Mampei Hotel

Hotels
9.3 (171 reviews)
Karuizawa 925 , Karuizawa , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Stylish design
Cons:
Cleanliness issues
Limited food variety
Poor parking space

Categories

Cleanliness
8.7
Some concerns raised about cleanliness with black mold observed in the bath and piping.
Service
10
Staff were described as professional and attentive, going above and beyond to meet guest needs.
Location
9.2
The hotel is in a classic location but some reviews noted a quiet area making night walks potentially unsafe.
Room Quality
9.7
Rooms are stylish and comfortable, with many guests expressing satisfaction with the room design.
Amenities
9.2
Amenities received generally positive feedback, though some areas for improvement were noted.
Value for Money
8.9
Mixed reviews on value for money; some felt it was lacking despite high-quality offerings.
Food and Beverage
8.7
Food offerings were limited with suggestions for more variety in breakfast fruits.
Overall Experience
10
Overall satisfaction was high with guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:12

Property Description

Picturesque Greenery Surroundings
Elegant Rooms with Modern Amenities
Fine Dining Experience with French Delicacies

To experience a perfect blend of nature, luxury, and culinary delights, book your stay at Mampei Hotel today.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 171 reviews
Cleanliness: 8.7
Service: 10
Location: 9.2
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 10
E
emi • couple • jp
9
さすがの万平クオリティ。
Pros:

お部屋がゆったりしてて窓から見える景色が少し色付いていて素敵でした。お部屋のつくりもクラシカルで特にお部屋の中を仕切るガラスが昔ながら模様入りガラスでちょっと懐かしさもあり，それでいて水回りは最新で快適でした。
アメニティが徹底したプラスティック排除で感心しました。

Cons:

お部屋に加湿器が無かったので，ちょっと乾燥しているような気がしました。
朝ごはんの時、パンとコーヒーが早々に出てきたので、パンは冷たくなるし，コーヒーも冷めてしまい，もう少しナイスタイミングで提供して欲しいなって思いました。

2026-10-30 • via Nuitee
T
TOSHIO • solo_traveller • jp
9
Pros:

落ち着いた雰囲気

2026-10-29 • via Nuitee
C
Carole • couple • gb
10
A glorious couple of days in pure luxury
Pros:

Beautiful historic hotel, restored to an exceptional standard.
Stunning and spacious room with every amenity available.
Traditional high class service
Exceptional staff
Fabulous restaurants
Beautiful setting in the forest and an easy walk to the shopping area
Local bus easy

Cons:

It was a little expensive but what a treat!

2026-10-26 • via Nuitee
M
Mitchell • couple • au
10
A perfect getaway. Breakfast down by the trees, Coffee and cake overlooking the entrance in the cafe, dinner candle lit
Pros:

A beautiful character building surrounded by Forrest with all the modern day amenities needed

Cons:

No dislikes we just would’ve liked to stay on the older wing!

2026-10-23 • via Nuitee
Y
Yoko • solo_traveller • us
10
You can have walking-meditation with beautiful trees and grasses.
Pros:

The breakfast was fixed menu so that I was little bit tired of same menu.
However all of dishes were very tasty and beautiful.

2026-10-19 • via Nuitee
S
Seunghoy • couple • kr
10
One of the best hotel in the world
Pros:

All the moments and the details in this quiet place.

2026-10-18 • via Nuitee
H
Hirai • couple • jp
9
また是非行きたい
Pros:

全てが清潔で行き届いている。スタッフも素晴らしい

Cons:

ないです

2026-10-16 • via Nuitee
J
JAE GEON • couple • kr
9
Pros:

호텔 시설과 친절함 제공되는 어매니티는 최고입니다.
방도 넓고 창밖의 단풍은 너무 좋았읍니다.

Cons:

건물 3개를 이어서 로비에서 방까지 가는 루트가 복잡합니다.
시내에서 접근성이 떨어져서 계속 택시타고 다녔습니다.
셔틀의.횟수가 많았으면 좋겠읍니다.
방값은 많이 비싸네요.

2026-10-14 • via Nuitee
C
Chang Soo • extended_group • kr
8
2026-10-11 • via Nuitee
K
kazumass • solo_traveller • jp
8
2026-09-13 • via Nuitee
タムラ • couple • jp
8
ゆっくりできました
Pros:

喫茶店が混んでいましたが ルームサービスでケーキとコーヒーを楽しめました

Cons:

大浴場が有ればいいと思います

2026-09-08 • via Nuitee
K
Katsuhiko • couple • jp
10
2026-09-06 • via Nuitee
T
Takeshi • couple • jp
10
2026-09-06 • via Nuitee
西本 • couple • jp
10
2026-09-03 • via Nuitee
M
Miki • solo_traveller • jp
9
2026-08-31 • via Nuitee
E
etsuko • solo_traveller • jp
10
Pros:

ハウスキーパーの方は外国人でしたがどの方も日本語が上手で笑顔で接していました。スタッフ全員とても親切で感じが良いです。料理は美味しいのひと言に尽きます。私が残念なのはアップルパイのテイクアウトが出来ない事、どうして部屋に持ち帰り出来ないのですか？

2026-08-30 • via Nuitee
T
Tomoko • extended_group • jp
10
2026-08-25 • via Nuitee
N
Norma • couple • mp
9
Pros:

Excellent service. Staff were extremely helpful, respectful and courteous.

Cons:

N/A

2026-08-24 • via Nuitee
K
kazuko • solo_traveller • jp
7
満足
Pros:

ゆったりした部屋でしたち

Cons:

チェックアウトを伸ばして欲しい

2026-08-23 • via Nuitee
S
Satomi • couple • jp
10
最高でした。
Pros:

古い感じの佇まいでありながら、客室などはとても綺麗で、清潔感はあり広々と室内はゆったりと過ごせ、スタッフの対応は全て丁寧で一流ホテルを肌で感じることができたこと。

Cons:

特にありません。

2026-08-22 • via Nuitee