The Hamlet Country Lodge

Hotels
6.6 (105 reviews)
10 VOORTREKKER ROAD , Ceres , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good/superb breakfast
Well-prepared meals (good value for food)
Courtyard/pleasant outdoor area
Hotel style/ambience
Guests indicating they would return
Cons:
Mouldy, run-down rooms and peeling paint
Poor mattress / uncomfortable beds
Management and communication failures (missed calls, untrained staff)
Missing or broken amenities (no bar fridge, kettle plug missing)
Bathroom issues: leaks, tiles/paint coming off, small showers
Aircon and TV not fully operational in some rooms
Inconsistent breakfast service / long waits / closed unexpectedly
Room felt cold; outside light disturbance at night

Categories

Cleanliness
4.2
Multiple guests reported mould, run-down rooms, peeling paint and bathroom issues; cleanliness is a clear weakness.
Service
8
Frontline staff repeatedly described as friendly and warm, though management and communication problems (missed calls, untrained staff, poor handling of issues) reduced consistency.
Location
6.6
Standard quality for this hotel tier (location not mentioned in reviews).
Room Quality
4.5
Frequent complaints about mattress comfort, cold rooms, lack of plugs, bright outside light, small showers and general room wear.
Amenities
6
Basic amenities present but several problems: missing bar fridge, kettle plug absent, TVs/aircon issues, limited towels and some leaks.
Value for Money
7
Mixed: meals were described as well prepared and worth the money by some, but room and service problems reduce perceived value.
Food and Beverage
8.5
Generally positive comments on breakfast and meals ("superb", "well prepared"), though some guests noted long wait times and an instance of breakfast being unavailable.
Overall Experience
8
Mixed experiences overall — many guests praised staff and food, but significant issues with room quality, cleanliness and management led to several negative stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-23 16:04

Property Description

Luxurious Accommodation with Scenic Views

Modern Amenities for Comfort
The Hamlet Country Lodge offers well-equipped rooms with air conditioning and private bathrooms. Guests can enjoy watching TV with satellite channels in every room, ensuring entertainment and relaxation during their stay.

Family-Friendly Environment
With a children's playground on-site, families can have a great time together at the hotel. Additionally, guests can engage in friendly competitions by playing darts, adding a fun element to their vacation.

Convenient Location and Services
Situated near popular attractions like Ceres Golf Club and Ceres Zipline Adventures, The Hamlet Country Lodge provides a perfect base for exploring the area. With free WiFi, a restaurant, and a bar on the premises, guests can unwind and dine without having to leave the comfort of the hotel.

Book your stay at The Hamlet Country Lodge for a memorable and relaxing experience!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 105 reviews
Cleanliness: 4.2
Service: 8
Location: 6.6
Room Quality: 4.5
Amenities: 6
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
S
Stephen • solo_traveller • za
6
2026-10-08 • via Nuitee
G
Gerald • couple • za
6
Pros:

Upgrade the room.... The bed.. The bedding..

Cons:

The room feel very cold

2026-09-19 • via Nuitee
C
Chris • solo_traveller • za
8
2026-09-17 • via Nuitee
L
Louis • solo_traveller • za
5
2026-09-12 • via Nuitee
S
Schalk • solo_traveller • za
1
Cons:

Didnt phone me back. Staff untrained

2026-08-31 • via Nuitee
M
marion • couple • za
8
perfect thank you
Pros:

all very good thank you
will come again

Cons:

nothing

2026-08-13 • via Nuitee
C
Cornelius • solo_traveller • za
8
Pros:

The style of the hotel

Cons:

The food took to long

2026-07-19 • via Nuitee
L
Lecia • couple • za
6
Pros:

Overalll meals was great and well prepared. No complains at all, meals was well worth the money paid.

Cons:

Setup in bedroom, no plug at the kettle. Outside light was very bright in room during the night. Perhaps blockout lining would help.

2026-07-13 • via Nuitee
J
Jeffrey • solo_traveller • za
10
2026-07-12 • via Nuitee
D
Delizé • solo_traveller • za
5
2026-07-01 • via Nuitee
H
Heugh • extended_group • za
5
Poor.
Pros:

Saturday morning breakfast was good. Just dissapointing that the manger told us late on the Saturday night that the kitchen is closed on a Sunday morning so there would not be breakfast, but they would make us a breakfast pack on the Saturday night that included a toasted sandwich with water and a cool drink. Who wants a sandwich made the night before, and especially since the rate included breakfast. We declined that offer of course.

Cons:

The mattreses were not great. Back was quite sore the next morning. Also when I called the day before, I was informed about their hectic loadshedding schedule, which nobody had made us aware of even though my wife had communicated with them on the Thursday. Michael has no idea how to deal with clients concerns. He asked if I do not read the newspapers, so that I would have been aware that their power was badly affected by the storm. Also that they don't have time to inform guests that they have loadshedding. Also, my wife contacted them on the Thursday to arrange for our room, which had two single beds, to be changed to a double bed. This was confirmed via WhatsApp by Michael. He could have informed her of the loadshedding. When we arrived there we got two single beds and the manager on duty had no idea about the agreement to change is to a room with a double bed. Apparently there are three managers. Poor service that we will not subject ourselves to again.

2026-06-30 • via Nuitee
B
Brevern • couple • za
3
Nice staff however poor living conditions
Pros:

Staff and courtyard

Cons:

Room was mouldy and run down

2026-06-28 • via Nuitee
S
Sinoxolo • solo_traveller • za
1
Pros:

I didn’t eat breakfast

Cons:

Everything

2026-06-01 • via Nuitee
D
De Jager • solo_traveller • za
7
Friendly staff with clean rooms
Pros:

Friendly staff

Cons:

Room bathroom tiles and paint is coming off, aircon and tv not fully operational.

2026-05-05 • via Nuitee
S
Stewart • family_with_children • za
7
Pros:

The staff was very warm and friendly.

Cons:

There was no bar fridge in the rooms as shown on the fotos. Tap leaked in bathroom. Small shower and 2nd room ONLY a bath. Not enough towels. Did get when we asked. TV did not work in one room.

2026-05-01 • via Nuitee
C
Ciska • couple • za
7
Enjoyable
Pros:

Breakfast was superb

Cons:

All good

2026-04-29 • via Nuitee
• couple • za
8
2026-04-29 • via Nuitee
M
Mandie • couple • za
9
Old country charm with very friendly staff.
Pros:

It has an old country charm. It was very central to everything we needed. The staff were so friendly. They made our stay even better.

Cons:

It is in desperate need of upgrade. The bathrooms need new tiles and just a general upgrade. Electric plugs are needed closer to the bed and some bed lights will be a good addition.

2026-04-15 • via Nuitee
A
Aphiwe • solo_traveller • za
1
2026-03-27 • via Nuitee
M
Max Thomas • couple • ch
6
2026-03-20 • via Nuitee