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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Parking garage
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Wheelchair accessible
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ATM/cash machine on site
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Hotel Matriz is a charming accommodation located in Ponta Delgada's historical centre, offering stunning city views from each room. Comfortable Rooms feature cable TV, air conditioning, and modern amenities, while the Continental Breakfast provides a delicious start to the day. For a taste of local cuisine, explore nearby restaurants or venture to Furnas for the famous Furnas Stew. With a 24-hour Front Desk and various meeting facilities, the hotel ensures a convenient stay for all guests. Experience the beauty of São Miguel Island and book your stay at Hotel Matriz today for a memorable vacation in the Azores.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Equipe atenciosa. Limpeza. Localização.
Somente uma ressalva ao café da manhã. O café preparado na máquina não é saboroso. Poderiam colocar uma opção com café coado e leite quente em garrafas térmicas.
Everything was perfect. Breakfast was good, well serve, fresh fuits, good different type of brads. The room of breakfast is located in a nice and very clear place. The room was adequate, hotel location is close the downtown.
The hotel could provide a refrigerator in the room and a flatiron to the guests. There was too much external light entering in the room at night. The courtins could be better for blocking more the light.
Very clean. Staff very helpful and accommodating. Our flight was delayed 2 hrs and they were very helpful with making changes to breakfast and taxi arrangements
Nothing
Atención del personal, especialmente de Natalia, a la que agradecemos el interés que puso para solucionarnos un problema que nos surgió.
El personal muy amable
El alojamiento es básico, un poco antiguo pero es cómodo,le falta una nevera en la habitación por si quieres guardar algo y la TV que puedas poner netflix por lo menos para ver algo en tu idioma!
Staff were great and breakfest was good.
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