Hotel Nacional

Hotels
7.5 (3050 reviews)
Rua Castilho, 34 , Lisbon , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 3050 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
C
Condino • family_with_children • it
4
Pros:

Posizione

Cons:

colazione ,staff , andava via sempre la luce,mancanza di carta igienica

2026-06-20 • via Nuitee
C
Comugnaro • extended_group • fr
8
2026-06-19 • via Nuitee
W
Wigbertus Hendrik • solo_traveller • nl
9
Pros:

Ontbijt prima

2026-06-19 • via Nuitee
T
Tomás • solo_traveller • pt
7
Pros:

Localização

Cons:

As cortinas da banheira tornam-se desconfortáveis, uma vez que estão mal colocadas. Não há espaço para tomar banho.

2026-06-18 • via Nuitee
F
Ferreiro • solo_traveller • br
7
Cons:

Café da manhã pode melhorar
Banheiro precisa melhorar urgentemente

2026-06-18 • via Nuitee
M
Martine • solo_traveller • fr
8
2026-06-18 • via Nuitee
V
victor • solo_traveller • pt
7
2026-06-18 • via Nuitee
M
Mario • extended_group • es
7
2026-06-17 • via Nuitee
F
Ferreira • solo_traveller • pt
9
2026-06-17 • via Nuitee
S
Simo Karami • solo_traveller • ma
10
2026-06-17 • via Nuitee
M
Madalena • solo_traveller • fr
8
Pros:

Le service

Cons:

Les douches fixes au plafond

2026-06-15 • via Nuitee
P
Pesado • solo_traveller • es
10
2026-06-15 • via Nuitee
C
Cleide Aparecida da • solo_traveller • pt
7
2026-06-15 • via Nuitee
S
Smail • couple • dz
7
Pros:

فندق جميل و متواضع

2026-06-14 • via Nuitee
R
rob • solo_traveller • au
8
A good reliable standard.
Pros:

Very convenient for metro. Helpful staffed desk.

Cons:

All good.

2026-06-14 • via Nuitee
S
Susana • family_with_children • pt
6
Pros:

Localização

Cons:

O pequeno almoço era fraco. Pouca variedade. Muitos produtos ja esgotados meia hora antes do encerramento e nao repostos. Bebida incaracterística que diziam ser sumo de laranja.

2026-06-14 • via Nuitee
G
Giselda • solo_traveller • br
10
Bom
Pros:

Localização, café da manhã.

Cons:

Ficamos em um quarto adaptado pra necessidades especiais, quarto 107.O banheiro estava com o ralo entupido, subiu sujeiras, alagou o banheiro pra fora do box.

2026-06-14 • via Nuitee
L
Lucas • couple • pt
9
2026-06-14 • via Nuitee
R
Roberto • couple • it
8
2026-06-13 • via Nuitee
F
Fernandes • solo_traveller • pt
7
Pros:

A localização é muito boa.

Cons:

O estacionamento é um bocadinho apertado, mas dá para estacionar.

2026-06-13 • via Nuitee