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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Garden
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Hiking
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Horse riding
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Children's playground
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Diving
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Massage services
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Packed lunches
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Snorkelling
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Spa/wellness center
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Currency exchange
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Mini golf
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Billiards
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Darts
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Kids' outdoor play equipment
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Heated pool
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Toilet with grab rails
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Evening entertainment
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Open-air bath
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Entertainment staff
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Coffee Shop on site
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Situated in the serene outskirts of Puerto del Carmen, Casas Heddy, Well-being Resort offers a tranquil escape with both outdoor and indoor pools. Each room is equipped with modern amenities including a TV and electric kettle, ensuring a comfortable stay for every guest.
LIFE CENTRE for Health and Wellness
Our resort features a state-of-the-art LIFE CENTRE dedicated to enhancing your well-being. With a team of specialized professionals, including physiotherapists and personal trainers, guests can enjoy top-notch facilities such as a fitness studio, therapy pool, and free gym access.
Convenient Location and Accessibility
Conveniently located near Lanzarote Airport, our property is easily accessible for all guests, including those with reduced mobility. With a 24-hour reception and a restaurant/bar on-site, Casas Heddy, Well-being Resort promises a seamless and enjoyable stay.
Book now for an unforgettable wellness experience at Casas Heddy, Well-being Resort.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Personale super disponibile e cordiale.
Calme mais à proximité de tout
Rien
Personnel très accueillant et aux petits soins. On a particulièrement apprécié la restauration en mode menus au bar de la piscine.
Le café et les jus de fruits des buffets.
Un peu loin de la plage et du dénivelé à pieds.
There is not enought lights in the room
The bed is really uncomfortable
Peaceful place to be, great menu and helpful staff, I could rest and still enjoy the center.
Great pool and gym. Very calm and quiet resort on the whole. Staff were very friendly.
The single room I occupied backed onto the car park and was near the housekeeping station, so it was a little noisy in the morning. I will request a different location if I return. Other than that it was a lovely place.
PDJ - PISCINE - CALME
Un peu loin du centre pour y aller à pied
Hacía mucho viento y la ventana del baño no cerraba bien y hacía muchísimo ruido
Logement au calme .Personnel attentionné. Piscine chauffée.
Peu de porte-serviettes dans la salle de bain.Pas de porte valise dans la chambre.
Hyggelig personal
mange muligheter til trening
God mat
Ikke noe
Everything perfect retreat
Nothing
All staff were outstanding, they were all genuinely friendly and always happy to help!
The food was AMAZING. We are not easy to please when it comes to food as we're very health-conscious, but the buffets (we had breakfasts and dinners included) were always REALLY good. There were also plenty of options for vegetarians (I eat fish, but no meat).
The gym had enough equipment and good opening hours to exercise.
The pool was also great, heated and big enough to swim laps.
We were there over New Year's and they really put a massive effort in to make it special, it was really, really good.
The stay exceeded our expectations and should we ever return to Lanzarote, we would absolutely stay here again!!!!!!
We didn't realize that dinners did not include drinks (not even water) however tea was for free so we just had tea instead, wasn't a big problem.
There was no hair-dryer, but also not that much of a problem as it was warm enough to let my hair air-dry.
To be honest the whole complex is an amazing place, the design, comfort and the thought of relaxation has been fully taken into account.
The heated pool , grounds, gardens are spotlessly clean and constantly updating parts.
The staff on reception Andrea and Christine sorted out a slight issue I had and resolved in hours, excellent front of house.
The food which was buffet style again could not be faulted and the Xmas day and new year's eve spread was a seafood paradise, the chef deserves credit and his staff, waiters and waitress again excellent.
My room was serviced every two days, my maid was friendly and exceptionally thorough in her duty.
In the wellbeing centre I had a detox full massage by Sandra who made my body knit and stress free, very experienced and friendly.
The whole experience was a pleasure to be in such great company and made my holiday well worth going to Cassa Heddy
I will be returning that's for sure and enjoying this hotel again
If I was to be critical may be larger heat lamps over the hot food.
And slightly larger bath towels, but for me very minor points against the whole experience
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