Hotel Iidaya

Hotels
•
Independent
8.2 (527 reviews)
Chuo1-2-3, Matsumoto, Nagano, 390-0811 , Matsumoto , JP
81-263-320027

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Self parking (surcharge)
Shared microwave

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Small rooms
Smoking room issue

Categories

Cleanliness
7.34
Some reviews mention that the hotel was clean, yet others highlighted a smoking room issue.
Service
8.81
Staff were consistently mentioned as attentive, accommodating, and friendly.
Location
8.85
Reviews emphasize the hotel's proximity to the station and nearby restaurants and attractions.
Room Quality
7.3
Some reviews mentioned small room size and outdated installations.
Amenities
8.33
Hotel amenities were mentioned positively, though some suggested areas for improvement.
Value for Money
8.29
Good value for cost based on multiple reviews indicating satisfaction with pricing.
Food and Beverage
8.34
Guests enjoyed the food offered at the hotel, particularly breakfast.
Overall Experience
8.31
Overall, guests reported a satisfying stay with no major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Recreation Options

Take advantage of bicycles available for rent and enjoy complimentary wireless internet access.

Dining Experience

Relish in a satisfying meal at the on-site restaurant and start your day with a full breakfast.

Convenient Amenities

Benefit from complimentary newspapers, a 24-hour front desk, and luggage storage; self-parking is available.

With a stay at Hotel Iidaya in Matsumoto, experience comfort and convenience. Book now to enjoy a seamless stay near key attractions like Matsumoto Castle.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 527 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
Y
Yeganeh • extended_group • be
7
Excellent. Merci pour tout.
Pros:

Le personnel était parfait bilingue et très gentil.
La situation géographique était excellente.
La taille de la chambre était parfaite pour deux personnes.

Cons:

Nous n'avons pas d'air conditionné dans la chambre. Le soir, il faisait un peu trop chaud dans la chambre.

2026-05-23 • via Nuitee
H
HA • solo_traveller • kr
9
Pros:

Kindly for the guest. Close from the station.

2026-05-23 • via Nuitee
H
HA • solo_traveller • kr
9
Pros:

Close from train station. Kindly for the guests.

2026-05-23 • via Nuitee
A
Akira • solo_traveller • jp
9
ひとり旅
Pros:

外国の方がフロントで案内してくれましたが丁寧な対応をで素晴らしかったです。日本語もかなり勉強なさっているようで感心しました。

Cons:

アルコール飲料の販売があったらなぁと思いました。

2026-05-22 • via Nuitee
M
Melody • solo_traveller • ph
10
It was a great stay and I’ll definitely stay here again when I go to Matsumoto.
Pros:

I love that this hotel is very near the train station. The room is wide enough for a solo traveller.

Cons:

The wifi is slow. I often have to use my own data.

2026-05-22 • via Nuitee
P
Peter • couple • de
8
Preis-Leistung ist absolut TOP !
2026-05-22 • via Nuitee
T
Thongchai • couple • th
7
เจ้าหน้าที่น่ารัก
Pros:

หาง่าย ใกล้สถานี

Cons:

-

2026-05-21 • via Nuitee
E
EKPAWEE • couple • th
8
2026-05-21 • via Nuitee
T
Thongchai • couple • th
7
คุ้มราคา
Pros:

เดินทางสะดวก ราคาไม่แพง

Cons:

หมอนนอนไม่สบาย

2026-05-21 • via Nuitee
A
Adreanna Mazaya • solo_traveller • id
7
2026-05-21 • via Nuitee
M
Martha • solo_traveller • de
3
Hygienebedenken
Pros:

Die Lage ist sehr gut.
Das Personal war sehr freundlich.

Cons:

- Bei den Bettdecken haben wir starke Hygienebedenken: es gab keinen Bezug für die Bettdecke, was darauf schließen lässt, dass diese nicht gewaschen werden. Man bekommt lediglich ein einfaches Bettlaken, welches unter die Bettdecke (Duvet) gelegt wird.
- das Badezimmer ist sehr in die Jahre gekommen und der Duschvorhang bereits sichtbar dreckig.
- Das Fenster hatte kein Insektenschutzgitter

2026-05-21 • via Nuitee
A
Alexander • solo_traveller • au
10
Pros:

Lovely girl ro check me in, so convenient to teh station, and nice room.

2026-05-21 • via Nuitee
I
igarashi • solo_traveller • jp
8
2026-05-21 • via Nuitee
あめやぎ • solo_traveller • jp
7
Pros:

駅近、クルマも止められる

Cons:

とくになし

2026-05-21 • via Nuitee
P
pao-chu • family_with_children • tw
8
2026-05-21 • via Nuitee
S
SHAHAR • solo_traveller • il
8
Pros:

מיקום מצויין ליד הכל מסעדות ברים מקדוניה 7/11
הכל ביציאה מהמלון.

Cons:

קצת קשה למצוא חניה והעלות מאד גבוה ליד המלון
חניתי מאחורי תחנת הרכבת ממש ממול המלון חציתי דרך התחנה 5 דקות הליכה עלה לי 700 יין ל 24 שעות לעומת 200 יין לשעה ליד המלון.
למלון יש חניה רק אם יש מקום לי לא היה
אבל המיקום שווה הרבה
מלון פשוט לא לצפות להרבה
יחס למחיר שווה
א. בוקר סבירה יש לבחור בין ארוחת בוקר יפנית או מערבית..

2026-05-21 • via Nuitee
N
nshikbo • extended_group • jp
8
2026-05-20 • via Nuitee
J
Jose Luis • solo_traveller • de
9
2026-05-20 • via Nuitee
W
Walczyk • solo_traveller • pl
10
2026-05-19 • via Nuitee
C
Claudia • solo_traveller • es
1
2026-05-19 • via Nuitee