Hotel Casa Nova Mérida

Hotels
•
Independent
7.8 (59 reviews)
Calle 57 No. 491 entre 58 y 60, Colonia Centro, Mérida, YUC, 97000 , Mérida , MX
52-999-923 1600

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Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Lack of cleanliness
Inexperienced staff

Categories

Cleanliness
6.2
Multiple reviews highlighted a lack of cleanliness, including dirty rooms and bathrooms.
Service
8.2
Mixed experiences noted; some staff were young and inexperienced but attempted to help.
Location
9.7
Multiple mentions of excellent location in the heart of the city with access to restaurants.
Room Quality
7.7
Rooms were described as comfortable but with issues such as dim lighting and maintenance problems.
Amenities
7.2
Limited amenities were mentioned; some guests noted the lack of breakfast and better options nearby.
Value for Money
8.2
Value perceived as fair but lower than other local hotels considering the issues faced.
Food and Beverage
6.2
Breakfast offerings were described as poor in quantity and quality.
Overall Experience
9
Overall experience was disappointing due to cleanliness and service issues despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:35

Property Description

Experience a perfect blend of comfort and convenience at Hotel Casa Nova Mérida, your home away from home in the heart of vibrant Mérida.

Relax by the Pool
Unwind in our outdoor pool or soak up the sun on our scenic terrace, providing you a serene escape after a day of exploration.

Comfortable Accommodations
Choose from 14 air-conditioned rooms, each featuring LCD televisions for entertainment and rainfall showers for that extra touch of luxury.

Prime Location
Situated just a short 4-minute walk from the stunning Mérida Cathedral, you’re close to key attractions, making it easy to enjoy local culture and cuisine.

Don’t miss out on the opportunity to experience the best of Mérida—book your stay at Hotel Casa Nova today!

Important information:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 59 reviews
Cleanliness: 6.2
Service: 8.2
Location: 9.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.2
Overall Experience: 9
M
Melissa • solo_traveller • us
9
Pros:

The location was fantastic.

2026-07-24 • via Nuitee
F
Faustino Emilio • solo_traveller • mx
9
Pros:

Esta a buena ubicación y muy buena atención del personal

2026-07-21 • via Nuitee
R
Ruben • solo_traveller • mx
10
Pros:

Trato del personal siempre amable, las solicitudes que realizamos fueron atendidas y resueltas favorablemente

2026-07-20 • via Nuitee
F
Fernando • couple • mx
9
2026-07-20 • via Nuitee
H
Hector • solo_traveller • mx
10
Excelente lugar
Pros:

La gran atención y amabilidad del personal así como a pesar de estar en una excelente posición y que está cerca de todo y tantas actividades distintas se sigue sintiendo como un lugar tranquilo y seguro perfecto para vida nocturna y caminar en el centro de la ciudad teniendo el hotel cerca y sin gastar mucho

Cons:

Lo único que podría decir es que el clima de la habitación estaba goteando pero lo atendieron en cuanto lo mencioné

2026-07-18 • via Nuitee
S
Simone • extended_group • it
8
Buona soluzione
Pros:

Buona posizione, buona pulizia. Camera spaziosa e doccia spaziosa. Pulizia quotidiana.

Cons:

Mancanza mini-frigo e un solo rotolo di carta igenica

2026-07-13 • via Nuitee
B
Bertran • solo_traveller • mx
10
Pros:

El servicio y la ubicación

Cons:

Todo estuvo muy bien

2026-07-13 • via Nuitee
B
Blaise • solo_traveller • us
10
Pros:

The whole experience was great. Perfect for two people.

Cons:

Everything felt new and comfortable

2026-07-13 • via Nuitee
A
Andrew • solo_traveller • gb
6
2026-07-12 • via Nuitee
P
Paolah • solo_traveller • mx
9
Agradable
Pros:

Ubicación

2026-07-08 • via Nuitee
A
Agustína • solo_traveller • mx
9
Una bonita experiencia...!!!
Pros:

El trato muy cordial del personal y las instalaciones bonitas y limpias

Cons:

Horarios de la alberca

2026-07-05 • via Nuitee
J
JUAN JOSÉ • solo_traveller • es
1
Pros:

Quería Merida en España...no en México

Cons:

Hablar con booking.com no me fue posible

2026-07-04 • via Nuitee
G
Gabriela • family_with_children • mx
5
Pros:

La ubicación.

Cons:

No me gusto que el cuarto que nos dieron solo tenia una sabanita delgada y al pedir dijeron que no contaban entonces tuvimos que taparnos con una toalla. Las instalaciones no están tan bien para el precio. Las toallas solo nos habían dejado 2 y éramos 4 y solo nos dieron 1 mas. Como que todo tienen contado.

2026-07-01 • via Nuitee
E
Eduardo • family_with_children • bz
10
Im so greatful for good people.
Pros:

Very clean and relaxing

Cons:

The staff vey helpful

2026-06-28 • via Nuitee
C
Catalina • solo_traveller • mx
10
Pros:

.

Cons:

.

2026-06-23 • via Nuitee
A
Angelica • extended_group • mx
10
Excelente
Pros:

La ubicación excelente, todo cerca muy bien ubicado para los que vamos al centro de Mérida, la atención super buena todo limpio y tranquilo

2026-06-22 • via Nuitee
D
Dinorah • solo_traveller • mx
8
Pros:

La ubicación y el parking

Cons:

Las camas

2026-06-21 • via Nuitee
L
Laura Gabriela • solo_traveller • mx
8
Pros:

La cercanía al centro de la ciudad

Cons:

Las instalaciones un poco anticuadas

2026-06-20 • via Nuitee
M
Mitzue • extended_group • cr
10
Pros:

Amazing location! The cleaning service 10/10 and it was daily.

2026-06-20 • via Nuitee
C
Cristel • solo_traveller • mx
6
Pros:

La ubicación es lo más extraordinario y la habitación igual bonita los de la recepción son muy amables.

Cons:

1 de las camas te nia cabello no quitaron las sábanas por qué era mucho solo usaron las mismas y las acomodaron creó eso fue lo más decepcionante la tv no tenía para YouTube vimos canales locales y no estában rellenos los shampoo del baño el internet estaba muy lento.

2026-06-16 • via Nuitee