Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.95
Some guests mentioned issues regarding cleanliness and maintenance, affecting their overall satisfaction.
Service
8.65
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.65
The location was frequently praised for being central and accessible.
Room Quality
8.25
Rooms received mixed feedback, with some guests finding them comfortable while others noted issues.
Amenities
7.95
Amenities like the pool and breakfast were well-received, but some guests found issues.
Value for Money
8.25
Guests found good value given the location and services, despite some complaints.
Food and Beverage
8.45
Breakfast received high praise, contributing positively to guests' experiences.
Overall Experience
8.25
Overall experience varied, with both high points and significant concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Modern Accommodations
Hotel Diego Velazquez in Santiago's Providencia district offers modern rooms with all the necessary amenities including flat-screen TVs, air conditioning, and minibars. Guests can enjoy room service and choose between traditional hotel or apart-hotel services.

Convenient Facilities
The hotel features an indoor swimming pool, gym, meeting rooms, and a business center with computer and WiFi access. Guests can also take advantage of laundry services, a gift shop, and PC rental service. The 24-hour front desk ensures all needs are met promptly.

Dining Options
Indulge in a variety of culinary delights at Peztoro Restaurant, offering local specialties, Mediterranean classics, pizzas, and pastas. The bar serves light meals, drinks, and a selection of Chilean wines for a perfect dining experience.

Book your stay at Hotel Diego Velazquez for a modern and convenient hotel experience in Santiago!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4765 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.25
C
Chavez Bugueño • solo_traveller • cl
5
Podría haber sido mejor
Pros:

La ubicación

Cons:

La pieza muy chica

2026-06-20 • via Nuitee
D
Darío • solo_traveller • ar
9
Excelente relación calidad precio en uno de los lugares más lindos y seguros de Santiago.
Pros:

Extraordinariamente bien ubicado. Personal magnífico.

Cons:

Lo menos interesante es el desayuno. Una sola tostadora para muchísima gente. El huevo siempre frío.

2026-06-20 • via Nuitee
F
Francisco Da Costa Junior • solo_traveller • br
7
Pros:

Funcionários solícitos e atenciosos

Cons:

A estrutura em si , me decepcionou um pouco , esperava algo um pouco mais parecido com as fotos, e quando cheguei ao hotel as 21 horas o restaurante já havia fechado

2026-06-20 • via Nuitee
E
Emilys • family_with_children • cl
8
Buena
Pros:

La ubicación

Cons:

Espacio reducido

2026-06-19 • via Nuitee
A
Ana • couple • br
10
Aconchegante
Pros:

Aconchegante

Cons:

Nada

2026-06-19 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-06-18 • via Nuitee
A
Aline • solo_traveller • cl
10
2026-06-18 • via Nuitee
F
Felissa • couple • br
10
Ótima
Pros:

Ótima localização, funcionários super gentis e educados. Acomodações bem grande, cama confortável e o café da manhã é bem agradável.

2026-06-18 • via Nuitee
C
curin • couple • cl
6
Estadía mejoras
Pros:

Ubicación Excelente, Desayuno lo mejoraría porque había muy poca variedad de cosas y los productos no eran sabrosa de hecho no tenia ni siquiera sabor lo unico que encontre muy rico es el cafe.

Cons:

No me gusto la cama, primero la cama era muy antigua, de hecho deberían cambiar el colchón!! por otro lado la sabana era mas pequeña que la cama y eso generaba que la mitad de mi pierna tocara toda la noche el colchon, por otro parte el baño no contaba con set de ducha como shampoo o acondicionador.

2026-06-17 • via Nuitee
D
DANILO • couple • br
8
2026-06-17 • via Nuitee
A
Alan Carlos • couple • br
10
2026-06-16 • via Nuitee
N
Novaes • couple • br
8
Tive uma estadia tranquila, confortável e fui sempre muito bem recebida pelos funcionários.
Pros:

Em um geral gostei sim do hotel, pessoas educadas, prestativas, atenderam a todas as nossas necessidades.
A localização é ótima, perto de restaurantes, metrô, farmácia, casa de câmbio, entre outros.
O café da manhã não tem muitas opções, mas de qualquer maneira é uma delícia. Eu indicaria sim o hotel para amigos e familiares.

Cons:

A parte que não gostei muito foi da acomodação, por fotos parecia ser diferente. Mas nada que não me faria voltar.

2026-06-16 • via Nuitee
R
Rosanna • couple • uy
6
Pasamos lindo
Pros:

Desayuno aceptable, hubicacion buena

Cons:

La habitación sin ventilación

2026-06-16 • via Nuitee
C
Claudio So • solo_traveller • ar
4
Pros:

La ubicacion.
El personal fue amable.

Cons:

Cuando estuvimos también se hospedaba un grupo que tenia reuniones en el hotel y se sentía mucho el sonido de las mismas.
La habitación era enorme, pero el televisor era chico para el tamaño y distancia y angulacion de donde estaba colocado, hacia que fuese un poco incomodo mirarlo.

2026-06-15 • via Nuitee
S
Sheila • couple • br
9
Ótimo custo benefício, localização perfeita.
Pros:

Foi tudo ótimo, gostei muito da localização, bairro é ótimo, com restaurantes, lojas, mercado, metrô, tudo pertinho 😌

Cons:

Não há vista das montanhas, como anunciado, mas de resto tudo certo.

2026-06-15 • via Nuitee
C
Cristian • solo_traveller • cl
8
Pros:

la atención del personal, muy amables.

Cons:

Se podria mejorar la calidad de las ventanas de las piezas, se escucha mucho el ruido exterior, y en paralelo mejorar la conexión del cable.

2026-06-15 • via Nuitee
P
Pablo • solo_traveller • cl
9
2026-06-15 • via Nuitee
F
Fernando • couple • cl
10
2026-06-15 • via Nuitee
P
Patricio Gonzalo • couple • cl
10
2026-06-14 • via Nuitee
G
Gabriela • solo_traveller • cl
10
Ideal !
Pros:

Muy cómodo limpio y desayuno rico , ubicación perfecta 🤩

2026-06-14 • via Nuitee