Hotel Jezero - Plitvice Lakes National Park

Hotels
7.7 (3649 reviews)
Plitvička Jezera , Plitvička Jezera , hr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, unbeatable location very close to the national park entrance (Gate 2)
Clean rooms and generally well-kept public areas
Friendly and helpful staff reported by several guests
On-site amenities: restaurant, sauna, pool, parking and lift
Good breakfast reported by multiple reviewers
Cons:
Property is very old and in need of renovation
Food and buffet criticized as bland, limited and low quality by many guests
Rooms can be small, low-ceilinged, and lack kettle/fridge
Noisy plumbing/weak air conditioning reported; strict mini-bar rules
Perceived as overpriced for a three-star hotel

Categories

Cleanliness
8.9
Multiple reviews explicitly note cleanliness (e.g., 'Clean and convenient', 'Pulita', 'النظافه'), so cleanliness is generally good and well-maintained despite the property's age.
Service
8.6
Staff are frequently described as friendly and helpful in several reviews, though a few guests mention service shortfalls or unfulfilled requests; overall service is solid but inconsistent.
Location
10
Location is repeatedly praised as excellent and extremely convenient for visiting the national park (near Park Gate 2); this is the hotel's strongest asset across reviews.
Room Quality
6.7
Rooms are described as dated, small, sometimes low-ceilinged, lacking kettles/fridges, with inconvenient beds for some guests; overall room quality is below modern expectations.
Amenities
7.5
On-site amenities (sauna, pool, restaurant, parking, lift) are noted positively, but issues such as weak AC, no in-room kettle/fridge, strict mini-bar rules and occasional housekeeping oversights reduce the score.
Value for Money
6.3
Several guests state the price does not reflect the experience and that the hotel is overpriced for a three-star property, lowering perceived value for money.
Food and Beverage
5.6
Food receives the most criticism: multiple guests call the buffet and meals bland, limited or cafeteria-like, though a few reviews praise local dishes at the restaurant; overall F&B quality is below expectations.
Overall Experience
8
Overall experience is mixed: many guests value the unbeatable location and friendly staff for short stays to visit the park, but the dated property, disappointing food and room limitations lead to lower satisfaction for longer stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 20:34

Property Description

Luxurious Accommodation in Plitvice Lakes National Park

Spectacular Location: Nestled in the heart of Plitvice Lakes National Park, Hotel Jezero is just a stone's throw away from the stunning Kozjak Lake, offering breathtaking views and a serene atmosphere.

Indulge Your Senses: With two restaurants serving delectable dishes, a spa and wellness centre featuring a gym, sauna, and hot tub, and a children's playroom for the little ones, Hotel Jezero ensures a pampering experience for all guests.

Unwind in Style: After a day of exploring the natural wonders, retreat to your cozy room or suite equipped with modern amenities, including a flat-screen TV and a luxurious bathroom. Free WiFi and private parking add convenience to your stay.

Book your stay at Hotel Jezero now and immerse yourself in luxury amidst the beauty of Plitvice Lakes National Park!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 3649 reviews
Cleanliness: 8.9
Service: 8.6
Location: 10
Room Quality: 6.7
Amenities: 7.5
Value for Money: 6.3
Food and Beverage: 5.6
Overall Experience: 8
1
125ellief • Friends getaway
2
Disappointing
Pros:

Unfortunately, I had a really disappointing experience at Jezero Hotel. The room did not live up to expectations, and the service was far below the standard you would expect from a three star hotel. This hotel is very very old, and definitely need a big renovation!

The food was another MAJOR disappointment. The quality and selection were more like a high school cafeteria than a hotel restaurant (dinner and breakfast). Many of the dishes were bland, uninspiring, test less, and lacked any real quality. From seeing the food and tasting it, you can definitely feel and see that they don’t care about anything!

Overall, I don’t feel that the price reflects the experience you get. I was hoping for a comfortable and enjoyable stay, but unfortunately, I left very disappointed. I personally would not choose this hotel again and cannot recommend it to anyone!!

2026-08-08 • via Tripadvisor
D
darweesh • couple • kw
8
ممتازه
Pros:

الموقع
النظافه
الموظين

Cons:

المطعم ايس فيه تنوع

2026-08-08 • via Nuitee
T
thierry • couple • fr
10
Coin de nature au frais
Pros:

Endroit hyper central pour la visite du parc. Un restaurant fabuleux avec de très bons plats locaux

2026-08-08 • via Nuitee
R
Renato • couple • it
6
2026-08-08 • via Nuitee
R
Roksolana • family_with_children • pl
7
Lokalizacja wygrywa , polecam
Pros:

Świetna lokalizacja , sauna , basen , restauracja na miejscu , sklep z pamiątkami , parking , winda . Dobre śniadanie , bufet na kolację oraz restauracja ala carte .

Cons:

Głośność kanalizacji i wody w pokojach , brak czajnika w pokoju i wody do picia . Za wysoka cena jak na 3 gwiazdki .

2026-08-07 • via Nuitee
A
ANDREAS • extended_group • cy
6
Only location was good about this hotel
Pros:

The location

Cons:

Really old hotel they need to renovate asap

2026-08-07 • via Nuitee
P
Paola • couple • it
7
Stupenda esperienza al Parco veramente un paradiso naturalistico intatto tuttavia consiglio entrata mattina presto alle
Pros:

Pulita e vicina ingresso parco plitvice

Cons:

Camera pulita e silenziosa ma essenziale (no frigor) e bassa (quasi si batteva la testa)

2026-08-07 • via Nuitee
A
Anne • family_with_children • de
8
Perfekt für kurzen Aufenthalt, um den NP zu entdecken!
Pros:

Perfekte Lage, um den NP zu entdecken!

Cons:

Das Zimmer war sehr klein.

2026-08-06 • via Nuitee
S
Sidney • solo_traveller • us
7
Pros:

Clean and convenient. Staff was friendly and helpful.

Cons:

Air conditioning was weak. Too many rules around the mini-bar. I needed a cool place to store my diabetes medicine. Your rules say I cannot.

2026-08-06 • via Nuitee
B
Balog • couple • hr
10
2026-08-05 • via Nuitee
A
azzarita • solo_traveller • it
8
2026-08-05 • via Nuitee
L
Linda • couple • us
9
2026-08-05 • via Nuitee
E
Elizabeth • couple • ca
10
2026-08-05 • via Nuitee
D
Donna • solo_traveller • gb
8
2026-08-05 • via Nuitee
C
caro • family_with_children • ch
6
Wenn man die Pridvicer Seen besuchen will "Top", für einen Hotelaufenthalt "Flop"
Pros:

Die Lage ist Tip. Direkt beim Eingang 2. Am Morgen ist man sehr schnell bei den Seen und vor allen Touristen. Auch das Frühstück war super.

Cons:

Das Hotel ist extrem in die Jahre gekommen und hätte dringend eine Renovation nötig. Auch das Abendessen im Hotel (Buffet) ist sehr überschaubar und zeichnet sich durch sehr viel frittiertes Essen aus. Den vielen Asiaten scheint es sehr zu passen.

2026-08-04 • via Nuitee
W
Wojciech • couple • pl
7
2026-08-04 • via Nuitee
P
Pavel • couple • cz
1
krásná lokalita
Pros:

termin červenec-zacatek,nebylo tam tolik lidi

Cons:

vše v pořadku

2026-08-04 • via Nuitee
Y
YIGON • solo_traveller • sk
3
Pros:

The staff were kind. ..The location is good.

Cons:

The facilities are old, requests are not reflected, they will not be used again in the future, the bed is very inconvenient, and in short, the location is good.

2026-08-04 • via Nuitee
D
Dennis • couple • au
6
Comfortable for a couple of nights to use the national park
Pros:

Great location to the number 2 gate to park
The property is dated but still ok for what it is

Cons:

There was rubbish in the bin that the cleaner didn’t remove before we stayed

2026-08-04 • via Nuitee
M
Maciej • extended_group • pl
7
2026-08-03 • via Nuitee