviews
Cleanliness: 8.9
Service: 8.6
Location: 10
Room Quality: 6.7
Amenities: 7.5
Value for Money: 6.3
Food and Beverage: 5.6
Overall Experience: 8
J
Jitka • couple • cz
10
Pohodný hotel, kde jsme přespali, abychom si prohlédli park. Velká výhoda a to velmi cením je prodloužení vstupenky pro
Pros:

Umístění u vchodu do parku
Čistota
Víc nemohu posoudit strávili jsme jednu noc
Velmi si cením možnosti prodloužení vstupenky do parku Plitvická jezera, na dobu pobytu, na recepci hotelu.

2026-09-12 • via Nuitee
S
Slavica • solo_traveller • au
10
Pros:

Perfect location, friendly staff

Cons:

I didn't not like anything. It's just an older hotel however everything was clean.

2026-09-12 • via Nuitee
S
S. Hisani • solo_traveller • id
8
The only hotel in the national park
Pros:

Just near entrance 2 of the national park.

Cons:

It's been 16 years, I frequently stay here. The property never will upgrade the amenities and room facilities:
Never have electric kettle, tea/coffee maker.

2026-09-12 • via Nuitee
J
József • couple • hu
10
2026-09-12 • via Nuitee
Šárka • couple • cz
9
2026-09-12 • via Nuitee
S
Silvia • solo_traveller • de
6
Pros:

Ausgezeichnete Lage, 3 Minuten zu Eingang 2, sehr schöne Sicht vom Balkon, sehr freundliches Personal

Cons:

Hotel in die Jahre gekommen, Zimmer abgewohnt, Wellness Bereich enttäuschend, Frühstück durchschnittlich, Instant Kaffee, kein guter Saft

2026-09-11 • via Nuitee
I
ILAN • couple • il
5
המיקום מצוין והשמורה מדהימה ביופיה
Pros:

אהבנו את המיקום של המלון המצוי בתוך השמורה והיה מאד נוח להתחיל לטייל בשמורה מוקדם בבוקר ישירות מהמלון, החניה הייתה נוחה וללא עלות. מאחר שיצאנו מוקדם בבוקר ביקשנו ערב קודם שיכינו לנו breakfast box, שאכן הייתה מוכנה מוקדם בבוקר והייתה סבירה מאד. שמורת Plitvice Lakes עצמה היא שמורה מדהימה ביופיה על אגמיה ושפע המפלים שלה והיה מאד נוח לטייל בה גם לאורך מסלול קשה וארוך יותר.

Cons:

המלון ישן ומתקניו די מרופטים, ארוחת הערב בסגנון בופה הייתה דלה, המנות לא הוכנו כראוי ולא היו טעימות.

2026-09-11 • via Nuitee
E
ERNIE • solo_traveller • il
8
2026-09-11 • via Nuitee
J
Jusic • family_with_children • at
8
2026-09-11 • via Nuitee
G
Giuseppe • couple • ch
9
2026-09-10 • via Nuitee
M
Masayuki • couple • jp
10
良かった
Pros:

立地、スタッフ

Cons:

食事は今一歩

2026-09-10 • via Nuitee
B
Birgit • couple • at
5
Pros:

Die Nähe zum Eingang .Personal freundlich. Essen Restaurant Wasserfall gut. Parkplatz

Cons:

Das Hotel ist schon ziemlich in die Jahre gekommen. Buffeessen war kalt und geschmaklich nichts besonderes. Auswahl so lala. Reisegruppen laut und stürmisch aber da kann das Hotel nichts dafür.

2026-09-09 • via Nuitee
J
Jarosław • solo_traveller • dk
8
Pros:

Hotel Jezero bardzo nam się podobał. ❤️ Czysto, przyjemnie i w świetnej lokalizacji tuż przy Plitwickich Jeziorach. Hotel ma swój klimat i czuć w nim kawałek historii, co dodaje mu wyjątkowego uroku. Bardzo dobrze wspominamy pobyt i z przyjemnością zatrzymalibyśmy się tutaj ponownie. Zdecydowanie polecamy! 🥰

Cons:

Cena zbyt wysoka,ale utrzymaniw takiego obiektu kosztuje.

2026-09-09 • via Nuitee
S
Silke • solo_traveller • de
5
Pros:

Die Lage sehr gut am Eingang 2 des Parks. Am zweiten Tag kostenlose Eintritt in den Park.

Cons:

Das Buffet für 30 Euro pro Person. Essensqualität nicht so gut und für das viel zu teuer.

2026-09-08 • via Nuitee
S
Sean • solo_traveller • gb
8
Pros:

Location near the lakes (and the slight 70s vibe of the rooms).

2026-09-07 • via Nuitee
M
Michael • couple • at
7
2026-09-07 • via Nuitee
L
Linshien • extended_group • tw
6
沒什麼亮點。就是位置方便
Pros:

地點

Cons:

沒有

2026-09-07 • via Nuitee
P
Petra • couple • at
7
Beeindruckendes Naturerlebnis überstrahlt das etwas veraltete Hotel und die Touristenmassen
Pros:

direkter Zugang zum Park, gute Erreichbarkeit, kostenfreier Parkplatz vor der Tür, ruhige Lage, unbürokratische Verlängerung des Nationalparktickets auf zweiten Tag

Cons:

schlechter Kaffee beim Frühstück, Gebäude in die Jahre gekommen, Wellnessbereich sehr klein und nicht einladend, zT nicht verfügbar, kaum deutschsprachige Fernsehsender

2026-09-07 • via Nuitee
D
David • couple • us
3
Pros:

The only positive was proximity to the park.

Cons:

Room Ceiling was barely 6 feet high. I had to bend over in certain parts of the room and the shower was less than 6 feet. I couldn't stand up straight. It was a room for a hobbit! The WiFi kept disconnecting

2026-09-06 • via Nuitee
M
Milan • solo_traveller • fr
10
2026-09-05 • via Nuitee