Hotel Casa Nova, Merida

Hotels
8.1 (132 reviews)
Calle 57 No 491 x 58 y 60 Col Centro , Mérida , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent/central location
Friendly and helpful staff
Daily cleaning service
Good value for money (for many guests)
Pool available (usable at night)
Parking available
Cons:
Room cleanliness issues (hair on beds, sheets not changed)
Mosquitoes in rooms
Small bathrooms and water splashing from shower
Limited amenities (no mini-fridge, limited toilet paper, toiletries)
Slow internet / TV limitations (no YouTube)
Pool hours restrictions

Categories

Cleanliness
7.2
Mixed reports: several guests praised daily cleaning and described rooms as clean, but multiple reviews report hair on beds, sheets not changed, limited towels, and mosquito presence and an AC leak—downgrading cleanliness overall.
Service
9
Consistently very positive: numerous comments highlight friendly, attentive and helpful staff who resolved requests promptly; guests repeatedly praise the reception and service.
Location
9.6
Very strong: overwhelmingly praised as excellent or perfect location close to the historic center and attractions, cited repeatedly as a top advantage.
Room Quality
7
Several negative notes: small bathrooms, water splashing from shower/curtain, some rooms outdated, beds and bedding issues (hair on sheets) and one report of AC dripping—room quality rated below average.
Amenities
7.5
Mixed: pool and parking praised and cleaning amenities noted, but complaints about pool hours, missing mini-fridge, limited toiletries and toilet paper and occasional lack of replacements lower this score.
Value for Money
7.8
Mixed impressions: several guests mention good value and convenience, while others feel facilities do not fully match price—slightly below target but generally acceptable.
Food and Beverage
8.5
Generally positive: breakfast described as quite good by guests; limited further commentary on F&B, so rated moderately above target based on positive mentions.
Overall Experience
8.2
Overall positive stay: many guests call the experience excellent or very good, praising location, service and cleanliness in many cases, though some room/amenity issues tempered scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 21:15

Property Description

Prime Location in Centro de Merida
Hotel Eclipse Mérida is ideally situated in the Centro de Merida district, just a short distance from the iconic Merida Cathedral and Montejo Avenue.

Comfortable and Modern Accommodations
The 4-star hotel offers well-appointed guest rooms with amenities such as a flat-screen TV, air conditioning, and private bathrooms. Guests can also enjoy the convenience of free WiFi and a 24-hour front desk service.

Relaxing Indoor Pool and Shared Lounge
Unwind and take a dip in the inviting indoor pool or socialize in the shared lounge area. Whether for leisure or business, Hotel Eclipse Mérida provides a comfortable and convenient stay for all guests.

Experience the best of Mérida at Hotel Eclipse Mérida. Book your stay now for a memorable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.1
Based on 132 reviews
Cleanliness: 7.2
Service: 9
Location: 9.6
Room Quality: 7
Amenities: 7.5
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.2
C
chiafox94 • couple • it
7
ok per una notte a Merida
Pros:

Ho soggiornato in questo hotel in coppia ad agosto per 1 notte.
Struttura recentemente ristrutturata (ex Hotel Eclipse), con parcheggio custodito proprio all'angolo dell'hotel. Staff gentile, ci hanno consigliato dove fare colazione (non inclusa nella tariffa), e ci hanno lasciato anche un po' di tempo in più al check-out per sistemare le nostre cose con calma. Camera grande, doccia funzionante, prodotti da bagno e acqua in omaggio. Zona tranquilla e posizione centrale, con un buon rapporto qualità-prezzo per una tappa di una notte.

Cons:

La stanza puzzava di umidità, nonostante fossimo a un piano alto. Le lenzuola erano un po' macchiate e la pulizia in generale non era troppo accurata.

2026-09-12 • via Nuitee
A
Andréa • couple • fr
10
2026-09-10 • via Nuitee
E
Eduardo • solo_traveller • bz
10
The staff very friendly, the location is perfect.
Pros:

Clean

2026-09-09 • via Nuitee
R
Rosario_CE • solo_traveller • mx
7
Realidad
Pros:

Ubicación

Cons:

Las camas muy incómodas y el desayuno que ofrecen realmente es decadente xk realmente es una persona con una parrilla y un cono de huevo es todo

2026-09-07 • via Nuitee
N
Noguera Savelli • family_with_children • mx
9
buen lugar para quedarse!
Pros:

Muy bien ubicado, de acceso a restaurantes, tiendas, servicios en general, la habitación y el baño muy limpios, la cama cómoda y las almohadas, sin ruido para descansar, estuvimos en el último piso del hotel y fue muy cómoda la estadía, pudemos descansar bien en la noche.

Cons:

el ascensor muy chico y un poco ruidoso, no daba mucha seguridad subirse, aunque nunca falló cuando lo usamos.

2026-09-02 • via Nuitee
E
Erika • couple • es
6
No se corresponde a fotos
Pros:

Ubicación y cama cómoda.

Cons:

No se corresponde a las fotos, todo está degradado o roto. La puerta del baño no cerraba.

Las habitaciones huelen a humedad. Nos asignaron primero una que no se podía respirar, pedimos el cambio de habitación y en la segunda mejor.

Piscina muy pequeña y está justo en la entrada de recepción.

2026-08-31 • via Nuitee
L
Leonardo • solo_traveller • mx
10
Pros:

El personal muy amable 😉

Cons:

Todo excelente 👌 si lo recomiendo

2026-08-22 • via Nuitee
M
Miriam Velis • solo_traveller • mx
10
Pros:

La atención del personal.

Cons:

.

2026-08-16 • via Nuitee
M
Miriam Velis • solo_traveller • mx
10
Pros:

El personal, atención

Cons:

.

2026-08-16 • via Nuitee
P
Pricilla • couple • es
9
Increíble atención con súper ubicación
Pros:

La ubicación inmejorable, la atención del personal de recepción increíble. Se portaron super bien con nosotras y permitieron que dejáramos nuestro equipaje antes del check in, y al salir también me dieron oportunidad de hacer check out unos minutos más tarde. Amé sus sábanas

Cons:

Por decir una cosa, las almohadas podrían mejorar

2026-08-15 • via Nuitee
R
Rosario_CE • solo_traveller • mx
7
Pros:

Excelente ubicación

Cons:

Las camas super duras creo que las camas de piedra estan mejores... al colchon se le sentian los resortes. termine con una lumbalgia terrible, la verdad el desayuno nada que ver solo te sirven una sola taza de cafe sin crema y la cafetería solo es una señora con dos sartenes haciendo huevo a la.mexicana o huevos con jamon realmente economico pero sin opciones.

2026-08-13 • via Nuitee
Y
Yaneth • solo_traveller • mx
10
Pros:

Limpieza, tranquilidad y ubicación

2026-08-13 • via Nuitee
E
Erika • family_with_children • us
9
Great hotel
Pros:

This hotel was pretty decent. Very clean in a king size Bed was huge.. I highly recommend this hotel

2026-08-11 • via Nuitee
A
ake canche • solo_traveller • mx
10
2026-08-09 • via Nuitee
F
Francesca • family_with_children • it
7
2026-08-09 • via Nuitee
L
Leifany • solo_traveller • mx
1
2026-08-08 • via Nuitee
M
miguel • extended_group • mx
9
Satisfactoria
Pros:

Bastante bueno el desayuno y la atención, súper relajante el lugar y centrico, todo cerca

Cons:

Bastantes mosquitos en la habitación

2026-08-07 • via Nuitee
C
Cinahi • solo_traveller • mx
10
Pros:

Todo son muy amables la.alberca se puede utilizar por la noche eso me gusto por que con el calor te refrescas la.ubicacion esta muy cerca de todo

2026-08-03 • via Nuitee
A
Amalia • solo_traveller • mx
9
Muy buena ubicación.
Pros:

Ubicacion esta luya cerca del centro histórico

Cons:

El baño, apesar de la cortina brincaba el agua ara todos lados lo que hacía q se mojara todo

2026-08-03 • via Nuitee
M
Melissa • solo_traveller • us
9
Pros:

The location was fantastic.

2026-07-24 • via Nuitee