Kristály Hotel

Hotels
8.2 (1579 reviews)
Lovassy Sándor u. 20 , Keszthely , HU
+36 30 325 7715

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
7.83
Some reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
9
Multiple reviews highlighted the kind and helpful staff.
Location
9.04
The hotel is conveniently located near Lake Balaton.
Room Quality
7.99
Rooms were reported as modern and well-maintained, though some noted issues with temperature control.
Amenities
7.52
Amenities were lacking, particularly the wellness facilities and options at the hotel bar.
Value for Money
8.18
Generally felt to be good value for a 4-star hotel.
Food and Beverage
7.63
Food services received mixed reviews, with breakfast praised but dinner options noted as insufficient.
Overall Experience
8.4
Guests appreciated their stay but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:52

Property Description

Luxurious Spa Facilities
Indulge in a range of spa facilities including dry and infra red saunas, a steam room, a salt chamber, and a hot tub to rejuvenate your body and soul during your stay at Kristály Hotel.

Cultural Attractions Nearby
Explore the nearby Festetics Castle with its impressive artisan furniture collections spanning three centuries, and visit the Balaton museum to learn about the geological evolution and biodiversity of the lake.

Convenient Amenities
Enjoy the ease of renting bicycles from the hotel to explore the charming town of Keszthely, and take advantage of private parking in the underground garage for a worry-free stay.

Book now to experience the perfect blend of relaxation, culture, and convenience at Kristály Hotel, just steps away from the stunning Balaton lake.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.2
Based on 1579 reviews
Cleanliness: 7.83
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.18
Food and Beverage: 7.63
Overall Experience: 8.4
Руднева • couple • pl
4
Not recommend
Pros:

They are pet friendly, so we could stay with our little one

Cons:

The price for the room is overpriced. The elevator was awful, extremely small and almost hit our dog, sometimes it didn’t want to go up or down. Sauna - nothing good to say, the temperature was low, you are not even wet. The floor in the room was sticky, hard to walk without shoes. The shower enclosure didn't close tightly. The door in bathroom didn’t lock. The breakfast was not impressive, we were hungry after. So good that we had to ride early in the morning cause we didn’t wanna stay any longer.

2026-09-19 • via Nuitee
J
Junzhi • couple • us
10
2026-09-19 • via Nuitee
Éva • solo_traveller • hu
10
2026-09-18 • via Nuitee
V
Vajda • couple • hu
8
2026-09-17 • via Nuitee
M
Manuel • couple • at
7
2026-09-17 • via Nuitee
T
Tereza • couple • cz
7
2026-09-16 • via Nuitee
I
Iwona • couple • pl
7
Standard hotelu zawyżony. Brak czajnika, brak wody mineral, brak kosmetyków, brak szlafroków do SPA.
Pros:

Bardzo przyjazny personel.

Cons:

Śniadanie skromne, mały wybór, brak owoców.

2026-09-13 • via Nuitee
D
Dorina • couple • at
10
2026-09-12 • via Nuitee
E
Ernő • solo_traveller • hu
9
2026-09-12 • via Nuitee
R
Roland • couple • sk
8
2026-09-10 • via Nuitee
J
Junginger • solo_traveller • de
8
2026-09-10 • via Nuitee
O
OMAR • family_with_children • si
8
2026-09-10 • via Nuitee
M
Marius • couple • cz
9
2026-09-10 • via Nuitee
K
Kristina Herega • solo_traveller • hr
6
Pros:

Osoblje je ljubazno, hrana je ukusna.

Cons:

Nažalost hotel je poprilično prljav. U jacuzziu voda mutna i na dnu sve zmazani talog. Nitko ne briše pod te je poprilično opasno i šklisko. Stakla užasno musava. U kupaonici potrgama daska za wc i posuda za šampon. Šampona nije ni bilo. Dobili smo samo 2 velika ručnika za tuširanje a buduči da je u hotelu wellness trebali bi biti posebno ručnici za to. Nema ogrtaća ni šlapica. Paučine po sobi, nekakve kartonske zakrpe po zidu. Ormariči svi umišteni. Mini bar prazan. U restoranu hrane ima malo na izbor, poprilično skromno. Za hotel s 4 zvijezdice poprilično loše.

2026-09-08 • via Nuitee
I
Ivana Koszo • family_with_children • rs
10
Balatnon
Pros:

Spa centar.Doručak .Lokacija.
Espreso u baru.

Cons:

Terasa na krovu.
Nije bils čista i nije bilo suncobrana,hlada,biljaka.

2026-09-06 • via Nuitee
B
Belkize • couple • si
7
2026-09-06 • via Nuitee
B
Badinsky • family_with_children • at
7
Für einen Kurzurlaub immer zu empfehlen.
Pros:

Sehr gutes Frühstück, bequeme Zimmer

Cons:

Abendessen war in ein regionales Lokal ausgelagert, das Essen dort war gut, gute Erreichbarkeit vom Hotel, leider keine klaren Absprachen, was in der Leistung enthalten ist ( einen Tag Suppe und Hauptspeise, am anderen Hauptspeise Nachspeise)

2026-09-06 • via Nuitee
Z
Zsuzsa • family_with_children • hu
7
2026-09-05 • via Nuitee
H
Helga • extended_group • at
6
Für Radfahrer empfehlenswert!
Pros:

War sehr nett! Lieber Herr (Chef ?)der uns beraten hat! Leider ist Klima nicht funktionsfähig gewesen. Waren auf Radtour - alles recht gut!

Cons:

Leider am Abend alles geschlossen!

2026-09-03 • via Nuitee
P
Przemysław • solo_traveller • pl
7
Pros:

Lokalizacja, parking

2026-09-02 • via Nuitee