Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.95
Some guests mentioned issues regarding cleanliness and maintenance, affecting their overall satisfaction.
Service
8.65
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.65
The location was frequently praised for being central and accessible.
Room Quality
8.25
Rooms received mixed feedback, with some guests finding them comfortable while others noted issues.
Amenities
7.95
Amenities like the pool and breakfast were well-received, but some guests found issues.
Value for Money
8.25
Guests found good value given the location and services, despite some complaints.
Food and Beverage
8.45
Breakfast received high praise, contributing positively to guests' experiences.
Overall Experience
8.25
Overall experience varied, with both high points and significant concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Modern Accommodations
Hotel Diego Velazquez in Santiago's Providencia district offers modern rooms with all the necessary amenities including flat-screen TVs, air conditioning, and minibars. Guests can enjoy room service and choose between traditional hotel or apart-hotel services.

Convenient Facilities
The hotel features an indoor swimming pool, gym, meeting rooms, and a business center with computer and WiFi access. Guests can also take advantage of laundry services, a gift shop, and PC rental service. The 24-hour front desk ensures all needs are met promptly.

Dining Options
Indulge in a variety of culinary delights at Peztoro Restaurant, offering local specialties, Mediterranean classics, pizzas, and pastas. The bar serves light meals, drinks, and a selection of Chilean wines for a perfect dining experience.

Book your stay at Hotel Diego Velazquez for a modern and convenient hotel experience in Santiago!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4843 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.25
A
Aline • solo_traveller • cl
10
2026-07-25 • via Nuitee
R
Rafael • couple • br
9
2026-07-25 • via Nuitee
M
Maria • couple • br
10
2026-07-25 • via Nuitee
C
Carlos • extended_group • br
10
Recomendo a hospedagem.
Pros:

Gostei de tudo, não faltou nada.

Cons:

Tudo ótimo

2026-07-24 • via Nuitee
R
Ronaldo • solo_traveller • br
9
2026-07-24 • via Nuitee
V
Valdes • couple • cl
10
2026-07-23 • via Nuitee
C
Cristiane • solo_traveller • br
10
Pros:

Da localização, perto de tudo.metro, shopping, restaurante, fomos a pé para o Sky Costaneira, e até o bondinho, as folhas caída nas ruas são um charme. A moça da limpeza deixava nosso quarto arrumado e ainda dobrava nosso pijama e deixava junto com a meia 🥰

Cons:

Amei tudo

2026-07-23 • via Nuitee
P
PAULA • couple • es
7
Bien
Pros:

Desayuno y ubicación

Cons:

Las instalaciones están obsoletas y el hotel está algo descuidado. Aún así el personal es amable y la experiencia en conjunto resulta satisfactoria

2026-07-23 • via Nuitee
D
DORA • solo_traveller • pe
9
Me encantó!
Pros:

La cercanía a los principales lugares turísticos, la amabilidad de todo el personal.

2026-07-22 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
Pros:

El desayuno, los huevos en sus dos modalidades estaban exquisitos y su cafe era espectacular.

Cons:

Todo funciono perfectamente.

2026-07-22 • via Nuitee
P
Patricia • couple • br
8
Foram dias muito bons!
Pros:

Gostei bastante do hotel, em relação a custo beneficio muito bom, excelente localização, próximo a muitos restaurantes, o café da manhã achei razoável em relação a qualidade e opções de comida, em relação ao espaço, muito pequeno, pegamos filas, tivemos que aguardar do lado de fora esvaziar mesas para podermos sentar. No restante tudo certo. Os atendentes da recepção muito simpáticos e atenciosos, nos deram boas dicas de passeios.

Cons:

espaço do café da manhã, muito pequeno com poucas mesas disponíveis.

2026-07-21 • via Nuitee
A
Ana • solo_traveller • co
8
La ubicación es muy buena! El personal siempre está atento! La habitación que me tocó era un poco vieja, el baño no baja
Pros:

La ubicación es excepcional

Cons:

La habitación era un poco vieja, el baño no bajaba bien!

2026-07-21 • via Nuitee
K
Karla Beatriz • solo_traveller • br
9
Pros:

Hospitalidade e gentileza dos funcionários. A localização também é ótima

2026-07-21 • via Nuitee
T
Thais Marinho • solo_traveller • br
10
Recomendo. Bem localizada. Limpeza do quarto incrível
Pros:

A limpeza é impecável. Pessoal trabalha feliz e atende super bem. Bem localizado, perto de galerias, mercados, lanchonetes variadas e restaurantes. Lugar seguro

2026-07-20 • via Nuitee
A
Antonio • family_with_children • it
10
Pros:

Posizione

2026-07-20 • via Nuitee
J
Jefferson Duarte • family_with_children • br
8
Ótimo custo benefício.
Pros:

Localização excelente, próximo à bons restaurantes, shoppings, lojas de conveniência e estação de metrô.

Cons:

Quartos não são tão modernos quanto parecem nas fotos, mas são bem conservados e limpos.

2026-07-19 • via Nuitee
P
Peña Vargas • solo_traveller • cl
10
Agradable
Pros:

Cómodo

2026-07-18 • via Nuitee
P
Peña Vargas • solo_traveller • cl
10
Pros:

Cómodo

Cons:

Agradable

2026-07-18 • via Nuitee
J
José Henrique • solo_traveller • br
4
Cons:

Acomodação velha, mau conservada. Local barulhento e café da manhã muito fraco.

2026-07-18 • via Nuitee
M
Maria Laura • solo_traveller • ar
10
Tamaño de la habitación
Pros:

El personal fue muy amable y siempre a disposición para adecuarse a nuestro itinerario y necesidades.

Cons:

Ya conociendo las instalaciones, reservaría una habitación más grande en caso de compartir con alguien más.

2026-07-17 • via Nuitee