Trust Hotel

Hotels
8.3 (4911 reviews)
Higashi-ku ,Hikari machi 1-14-10 , Hiroshima , jp

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Car hire
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Rich breakfast options
Clean facilities
Cons:
Limited room size
Minor cleanliness issues
Uncomfortable bed

Categories

Cleanliness
7.41
Some reviews mentioned issues with cleanliness, such as external noise and lack of cleanliness at the entrance.
Service
8.68
Mixed sentiments; many felt staff could be more engaging, but overall satisfactory.
Location
8.92
Many reviews praised the hotel for its convenient proximity to Hiroshima Station.
Room Quality
7.87
Rooms varied in comfort; some found beds small and uncomfortable.
Amenities
8.4
Good facilities overall, including a great onsen and solid breakfast offerings.
Value for Money
7.86
Generally regarded as reasonable, but some felt the space was limited for what they paid.
Food and Beverage
8.91
Breakfast options were widely appreciated and described positively.
Overall Experience
8.38
Reviews reflect a generally positive experience with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:23

Property Description

Central Location in Hiroshima
Trust Hotel, conveniently located in the heart of Hiroshima, offers easy access to popular attractions such as Hiroshima Station, Myoei-ji Temple, and Chosho-in Temple.

Comfortable Accommodation
Each room at Trust Hotel features modern amenities including a flat-screen TV, a private bathroom with a shower, and cozy slippers. Guests can also enjoy the convenience of shared bathroom facilities.

Nearby Points of Interest
Explore nearby landmarks such as Aeon Mall Hiroshima-Fuchu, Hiroshima Danbara Shopping Centre, and the Katō Tomosaburō Bronze Statue. With Hiroshima University Institute of Medical History just a short distance away, there's plenty to see and do near Trust Hotel.

Book your stay at Trust Hotel now for a memorable experience in Hiroshima!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 4911 reviews
Cleanliness: 7.41
Service: 8.68
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.38
V
Vieira Santos De Carli Silva solo_traveller br
10
Pros:

Localização excelente!
Acomodação muito confortável!

2026-05-22 via Nuitee
A
Ann solo_traveller tw
10
2026-05-22 via Nuitee
S
Shuyuan solo_traveller jp
10
Pros:

设施很丰富

Cons:

门不能锁

2026-05-22 via Nuitee
T
TAKANORI NISHIKOHRI solo_traveller jp
10
2026-05-21 via Nuitee
J
Jorge extended_group br
8
Vale a pena pela localização
Pros:

Localização, perto de tudo. O café da manhã é bom, camas confortáveis

Cons:

O endereço cadastrado no booking estava errado, me jogou em um lugar longe. O hotel se fez de indiferente quanto a isso quando falei.

2026-05-21 via Nuitee
M
MINORU solo_traveller jp
9
Pros:

チェックイン時の女性職員の接遇が丁寧で気持ち良かった。
朝食のメニューが豊富で美味しく、宿泊費込みはお得気分を味わえた。

Cons:

特にはないが、ベット二階部分のスペースがもったいない気もする。

2026-05-21 via Nuitee
K
karen Gisela solo_traveller cl
8
Estadia corta en Hiroshima
Pros:

La ubicación

Cons:

Para una pieza de 18 m2 con cama matrimonial. Muy mala la ubicación de la cama. Además del colchón muy blando.
El desayuno buffet carece de fruta.

2026-05-21 via Nuitee
T
Taiki solo_traveller jp
4
2026-05-21 via Nuitee
G
Gonzalo Javier Fuerte solo_traveller es
10
Pros:

Nos encantó la situación y el personal

Cons:

Nada

2026-05-21 via Nuitee
N
Nishioki solo_traveller jp
8
2026-05-20 via Nuitee
M
Mie solo_traveller jp
4
格安ホテルに泊まった感じ。
Pros:

客室は狭いが、お風呂とトイレが別なので
使いやすい。掃除は行き届いていると思う。映画がタダで観れる。 やや近くにマックスバリューがあって便利。

Cons:

到着して荷物だけ預ける時に、10分以上待たされた。客室に、「自由にお飲みください」とコーヒーメーカーがあるが、コーヒー一つ置いていなかった。あったのは砂糖とミルクのみ。すぐスタッフに連絡しましたがこれにはびっくり。シーツに血液のシミがついていた。濡れたタオルを掛けておく所が一つも無いので不便だった。

2026-05-20 via Nuitee
V
Veronika couple de
8
2026-05-20 via Nuitee
S
shigeki solo_traveller jp
8
Pros:

スタッフの対応が良かった。

Cons:

なし

2026-05-20 via Nuitee
H
HSINMING solo_traveller tw
5
Enjoy the barbarian to destroy your rest every time.
Pros:

The breakfast is excellent.

Cons:

The wall are paper thin, and you can almost hear the breath from the next room. Many barbarian guests closed their doors with super loud noise. My check in day was not full, I didn't understand why the staff put all guests side by side. If you can have one or two empty rooms to space different guests, the super loud noise will be improved.

2026-05-20 via Nuitee
C
Candice solo_traveller fr
10
Excellent séjour
Pros:

Hôtel très bien situé proche de la gare (5-7min à pieds) chambre hyper propre avec une salle de bain plutôt grande.
Onsen à disposition gratuitement tatoo ok
Petit déjeuner inclu dans le prix
Très bon rapport qualité prix !

Cons:

Un léger bémol pour le petit déjeuner qui n’est pas très adapté aux occidentaux mais c’est vraiment pas très grave !

2026-05-19 via Nuitee
Y
YUKARI solo_traveller jp
9
2026-05-19 via Nuitee
S
shin solo_traveller jp
9
2026-05-19 via Nuitee
船川 solo_traveller jp
10
2026-05-18 via Nuitee
S
Siew Oi solo_traveller my
10
Hiroshima stay
Pros:

The big clean room to accommodate 4 of us

Cons:

The double bed was only 4 feet and not 5 feet wide

2026-05-17 via Nuitee
慎二 solo_traveller jp
7
一般のカプセルホテルよりよかったと思います。
Pros:

大浴場が良く、朝食も美味しくゆっくり食べれました。

Cons:

食事場所にBOXティッシュが無かったこと。部屋に冷蔵庫が無かったこと。

2026-05-17 via Nuitee