Hotel Palacio

Hotels
8.7 (3116 reviews)
Bartolomé Mitre 1364 , Montevideo , uy

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Old room quality
Inadequate breakfast

Categories

Cleanliness
8.51
Some reviews noted issues with cleanliness, such as mosquitos in the room.
Service
9.48
Most reviews positively highlighted the kindness and helpfulness of the staff.
Location
9.52
Many reviewers appreciated the hotel's convenient and charming location.
Room Quality
7.97
Several comments mentioned that rooms were old and in need of refurbishment.
Amenities
9
The hotel provided basic amenities, although some were lacking like breakfast.
Value for Money
8.46
The pricing was seen as fair compared to other hotels.
Food and Beverage
7.51
Breakfast service was criticized as insufficient and of low quality.
Overall Experience
9.18
Overall, guests found their stay enjoyable, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:04

Property Description

City-Centric Elegance

Spacious Rooms with City Views: Enjoy the picturesque cityscape through large windows in our spacious rooms adorned with antique furnishings and parquet floors.

Convenient Location: Immerse yourself in the culture with art galleries, antique shops, and pubs just around the corner. Explore the historic Harbour Market and Solis Theatre within walking distance.

Easy Access to Transportation: Whether you're arriving by bus or plane, Hotel Palacio offers convenience being just 3 km from Tres Cruces Bus Terminal and 20 km from Carrasco International Airport.

Experience the charm and convenience of Hotel Palacio for your next stay in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 3116 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.18
M
Maria • solo_traveller • de
10
Pros:

Das Hotel ist in einem alten Gebäude mit einem sehenswerten Fahrstuhl. Sehr ruhig gelegen, angenehme Atmosphäre.

2026-08-06 • via Nuitee
M
Marcela Testadiferro Pendones • solo_traveller • ar
10
Excelente opción en la ciudad vieja.
Pros:

La comodidad de la cama, la vista desde el balcón.

Cons:

Todo estuvo bien.

2026-08-05 • via Nuitee
G
Gerard • solo_traveller • gb
7
Pros:

Good location for getting around and seeing the town - some coffee and tea provided at times - helpful staff - thank you.

Cons:

To hand your key in every time you leave the hotel - not my preference - a kettle or coffee making facilities in the room would have been nice.

2026-08-05 • via Nuitee
M
MARIA ELENA • family_with_children • mx
9
Pros:

La ubicación es buena.

2026-08-05 • via Nuitee
J
Juan • family_with_children • ec
9
Totally recommendable
Pros:

The hotel is one block from Plaza de la Independencia and within walking distance of every tourist attraction within the Ciudad Vieja. The place is clean, safe, with reliable wifi, and 24h staff ready to help.

2026-08-04 • via Nuitee
I
Ivamilki • solo_traveller • ar
9
2026-07-24 • via Nuitee
P
Patricia • solo_traveller • br
8
Avaliação hotel palacio
Pros:

Localização ótima.

Cons:

Ar condicionado não funcionou. Banheiro poderia ser melhor com blindex e papel higiênico de qualidade.

2026-07-24 • via Nuitee
P
Peter • solo_traveller • nz
10
Pros:

Location and old character building and fixtures

Cons:

All good

2026-07-24 • via Nuitee
D
Denis • solo_traveller • us
1
Pros:

Shower has hot water

Cons:

Ok, it's a 2 star hotel, so I you can't expect much (and I didn't), but at least you can expect to sleep in... the staff started banging and yelling at 7am... they work at the place and don't know that their chatter resonates through the building?!? 0 consideration! the cleaning staff is slamming doors, elevator door is banged, angry yells at reception.... - if you are planning to sleep past 7 - good luck! haha
Moreover, the place is half empty - yet they call you at 10:05(!) to check out!! Let me sleep a little!
I guess it's a "1-night/hour stand" hotel for all the "elements" that are roaming the surrounding streets... mehh, whatever

2026-07-23 • via Nuitee
D
Danielle • couple • br
10
Pros:

Atendimento muito bom, confortável e bonito. A localização é excelente, perto de tudo.

Cons:

Nada, foi ótimo.

2026-07-20 • via Nuitee
C
Capuzzo • solo_traveller • br
10
2026-07-19 • via Nuitee
A
ANA PAULA • couple • br
8
Ótimo custo benefício, com staff simpático, arquitetura linda e bem localizado
Pros:

A arquitetura do Hotel Palacio vale a estada. Construção dos anos 1930, tem muita Art Deco. O prédio foi reformado, especialmente os banheiros estão modernizados, o elevador é antigo, mas seguro e muito lindo de ver. De um modo geral, recomendo a estada, embora não haja luxos, todas as atendentes e senhoras da limpeza são extremamente educadas, prestativas e atenciosas, lembrando que eu falo espanhol e por isso minhas solicitações eram atendidas de pronto. Banheiros limpos, de um modo geral as áreas comuns eram limpas. Ótimo custo benefício, centralizado, perto de restaurantes, farmácias, cafés e pontos turísticos.

Cons:

Por ser um hotel de arquitetura antiga, a parte de isolamento acústico deixa a desejar, mas nada muito incômodo, mas para hóspedes mais sensíveis ao barulho isso pode prejudicar à noite. Precisam melhorar esta parte.

2026-07-15 • via Nuitee
D
Danielle • couple • br
8
Vale o custo-benefício.
Pros:

Muito bem localizado, funcionários muito gentis.

Cons:

A cama não é muito confortável

2026-07-13 • via Nuitee
S
Seba • solo_traveller • ar
9
Pros:

La decoración de la habitación es muy bonita!

Cons:

Todo bien

2026-07-12 • via Nuitee
S
Souto • solo_traveller • ar
8
2026-07-12 • via Nuitee
G
Gaby • couple • uy
10
Excelente
Pros:

Todo

2026-07-10 • via Nuitee
L
Looolis • solo_traveller • mx
10
2026-07-07 • via Nuitee
S
Sofia odette • couple • ar
9
Pros:

La relación calidad precio es increíble. Siento que el hotel esta super bien para el precio

Cons:

Había algunas personas raras.

2026-07-07 • via Nuitee
M
Marcelo • solo_traveller • br
10
Máquina do tempo
Pros:

Voltar para a década de 20 do século passado, não tem preço. Não tem como ser exigente para um imóvel que traz suas características fidedignas de uma época de ouro. Sem falar do entorno, maravilhoso!

2026-07-03 • via Nuitee
T
Torres • solo_traveller • pe
8
lugar tranquilo y bien ubicado
Pros:

ubicacion y trato del personal

Cons:

q olia a pintura

2026-07-03 • via Nuitee