Ivy Bush Royal Hotel by Compass Hospitality

Hotels
Compass Hospitality
7.4 (2153 reviews)
Spilman Street , Carmarthen , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great breakfast variety
Polite and helpful staff
Cons:
Issues with room cleanliness
Uncomfortable beds
Cold room temperatures

Categories

Cleanliness
6.44
Several reviews indicated issues with cleanliness, such as visible mould and dirty curtains.
Service
8.41
Staff received praise for being accommodating and helpful.
Location
7.95
Location was frequently noted as convenient and central.
Room Quality
6.9
Some rooms were described as nice, while others faced issues such as cold temperatures.
Amenities
7.43
Amenities were mentioned positively regarding the bar area and lounge.
Value for Money
6.89
Value was viewed as fair for the stay duration, despite some issues.
Food and Beverage
7.44
Breakfast had positive feedback, but also negative comments about dinner quality.
Overall Experience
7.71
General sentiment was positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:45

Property Description

Luxurious Accommodation
The Ivy Bush Royal offers 81 beautifully furnished bedrooms, including family rooms, executive rooms, and a two-room suite, providing comfort and style for all guests.

Blend of Old World Charm and Modern Facilities
Fully refurbished and modernised, this hotel seamlessly combines its historic charm with contemporary amenities, ensuring a unique and comfortable stay for every guest.

Ideal Location for Business and Leisure
Located at the gateway to West Wales, The Ivy Bush Royal welcomes both business and leisure travellers, offering a perfect blend of style and convenience for a memorable stay.

To experience the perfect blend of old-world charm and modern comfort, book your stay at The Ivy Bush Royal today!

Important information:

Please note that children are not allowed to share beds.

When booking for 28 nights or more, different policies and additional supplements will apply.

Please note that a maximum of 2 dogs is allowed per room.

When traveling with pets, please note that an extra charge of GBP 20 per pet, per maximum stay of 4 days, applies.

Please inform the property at least 1 day in advance of your stay/ if you plan to bring a pet.

Please note that pets are only allowed in the guest rooms and designated outdoor areas.

All pets staying at this property must have received a flea treatment before check-in.

Please note that pets are not permitted in the public bar or restaurant, except guide dogs.

Owners are responsible for supervising pets at all times.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2153 reviews
Cleanliness: 6.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 7.44
Overall Experience: 7.71
S
Sheila solo_traveller gb
7
Ok for one night stay
Pros:

The common areas were ok(ish) it’s an old hotel which looks it. Needs to be updated.

Cons:

There wasn’t anything I didn’t like, for 1 night it served its purpose. However the mattress in room 101 needs replacing

2026-07-04 via Nuitee
D
David couple gb
7
2026-07-04 via Nuitee
V
Valerie solo_traveller gb
4
Hotel stay
Cons:

Smell in the bedroom on arrival, room very tired and in desperate need of some care. Pillows a joke. Staff weren't that pleasant apart from the lady serving at breakfast.

2026-07-03 via Nuitee
U
U7846QLnataliel Friends getaway
10
Great stay!
Pros:

I came here Friday with some friends as we was attending a festival near by. The hotel was easy to find. Check in was straight forward. Hotel is in a great location! We had a lush room! Lovely and big and the beds were comfy. Breakfast was absolutely stunning! Freshly cooked, always restocked and you was greeted with a smile. Highly recommend this hotel and will be returning

2026-06-30 via Tripadvisor
P
Peter solo_traveller gb
8
2026-06-30 via Nuitee
J
Justin solo_traveller gb
4
Pros:

The staff were very helpful, friendly and accommodating.

Cons:

The room was unbelievably hot with the window only opening 10cms. It made getting ready to go out and sleepy very difficult.
There was no mirror in the main room, at the dressing table.

2026-06-30 via Nuitee
S
Stephen solo_traveller gb
8
2026-06-30 via Nuitee
B
Brian extended_group gb
2
Uncomfortable very pleased it was only for one night.
Pros:

Location to the town is good.

Cons:

The rooms are tired very hot as there is no air conditioning or fan and very noisy due to road traffic and passers by.

2026-06-29 via Nuitee
M
Marie couple gb
8
2026-06-28 via Nuitee
S
Stephanie family_with_children gb
10
Staff were so friendly and accommodating
Pros:

Very clean and easily accessible

2026-06-28 via Nuitee
B
Bethan extended_group gb
5
Central Location
Pros:

Good location

Cons:

Had to pay for parking, even though car park was very big, plenty of spaces, the twin room we had was over bearingly warm, the beds looked as if somebody had been lying on them, only one small window opened and no air conditioning, the weather was extremely hot, so hot couldn't breath in the room. Asked if we could move to an air conditioned room, we were given one desk fan, it was a little help but not enough, thank goodness we were only staying one night due to visiting a very I'll member of the family.

2026-06-28 via Nuitee
M
Mark solo_traveller gb
10
Great hotel
Pros:

Friendly staff, nothing was too much trouble. Room was very clean and breakfast was excellent

Cons:

The only minor change I would like to see is a fridge in the room

2026-06-28 via Nuitee
B
Brenda solo_traveller gb
8
Pros:

Good parking. Room comfortable.

Cons:

Pillows hard.

2026-06-27 via Nuitee
M
Moira solo_traveller us
8
2026-06-27 via Nuitee
A
Aththemainman solo_traveller gb
7
Pros:

Location excellent, ample parking spaces

2026-06-27 via Nuitee
C
Caroline family_with_children gb
8
Pros:

Easy to find, late at night arrival accepted, family room

2026-06-27 via Nuitee
P
paulfX9428AZ Business
6
Potentially Great Hotel.
Pros:

Arrived for a one night stay on business in the area.
Great staff, nice bar area and restaurant.
The outside space is great too.
I was impressed, however after the initial observation which is important, the rest didn’t match up

1. The room was very small, soulless and almost depressing.
2. The breakfast buffet was poor quality. Eggs like rubber, dried up bacon and dried hard sausages.
The black pudding was like cardboard . Very disappointing. If the quality was there it would have been excellent

It’s a shame after the first impressions and the great staff it was so disappointing.

I would have given it 3.5 if I could.

Improve the breakfast and do something with the rooms and the hotel will be great.

I hate giving negative reviews but I hope this place turns around as it has so much potential.

2026-06-25 via Tripadvisor
A
andytZ8500EL Couples Devon, England
8
Pleasant experience, good value.
Pros:

Opted for a deluxe double room which was fine, walk in shower which was great. Room was situated on the basement floor and was nice and cool given the 28 degree heat outside at the time of our stay. We did utilise the air conditioning later in the evening.
Location is quite central in Carmarthen, plenty of room in the car park, we weren't aware there was a £5 charge for overnight. We did get some of it back on spending over £7 at the bar.
Drinks and food were reasonably priced, Guinness £5.50, wine £4.50.
We ate early evening as a coach party had arrived, and we were advised on asking to order before 7pm when they were due to dine. Cockles and lava bread starter was lovely, everything else was cooked fine.
It's an old building and some elements come over as a bit tired, staff were pleasant.
One minor niggle, as we had to be away by 7am when breakfast service began we had arranged for a couple of bacon sandwiches and cartons of juice. The Lady at reception confirmed it was fine in the evening, and the night porter would be informed, but come the morning, nothing, he said he hadn't known so we left empty-handed despite having paid for breakfast in the room price.

2026-06-25 via Tripadvisor
L
Leslie couple gb
9
2026-06-25 via Nuitee
D
David solo_traveller se
7
2026-06-25 via Nuitee