Richmond Hotel Sendai - Reopened After Renovation on 28 Dec 2024

Hotels
8.9 (1318 reviews)
Aoba-ku Kakyoin 1-4-12 , Sendai , JP
+81 22-722-0055

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Family-friendly amenities
Clean and spacious rooms
Cons:
Crowded snack areas
Previous concerns about cleanliness confirmed elsewhere

Categories

Cleanliness
8.41
General sentiment expressed cleanliness in various reviews, some concerns about previous stays elsewhere.
Service
9.18
Visitors noted quick and efficient service, especially regarding check-in and check-out.
Location
9.02
Proximity to Sendai Station was highlighted positively.
Room Quality
8.87
Rooms are reported as spacious, clean, and well-equipped for families.
Amenities
9.2
Extensive amenities for children, enhanced experience for families.
Value for Money
8.66
Overall good value considering the amenities and comfort.
Food and Beverage
8.81
Breakfast and snack stations received positive mentions.
Overall Experience
9.08
Overwhelmingly positive experience cited by multiple families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:56

Property Description

Convenient Location
Located just 600 meters from Sendai JR Station and a short train ride from Sendai Airport, Richmond Hotel Sendai offers easy access to transportation hubs.

Comfortable Accommodation
The air-conditioned rooms feature modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can relax in the private bathroom equipped with a bath and shower, while ladies are pampered with complimentary face masks and bath essentials.

Family-Friendly Services
With a 24-hour reception, free WiFi, and children's amenities, Richmond Hotel ensures a pleasant stay for families. Indulge in a diverse buffet at the on-site Royal Host restaurant, offering a mix of Japanese and western cuisine.

Experience convenience and comfort at Richmond Hotel Sendai - book now for an unforgettable stay!

Important information:

About the business operations of Royal Host Kakyoin store ~Updated on August 18, 2024~
Thank you for always using Richmond Hotel Sendai.
Our hotel is currently closed due to renovation work.
Royal Host, located on the 1st floor, is open for business.
For inquiries about business hours and other latest information, please contact Royal Host Kakyoin store directly.
(Business days may change. Thank you for your understanding.)
Royal host Kakyoin store
Phone number: 022-216-1061

[Important] Notice of guest room renovation work

"Richmond Hotel Sendai" is scheduled to reopen in late December 2024.
We will be carrying out renovation work on the entire building.

[Entire Hotel Closure Period]
Sunday, August 18, 2024 - Friday, December 27, 2024

[Reopening Date]
Reopening on Saturday, December 28, 2024 (planned)

For reservations after reopening,
As soon as preparations are complete, we will notify you on this website and each reservation site.

【Important】Notice of Restrictions on Parking Lot Usage Due to Renovation Work
The hotel will be carrying out renovation work on the entire building.

Sunday, August 18, 2024 - Friday, December 27, 2024

Due to renovation work, only the multi-story parking lot is available on above dates.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1318 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.02
Room Quality: 8.87
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.81
Overall Experience: 9.08
K
KUMIKO • solo_traveller • jp
8
2026-09-20 • via Nuitee
S
sasaki • family_with_children • jp
10
2026-09-19 • via Nuitee
H
Hirohito • couple • jp
9
非常に良いホテルでした。
Pros:

非常に綺麗で対応も良かったです。

Cons:

リラックススペースがいっぱいで利用出来なかった。

2026-09-19 • via Nuitee
J
JAMES • solo_traveller • tw
10
Pros:

All

2026-09-17 • via Nuitee
K
kika • solo_traveller • jp
5
2026-09-16 • via Nuitee
E
etsuko • solo_traveller • jp
10
2026-09-15 • via Nuitee
Y
YIHAN • solo_traveller • tw
9
Pros:

一樓的迎賓飲食與給小孩子的設施，每層樓都有飲水機

Cons:

浴室換氣扇壞了，房內有異味。簡易打掃真的只有倒垃圾與更換毛巾，房間完全不會多做整理（浴室排水孔的遮擋蓋歪了三天、浴缸排水孔落髮需自行清除）

2026-09-15 • via Nuitee
Y
Yi ting • solo_traveller • tw
9
2026-09-13 • via Nuitee
M
masahiro • solo_traveller • jp
7
Pros:

リニューアルして綺麗だった 点

Cons:

子供が少しうるさかった点が難点でした

2026-09-13 • via Nuitee
S
saito • couple • jp
10
2026-09-13 • via Nuitee
H
Hsinfu • family_with_children • tw
7
設備好但人員軟體不好，包涵一下。
Pros:

雙併房型，方便家庭客入住。備品品項多，甚至有兒童專用的品項，皆可自取，非常頂。冰淇淋、零食吧、親子空間很讚。

Cons:

櫃檯英語能力極差，自助入住設備不好用。停車為塔式，與櫃台聯繫不佳，故在費用計算上有誤會，反覆溝通了好幾次。

2026-09-10 • via Nuitee
M
Miyanaga • family_with_children • jp
10
また家族揃って利用したい！
Pros:

キッズスペースなどが子連れには最高😃

Cons:

なし！

2026-09-08 • via Nuitee
P
Petteri • solo_traveller • de
10
2026-08-29 • via Nuitee
H
Hayata • family_with_children • jp
10
2026-08-29 • via Nuitee
A
Akiko • solo_traveller • jp
9
2026-08-26 • via Nuitee
H
HUANG • solo_traveller • jp
10
2026-08-25 • via Nuitee
Y
Yuua • couple • jp
10
2026-08-25 • via Nuitee
Y
Yuto • family_with_children • jp
9
満足度は非常に高かったです
Pros:

子連れに優しい

Cons:

こう言った立地のホテルに求めるものではないが、景観かな。

2026-08-23 • via Nuitee
M
Madoka • family_with_children • jp
8
2026-08-23 • via Nuitee
S
SACHIE • family_with_children • jp
9
2026-08-16 • via Nuitee