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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Skiing
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Ivy Bush Royal offers 81 beautifully furnished bedrooms, including family rooms, executive rooms, and a two-room suite, providing comfort and style for all guests.
Blend of Old World Charm and Modern Facilities
Fully refurbished and modernised, this hotel seamlessly combines its historic charm with contemporary amenities, ensuring a unique and comfortable stay for every guest.
Ideal Location for Business and Leisure
Located at the gateway to West Wales, The Ivy Bush Royal welcomes both business and leisure travellers, offering a perfect blend of style and convenience for a memorable stay.
To experience the perfect blend of old-world charm and modern comfort, book your stay at The Ivy Bush Royal today!
Please note that bookings of 5 to 9 rooms or stays of 28 nights or more require a 10% non-refundable, non-transferable deposit charged at the time of booking.
Please note that bookings of 10 rooms or more require a 20% non-refundable, non-transferable deposit charged at the time of booking.
Please note that children are not allowed to share beds.
When booking for 28 nights or more, different policies and additional supplements will apply.
Please note that a maximum of 2 dogs is allowed per room.
When travelling with pets, please note that an extra charge of GBP 20 per pet, per maximum stay of 4 days, applies.
Please inform the property at least 1 day in advance of your stay/ if you plan to bring a pet.
Please note that pets are only allowed in the guest rooms and designated outdoor areas.
All pets staying at this property must have received a flea treatment before check-in.
Please note that pets are not permitted in the public bar or restaurant, except guide dogs.
Owners are responsible for supervising pets at all times.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Central to town.
Lovely staff.
Beautiful breakfast
Damp smell in room.
Needs updating desperately.
Smelly carpets… smells of dirty feet…
Good location, friendly check in staff and bar staff
Very dated property, rooms were very dusty and dirty in parts, one window didn’t open.
Noisy very early in the morning
Location town centre
Room was located next to decked area and very noisy , had to pay to park , hotel is very dated some staff struggled to speak English/welsh , lights in bedroom not working
rECEPTION WERE VERY HELPFUL
The noise above room 61 from about 6.00 a.m.
Good size bedroom with all the usual facilities. Free WiFi.
Really disappointed that, since the last time we stayed there, they have introduced a daily car parking charge!
Tried to get food at 7pm after a long and busy day’s work only to be told that because of an event on at the hotel there would be an hour’s wait for food!! Went looking for something to eat in Carmarthen instead. A missed opportunity and a lack of service for guests staying at the hotel!
Good location. Room was relatively pleasant and clean, but quite hot. Plenty of parking although it is pay and display £5 per 24 hours. Staff are very helpful. Town centre and Castle within easy walking distance.
Quite noisy because the room was on the ground floor adjacent to the car park. A good choice of breakfast but it was often quite rubbery having been left under the hot lamps. Restaurant had ony 1 vegetarian option as a main course. The room was very hot even with the window open. No fridge in the room to keep drinks cold.
Great location for exploring south wales. Lovely breakfast with very pleasant older chap waiting on us . Nice food for dinner.
Dirty dusty room, bathroom ancient, rusty chain on a plastic plug in the sink / black grouting and silicone throughout. Mouldy cloth shower curtain that hung into the bath as it was too long. One out of 4 lightbulbs working in the room and someone else’s packets of rice in the dressing table cupboard - kettle still had water in it and dirty fingerprints all over it and the picture frames had an inch of thick dust on top of them.
Location and breakfast
1. Collecting Parking charges extra and later part refunding it on purchase of food/drinks. Its annoying.
2. Cleaning wasn't up to the mark.
4. Beds weren't much comfy.
5. Allotting room to a family just below kitchen which doesn't let you sleep after 5 am. Come on, your guests are on vacation, not on a mission. Moving room next day was appreciable.
6. TV didn't work properly.
Parcheggio disponibile al prezzo di 5 sterline.
La stanza e il bagno erano decisamente sporchi. Il wc non era stato pulito (presentava schizzi e peli, nonché macchie che evidenziavano la mancanza di pulizia dopo un uso prolungato). Disseminati per il pavimento (moquette) e su tutte le superfici della stanza erano palesemente visibili peli, capelli, unghie, briciole, etichette di oggetti/indumenti, polvere, etc. Muri scrostati. Decisamente una delle stanze più sporche mai viste. Ci ha messi decisamente a disagio. Sconsiglio vivamente
Lovely hotel which we’ve stayed in many times before
We were promised that they would arrange a taxi the next morning to the station and an early breakfast to go as we were leaving early on Saturday. Although we were assured on the Friday night that this was arranged we woke up early on Saturday and neither things were arranged. We did express our disappointment at the time and have since followed up with 2 emails. I’m not sure if the hotel has made any adjustments to rectify matters. I’ve certainly not seen any gestures for this inconvenience from them.
Room very comfy, breakfast good
Staff were polite and attentive during our stay. We stayed two weekends in a row for the National Eisteddfod and the first weekend staff were unable to meet our requirements for vegetarian sausages. However, during the second weekend staff, we were able to ask and were provided with vegetarian sausages.
Unfortunately I feel this hotel was ill prepared for the National Eisteddfod. There just didn't seem to be enough staff to accommodate a full hotel. Our room was not clean at all, dirty bathroom and dusty room. We were unable to change rooms due to the hotel being full. Breakfast was a lovely variety but unfortunately we had to wait a while for items to be replenished. The savory cakes and croissants were not replenished at all whilst we were having breakfast (and we were not late for breakfast). The staff appeared 'run off their feet'.
Terrible.
Insisted on a room with air con when booking. Arrived and given one without. Refused to refund £95 even though the photos of the room clearly showed air conditioning. Chap behind the desk, who did the website and handled the booking, said it was merely a request that they couldn’t fulfil.
Hence went home.
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