Hotel Palacio

Hotels
8.7 (3070 reviews)
Bartolomé Mitre 1364 , Montevideo , uy

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Old room quality
Inadequate breakfast

Categories

Cleanliness
8.51
Some reviews noted issues with cleanliness, such as mosquitos in the room.
Service
9.48
Most reviews positively highlighted the kindness and helpfulness of the staff.
Location
9.52
Many reviewers appreciated the hotel's convenient and charming location.
Room Quality
7.97
Several comments mentioned that rooms were old and in need of refurbishment.
Amenities
9
The hotel provided basic amenities, although some were lacking like breakfast.
Value for Money
8.46
The pricing was seen as fair compared to other hotels.
Food and Beverage
7.51
Breakfast service was criticized as insufficient and of low quality.
Overall Experience
9.18
Overall, guests found their stay enjoyable, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:04

Property Description

City-Centric Elegance

Spacious Rooms with City Views: Enjoy the picturesque cityscape through large windows in our spacious rooms adorned with antique furnishings and parquet floors.

Convenient Location: Immerse yourself in the culture with art galleries, antique shops, and pubs just around the corner. Explore the historic Harbour Market and Solis Theatre within walking distance.

Easy Access to Transportation: Whether you're arriving by bus or plane, Hotel Palacio offers convenience being just 3 km from Tres Cruces Bus Terminal and 20 km from Carrasco International Airport.

Experience the charm and convenience of Hotel Palacio for your next stay in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$7 per person per night when using an existing bed.
    Children from 2 years old to 17 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3070 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.18
E
Elsa • solo_traveller • uy
10
Pros:

El trato del personal, la limpieza, la ambientación, el cuidado a cada detalle.

Cons:

Nada.

2026-06-20 • via Nuitee
A
Alvaro • solo_traveller • br
10
Pros:

O lugar é lindo e muito bem localizado! As funcionárias são muito gentis e prestativas, além de simpáticas! A localização é perfeita! Perto do centro e de primas atracoes! Recomenda muito! Espero voltar em breve!

2026-06-18 • via Nuitee
R
Rosales • solo_traveller • cl
10
Pros:

Ubicación precio atención

2026-06-17 • via Nuitee
C
Cláudia • couple • br
7
Pros:

Equipe incrível, hotel maravilhoso custo benefício!
Em um ponto central possibilidade de fazer tudo a pé.

Mas não espere luxo.

2026-06-16 • via Nuitee
L
Lourival • couple • br
8
Bom custo benefício, excelente para quem quer ficar no centro antigo de Montevidéu.
Pros:

Elevador antigo, mas, muito bom.

Cons:

Não ter café da manhã, nem um cafezinho.

2026-06-15 • via Nuitee
M
magnus • couple • se
10
Pros:

Lovely building, breakfast would add to the value though as it's difficult to find decent breakfast nearby on a Sunday

2026-06-15 • via Nuitee
A
Axel • solo_traveller • uy
10
2026-06-15 • via Nuitee
D
Danubia • solo_traveller • br
5
Pros:

Simpatia e educação das colaboradoras. Banho delicioso.

Cons:

A localização é questionável. Perto de tudo, porém não dá pra sair na rua a noite sem ser abordado por pedintes. Rua vazia e um pouco assustadora. Garagem distante do hotel.

2026-06-15 • via Nuitee
E
Eliana Addanary • couple • cl
5
Pros:

La ubicación y el personal

Cons:

No sé cómo las fotos, los muebles son antiguos y desgastados

2026-06-14 • via Nuitee
E
Elsa • solo_traveller • uy
10
Pros:

La atención del personal, la higiene, la ambientación.

Cons:

Nada

2026-06-14 • via Nuitee
M
Marcela • couple • br
10
Pros:

Hotel antigo, mas muito bem conservado. A acomodação estava muito bem limpa e a cama era confortável. Pegamos dias frios e o sistema de aquecimento funcionou perfeitamente. E o elevador centenário é um charme a parte. Com certeza retornaríamos.

2026-06-14 • via Nuitee
G
Gregorio Alberto • solo_traveller • us
10
Pros:

Excelente

Cons:

Perfecto

2026-06-14 • via Nuitee
M
Maria Vittoria • solo_traveller • br
10
Incrível e inesquecível
Pros:

Localização incrível, perto de comercio e das principais atrações turísticas! Fiz tudo andando e consegui conhecer lugares incríveis pela redondeza! Todo o time do hotel foi super acolhedor, receptivos e sempre faziam questão de ver se eu estava bem!

2026-06-13 • via Nuitee
N
Nataša • couple • rs
10
2026-06-13 • via Nuitee
A
Alliatti • solo_traveller • br
7
2026-06-11 • via Nuitee
F
Filippo • solo_traveller • br
9
2026-06-11 • via Nuitee
D
Daniel • couple • br
10
Perfeito
Pros:

Maravilhoso atendimento.

Cons:

Gostei de tudo

2026-06-11 • via Nuitee
P
Priscilla • couple • us
10
¡Un toque de hogar lejos de casa!
Pros:

¡La ubicación y la arquitectura! ¡También no pudimos tener suficiente del personal! ¡Siempre tan acogedor y listo para ayudar de cualquier manera! ¡Se sentía como si nos estuviéramos quedando con la familia! ¡Definitivamente volveremos!

Cons:

¡No había nada malo en la propiedad que no nos gustara!

2026-06-11 • via Nuitee
D
Daniela • couple • br
9
Pros:

localização excelente

2026-06-10 • via Nuitee
B
BANNISTER • solo_traveller • cl
10
Pros:

Todo

2026-06-10 • via Nuitee