Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.95
Some guests mentioned issues regarding cleanliness and maintenance, affecting their overall satisfaction.
Service
8.65
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.65
The location was frequently praised for being central and accessible.
Room Quality
8.25
Rooms received mixed feedback, with some guests finding them comfortable while others noted issues.
Amenities
7.95
Amenities like the pool and breakfast were well-received, but some guests found issues.
Value for Money
8.25
Guests found good value given the location and services, despite some complaints.
Food and Beverage
8.45
Breakfast received high praise, contributing positively to guests' experiences.
Overall Experience
8.25
Overall experience varied, with both high points and significant concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Modern Accommodations
Hotel Diego Velazquez in Santiago's Providencia district offers modern rooms with all the necessary amenities including flat-screen TVs, air conditioning, and minibars. Guests can enjoy room service and choose between traditional hotel or apart-hotel services.

Convenient Facilities
The hotel features an indoor swimming pool, gym, meeting rooms, and a business center with computer and WiFi access. Guests can also take advantage of laundry services, a gift shop, and PC rental service. The 24-hour front desk ensures all needs are met promptly.

Dining Options
Indulge in a variety of culinary delights at Peztoro Restaurant, offering local specialties, Mediterranean classics, pizzas, and pastas. The bar serves light meals, drinks, and a selection of Chilean wines for a perfect dining experience.

Book your stay at Hotel Diego Velazquez for a modern and convenient hotel experience in Santiago!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.3
Based on 4920 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.25
V
Vanessa couple br
7
Pros:

A equipe do hotel merece destaque: todos foram muito educados, atenciosos e prestativos durante toda a nossa hospedagem. O atendimento cordial e a disponibilidade dos funcionários contribuíram bastante para que tivéssemos uma experiência agradável.
O hotel possui um excelente restaurante anexo, opção muito prática para fazer uma refeição sem precisar sair.

Cons:

O café da manhã é muito gostoso, com alimentos de boa qualidade e tudo bem preparado. Gostamos bastante, embora a variedade de opções pudesse ser um pouco maior. Isso, porém, não prejudicou nossa experiência.

2026-08-22 via Nuitee
T
Tassinari couple br
9
No geral minha estadia foi satisfatória
Pros:

Localização perfeita

Cons:

Roupas de camas bem antigas, mas tudo muito limpo

2026-08-22 via Nuitee
L
Luis Miguel solo_traveller ar
10
2026-08-22 via Nuitee
M
Marisa solo_traveller cl
9
2026-08-21 via Nuitee
L
Luis solo_traveller ar
9
Pros:

Muy atento el personal y muy buenos la ubicacion y el desayuno

Cons:

Un poco oscura la habitacion y mobiliario un poco antiguo

2026-08-21 via Nuitee
S
Sebastian couple ar
8
2026-08-21 via Nuitee
M
Marcon couple br
8
Foi boa
Pros:

Da localização

Cons:

Da cortina no banheiro ao invés de Box

2026-08-20 via Nuitee
M
Maximiliano Adrian solo_traveller ar
10
Excelente
Pros:

El desayuno muy rico, todo muy cómodo, ubicación excelente y muy buena atención

Cons:

Todo estaba muy bien

2026-08-20 via Nuitee
M
maria del carmen solo_traveller ar
10
Muy confortable
Pros:

El personal y la ubicacion

Cons:

Las habitaciones son un poco oscuras
A mi gusto tendrian que modernizarlas

2026-08-20 via Nuitee
J
Juan Pablo solo_traveller cl
8
2026-08-19 via Nuitee
L
Lunelli couple br
9
2026-08-19 via Nuitee
R
Roberto couple cl
8
2026-08-19 via Nuitee
A
Alvaro couple it
9
2026-08-19 via Nuitee
J
Jorge couple co
8
2026-08-19 via Nuitee
R
Raphael De Assis solo_traveller br
10
2026-08-19 via Nuitee
M
Marcos family_with_children br
5
Localização muito boa, mas o hotel é razoável limpeza ruim, banheiro e quarto.
Pros:

Localização

Cons:

Quarto, Banheiro e limpeza muito ruim.

2026-08-19 via Nuitee
D
Daniela Sayuri solo_traveller br
10
Excelente opção em Santiago!
Pros:

Quarto excelente, chuveiro muito bom e bem quentinho, a banheira é um atrativo a mais pra depois de um dia de passeios. A localização é muito boa, perto de muito lugar bom e de estações de metrô.
Equipe muito atenciosa.
Muito bom e recomendo!

Cons:

Nada a declarar.

2026-08-19 via Nuitee
K
kaio Cezar family_with_children br
6
Nota 6
Pros:

Localização boa.

Cons:

Travesseiros horríveis, chuveiro ruim, cama meia boca

2026-08-19 via Nuitee
J
JORGE family_with_children co
8
Pros:

Ubicación, hospitalidad del personal, desayuno, habitaciones.

Cons:

El aseo en el baño, aunque estaba bien, se podria mejorar en pisos y juntas de paredes.

2026-08-18 via Nuitee
R
RODRIGUEZ solo_traveller cl
10
Pros:

Ubicación
Estacionamiento
Desayuno

Cons:

Mejorar la limpieza de los cubrecama
Papel higiene muy pocos metros se va rápido

2026-08-18 via Nuitee