Hotel Les Neus

Hotels
7.6 (1690 reviews)
Comptes de Foix, 2 , Andorra la Vella , ad

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Packed lunches
Ski storage
See all facilities

Review Highlights

Pros:
Good value for the price
Friendly staff
Cons:
Cleanliness issues
Room space and bugs

Categories

Cleanliness
6.24
Several comments mention issues with cleanliness and bugs.
Service
8.21
Friendly staff noted, but some mentioned a lack of helpfulness.
Location
8.75
Ideal location mentioned positively several times.
Room Quality
6.7
Some positive remarks but also complaints about space and comfort.
Amenities
7.23
Basic amenities mentioned; average quality expected.
Value for Money
8.69
Considered reasonable for the price in multiple reviews.
Food and Beverage
7.24
Breakfast was noted as copious but some issues with quality.
Overall Experience
7.71
Mixed experiences noted; generally positive but with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:16

Property Description

Ski-in, Ski-out Hotel in Andorra's Pas de la Casa

Slope-side Convenience: Located just 200 meters from the Granvalira ski slopes, Les Neus offers functional rooms with ski lockers, making it the perfect choice for ski enthusiasts looking for convenience.

Culinary Delights: Indulge in a variety of dining options at Les Neus, from a buffet breakfast to buffet dinners at the on-site restaurant. For a taste of Italy, head to the café-restaurant serving fresh pasta and packed lunches, all included in the all-inclusive rate.

Explore the Surroundings: Situated on the French border, Pas de la Casa provides easy access to Andorra La Vella, just 30 km away. Take advantage of the hotel's tour desk to discover more about the surrounding area and make the most of your stay at Les Neus.

Book your ski getaway at Les Neus now!

Important information:

Please note the following times apply for guests with an all inclusive rate

The restaurant is open from
07:00 to 9:30
11:30 to 14:30
19:00 to 21:00

The snack bar is open from 09:30 to 19:00

It is forbidden to take food outside from the restaurant or the snack bar.
All drinks and food are included both in the restaurant and the snack bar.

Please note that the hotel offers an all inclusive rate with drinks and food.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 3 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1690 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.69
Food and Beverage: 7.24
Overall Experience: 7.71
L
LAURENE • couple • fr
8
Pour le prix difficle de ce plaindre les chambres sont plutôt sympas
Pros:

En cette période de l'année peu de monde à l'hotel, les chambres sont pas super grandes mais sympathiques et suffisantes pour 2-3 nuits

Cons:

on entend les voisins

2026-05-22 • via Nuitee
C
Celine • couple • fr
6
Pour une nuit ça passe
Pros:

L’emplacement

Cons:

Télécommande et sèche cheveux en panne

2026-05-21 • via Nuitee
I
isabelle • family_with_children • fr
8
2026-05-21 • via Nuitee
A
Art • solo_traveller • fr
10
2026-05-20 • via Nuitee
M
Maria Rosaria • solo_traveller • it
9
2026-05-20 • via Nuitee
C
CAROLE • solo_traveller • fr
8
Pros:

Accueil très sympathique.

2026-05-20 • via Nuitee
C
Cylia • solo_traveller • fr
10
Très bon personnelle surtout la femme de chambre malgré elle comprend pas englais ou français mais il nous à beacoups ai
Pros:

Très bon établissement

Cons:

Les escalier quand on arrive avec des bébé avec Possset

2026-05-19 • via Nuitee
D
dominique • solo_traveller • fr
9
2026-05-18 • via Nuitee
M
Montse • couple • es
10
Pros:

La Sra que está en recepción super amable y muy detallista

Cons:

Nada

2026-05-18 • via Nuitee
R
reynier • family_with_children • fr
8
Pros:

qualite prix . rien a dire

Cons:

rien

2026-05-15 • via Nuitee
• family_with_children • es
1
Nefasto
Pros:

Nada todo fatal

Cons:

No nos gustó nada ya que estaba sucio, olía fatal, las sabanas sucias de manchas sospechosas y las mantas con restregones de mierda. Se escuchaba todo. Fue horrible no lo recomiendo para nada.

2026-05-15 • via Nuitee
S
Sandra • solo_traveller • fr
7
2026-05-15 • via Nuitee
D
dominique • solo_traveller • fr
8
2026-05-14 • via Nuitee
N
Nathalie • couple • fr
10
Je reviendrai
Pros:

Rapport qualité prix super je le recommande

Cons:

C’était parfait

2026-05-13 • via Nuitee
J
Jean Pierre • solo_traveller • fr
6
Cons:

Erreur sur la réservation

2026-05-13 • via Nuitee
K
KOLOTOLU • couple • nc
1
On arrive sur place avec une tempête de neige, on ne trouve pas l’hôtel indiqué, j’appelle mais personne ne répond 😡 je
2026-05-12 • via Nuitee
B
Brigitte • couple • fr
9
2026-05-11 • via Nuitee
D
Degans • solo_traveller • fr
10
Pros:

La vue..

Cons:

Rien..

2026-05-11 • via Nuitee
S
Sabine • solo_traveller • fr
5
2026-05-10 • via Nuitee
N
Nordine • solo_traveller • fr
10
Pros:

L'accueil super souriant et gentil

2026-05-09 • via Nuitee