Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.95
Some guests mentioned issues regarding cleanliness and maintenance, affecting their overall satisfaction.
Service
8.65
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.65
The location was frequently praised for being central and accessible.
Room Quality
8.25
Rooms received mixed feedback, with some guests finding them comfortable while others noted issues.
Amenities
7.95
Amenities like the pool and breakfast were well-received, but some guests found issues.
Value for Money
8.25
Guests found good value given the location and services, despite some complaints.
Food and Beverage
8.45
Breakfast received high praise, contributing positively to guests' experiences.
Overall Experience
8.25
Overall experience varied, with both high points and significant concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Modern Accommodations
Hotel Diego Velazquez in Santiago's Providencia district offers modern rooms with all the necessary amenities including flat-screen TVs, air conditioning, and minibars. Guests can enjoy room service and choose between traditional hotel or apart-hotel services.

Convenient Facilities
The hotel features an indoor swimming pool, gym, meeting rooms, and a business center with computer and WiFi access. Guests can also take advantage of laundry services, a gift shop, and PC rental service. The 24-hour front desk ensures all needs are met promptly.

Dining Options
Indulge in a variety of culinary delights at Peztoro Restaurant, offering local specialties, Mediterranean classics, pizzas, and pastas. The bar serves light meals, drinks, and a selection of Chilean wines for a perfect dining experience.

Book your stay at Hotel Diego Velazquez for a modern and convenient hotel experience in Santiago!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4702 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.25
A
Annika solo_traveller jm
9
Pros:

I love how spacious the room was and the location was perfect for food options

Cons:

The gym required a few more pieces of equipment. There were no dumbbells, and the treadmill was not working

2026-05-30 via Nuitee
A
Annika solo_traveller jm
9
2026-05-30 via Nuitee
M
MARCELO couple cl
9
Pros:

Buena ubicación, buen desayuno.

2026-05-29 via Nuitee
R
Rafael Alexandre solo_traveller br
9
2026-05-29 via Nuitee
M
MONICA couple cl
8
2026-05-29 via Nuitee
M
Maria Paz solo_traveller pe
8
Pros:

El barrio, la habitación, el personal muy amable

Cons:

No había agua caliente por un desperfecto

2026-05-28 via Nuitee
D
Doris Mara solo_traveller br
10
2026-05-28 via Nuitee
P
Priscila Aparecida family_with_children au
7
Se for apenas para dormir, é ok
Pros:

Localização e atendimento dos funcionários

Cons:

Quarto muito ruim, roupa de cama extremamente pesada (ao invés de ajudar, atrapalha a dormir), banheiro sem higienização boa e com azulejos soltando.

2026-05-27 via Nuitee
M
Maxwell couple br
10
Excelente localização, ótimo custo-benefício para aproveitar Santiago com praticidade!
Pros:

Excelente localização em Providencia, próximo ao metrô, restaurantes, mercados e principais pontos turísticos de Santiago (Mercado Urbano Tobalaba 1,5 km / Costanera Cente 1,6km) Hotel com ótimo custo-benefício para quem pretende explorar a cidade durante o dia e busca praticidade e segurança na região.

Equipe atenciosa, café da manhã bom e quartos limpos e confortáveis. Foi uma ótima escolha para nossa viagem e certamente consideraríamos voltar.

Cons:

Nada comprometeu a estadia, principalmente pela excelente localização e ótimo custo-benefício.

2026-05-27 via Nuitee
Y
Yimara Nicole solo_traveller pa
8
Viaje a Santiago de Chile
Pros:

La ubicación es muy buena. Cerca hay restaurantes, cafeterías, casas de cambio, estaciones del Metro, supermercados, librerías, tiendas de mascotas, farmacias. Además, iba y regresaba caminando del Costanera Center.

Cons:

Realmente nada me desagrado; no obstante, he de manifestar que solo pude desayunar waffles los dos primeros días de mi estancia, pues los demás días únicamente había pan, yogurt, fruta, cereal, café, té, leche, mantequilla, jamón, queso, huevos, salchichas, mermelada, mini donuts, brownie o milhojas...pero no waffles o pancakes. Por otra parte, el ascensor estaba en mantenimiento, por tanto, no funcionaba desde la recepción y se demoraba en los pisos que funcionaba, en consecuencia, subía y bajaba por las escaleras, lo cual no me era molesto (mi habitación estaba en el 5to piso).

2026-05-27 via Nuitee
G
gustavo solo_traveller ar
8
Pros:

La ubicación

Cons:

El desayuno es muy nodesto

2026-05-26 via Nuitee
D
Dávalos solo_traveller py
10
Excelente ubicación, personal muy amable durante toda la estadía y una habitación muy cómoda para disfrutar Santiago.
Pros:

La ubicación es excelente, en una zona tranquila cercana a restaurantes, cafeterías y puntos importantes de Santiago. El personal fue muy amable y atento durante toda la estadía. La habitación era cómoda, limpia y perfecta para descansar después del tour Además, el ambiente del hotel tiene un ambiente acogedor que hace sentir muy bien recibida.

Cons:

El único inconveniente fue que el agua caliente no funcionaba bien en algunos momentos. Fuera de eso, la experiencia fue muy buena y la atención ayudó bastante a compensarlo.

2026-05-26 via Nuitee
E
ESTEBAN solo_traveller ar
7
Pros:

Todo ok

Cons:

Nada en particular

2026-05-26 via Nuitee
E
Elisa couple uy
10
Excelente
Pros:

Todo excelente.

Cons:

Todo ok

2026-05-26 via Nuitee
K
Katherina couple cl
10
Buenisimo
Pros:

La piscina

Cons:

Que no tengan bata

2026-05-25 via Nuitee
A
Alejandra solo_traveller ar
8
Pros:

La ubicación, el desayuno y la amplitud de la habitación

Cons:

El lugar de la piscina. La pisvina es climatizada, pero el lugar donde está no está climatizado y siempre hubo puertas o ventanas abiertas. Es un lugar frío.

2026-05-25 via Nuitee
M
Miguel solo_traveller cl
8
Buena relación precio calidad
Pros:

Excelente ubicación y buena relación precio calidad.

Cons:

El acceso es extraño, se llega al segundo piso y hay que bajar a la recepción por la escalera. Falta modernizarlo.

2026-05-25 via Nuitee
M
Marcelo solo_traveller cl
7
2026-05-25 via Nuitee
G
Gonzalez Soto couple cl
10
Pros:

Personal muy atento a la llegada y salida del hotel

2026-05-25 via Nuitee
L
Luis solo_traveller cl
10
2026-05-25 via Nuitee