Crown Towers Perth

Hotels
8.7 (5150 reviews)
Great Eastern Highway , Perth , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Nice staff
Excellent view
Comfort and amenities
Variety of activities
Cons:
Room not ready on time
Service issues
High prices
Food service delays

Categories

Cleanliness
8.03
Some issues reported with bed bugs and cleanliness.
Service
8.5
Mixed reviews; some reported excellent service, while others experienced delays.
Location
9.54
Consistently praised for its prime location and variety of activities.
Room Quality
8.99
Rooms are beautiful with excellent views, generally well received.
Amenities
9.02
Good amenities, although some guests experienced issues such as the poolside bar being closed.
Value for Money
8.48
Prices seen as high but justified by the quality of the experience for many.
Food and Beverage
8.03
Mixed feelings; some delays in service and issues with food quality reported.
Overall Experience
9
General enjoyment of the stay despite some issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:16

Property Description

Luxurious Amenities
Experience indulgence at Crown Towers Perth with its expansive lagoon pools, luxurious spa facilities, and high-end boutiques. The Enclave offers a private infinity pool surrounded by cabanas with dedicated hosts, perfect for a secluded retreat.

Stunning Views
Enjoy unparalleled city views from each room at Crown Towers Perth, featuring the finest furnishings, marble bathrooms, and the latest technology. Upgrade to the Crystal Club for exclusive access to personalized services, complimentary meals, and evening drinks with canapes.

Dining and Entertainment
With 32 restaurants, a nightclub, 24-hour casino, and live performances at Crown Theatre, guests at Crown Towers Perth can immerse themselves in a variety of dining and entertainment options. Book now for a lavish stay in Perth's premier luxury hotel.

Important information:

Please note a service fee of 1.15% applies to all credit card transactions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.7
Based on 5150 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.99
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
J
John couple au
8
All & all, far too expensive for the average person looking for a break from the everyday events.
Pros:

Quite a nice large room with good shower and bath tub. Good selection of tea/coffee.

Cons:

Poor outlook from window. Bed large but too soft a mattress. Bar and confectionary items far too expensive.

2026-08-29 via Nuitee
T
Tanya couple au
10
2026-08-29 via Nuitee
S
Simone couple au
10
2026-08-29 via Nuitee
S
shannon couple au
10
Pros:

The staff.

2026-08-29 via Nuitee
A
Adrian solo_traveller hk
5
Adequate
Pros:

Amenities

Cons:

Hotel is understaffed, not typical 5star standard, would rate is as 3 star,
After two days, bathroom floor still dirty from previous guest with chilli fragments on the bathroom floor.
No international electrical plug sockets.Australian or else!
Guests vary from knuckle dragging wife beaters to country farmers, mainly West Australian 'gamblers' from a whole cross section of society definitely not hotel for businessmen.
Car Valet service is NOT 24 hours; had to wait 15 minutes to collect the car for an early morning flight.
Some concierge staff, rude/without manners and somewhat aggressive.
Wont stay there again

2026-08-29 via Nuitee
B
Bozana couple au
7
2026-08-28 via Nuitee
J
Jemima extended_group au
3
2026-08-28 via Nuitee
D
Darryl couple au
10
2026-08-28 via Nuitee
C
Chris and Rachel couple au
10
2026-08-28 via Nuitee
T
Terry couple au
8
enjoyable
Pros:

room, location

Cons:

cheaper parking

2026-08-28 via Nuitee
L
Luvsansharav family_with_children au
6
2026-08-27 via Nuitee
A
Andrew solo_traveller au
8
2026-08-27 via Nuitee
J
John solo_traveller au
9
Pros:

Location and friendly staff

Cons:

Nothing

2026-08-27 via Nuitee
N
Nomusa extended_group au
10
2026-08-26 via Nuitee
R
Robyn couple au
10
2026-08-26 via Nuitee
C
Corey couple au
5
Nice facilities and close to where we needed to be.
Pros:

Modern Facilities

Cons:

Check in was delayed an hour, was told we were given a late checkout as compensation.
A female worker entered our room at 9am while we were still in bed

2026-08-26 via Nuitee
P
Pat couple au
10
Pros:

Professional, spotless and luxurious

2026-08-26 via Nuitee
S
Spencer family_with_children au
2
2026-08-25 via Nuitee
D
Daniel couple au
10
2026-08-25 via Nuitee
J
Joseph solo_traveller au
2
Great place if you like sleeping with the light on and no dinner
Pros:

Beautiful room and bed was great.

Cons:

I ordered dinner on the ipad and a delivery time was selected in 40 mins as the earliest delivery. I waited an hour and then called In Room Services (IRS). They put me through to room service and they said they had not received my order. They then took my order which arrived 30 minutes or so later. The meal was excellent. Then i decided to go to sleep about 9.30pm and tried to turn the lights off. The chandelier (about 2 feet high and in circumference) would not turn off and as it was at the end of my bed sleep was not going to happen. I tried every switch and all options on the ipad and couldn't work it out. Called IRS and the lady checked the schematics for the room after we went through all options re switches in room. She said it is a motion activated light and in 10 mins it would turn off. I commented I had never heard of a motion activated light in a motel let alone at the foot of the bed. I waited 20 mins and still on. I called IRS and after another explanation she said someone from maintenance would be in touch in 5 to 10 mins. This did not happen and 20 mins later I called IRS again. This time she still didn't know what to do and I asked to speak to a manager. He came on the line and i explained everything again. He said someone would be up to the room soon which they did. A hotel employee who continually referred to me as mate arrived with another bloke with a ladder who was introduced as the electrician. Mate asked me how I was going and got a rather curt reply that I had been up all day coming from Melbourne and just wanted to go to sleep and couldn't get the light to turn off. He introduced the electrician? I just said do whatever you have to and turn the light off so I can get to sleep. He ended up isolating the light and went on to commence telling me why it was faulty and what he would do tomorrow to fix it. I informed them both I couldn't care what they did tomorrow as I just wanted to get to sleep tonight.

2026-08-24 via Nuitee