Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Cons:
Noise from outside
Minor room size issues

Categories

Cleanliness
8.53
Reviews consistently highlight cleanliness, indicating that the hotel maintains a high standard.
Service
9
Many reviews praise the exceptionally friendly and helpful staff.
Location
9.04
The hotel is well-connected with public transport and in an ideal area.
Room Quality
8.49
Rooms are generally described as functional and recently remodeled with some minor noise issues.
Amenities
8.52
Standard amenities offered, including a cafeteria and easy access to public transportation.
Value for Money
8.78
Guests appreciate the good cost-benefit ratio for services provided.
Food and Beverage
8.53
Food service has not drawn significant complaints and is generally considered acceptable.
Overall Experience
8.7
Overall positive feedback with many guests expressing their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:34

Property Description

Central Location and Convenience
Hotel Sancho is conveniently situated in the heart of the city, just a short walk from major museums and the Atocha Train Station.

Comfortable Rooms and Dining Options
The hotel offers bright, spacious rooms equipped with modern amenities. Guests can enjoy a buffet breakfast in the lounge or a continental breakfast in the bar, as well as unwind at the on-site bar and restaurant.

Terraces, Views, and Accessibility
With sun terraces, a library boasting city views, and a helpful 24-hour reception staff, Hotel Sancho ensures a pleasant stay. Plus, easy access to public transport and proximity to key landmarks make exploring Madrid a breeze.

Book your stay at Hotel Sancho now for a memorable experience in Madrid!

Important information:

Please note the following coordinates if you plan to use a GPS to navigate to the hotel:

Latitud: 40.40014387483163 (40º 24' 0.52" N)
Longitud: -3.694145974005096 (3º 41' 38.93" W)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 29.70 per day.

Location

Guest Reviews

8.7
Based on 1282 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.7
R
Rosa • solo_traveller • es
10
Pros:

Trato personalizado, amables y muy profesionales.

2026-07-25 • via Nuitee
M
Maria del Mar • extended_group • es
10
2026-07-25 • via Nuitee
D
Demi • extended_group • us
5
2026-07-25 • via Nuitee
G
Georgios • solo_traveller • de
8
Saber, freundlich, U-Bahn Nähe.
Pros:

Sehr nettes Personal.

Cons:

Die Schlüsselregelung war etwas umständlich. Ich musste fünfmal aus dem Zimmer und jedes Mal meinen Schlüssel abgeben. Trotz des extrem freundlichen Personals war es trotzdem etwas unbequem.

2026-07-24 • via Nuitee
B
Bogdanovsky • solo_traveller • es
8
2026-07-23 • via Nuitee
C
Cristina • couple • es
5
2026-07-23 • via Nuitee
M
Marina • extended_group • es
9
El hotel que esta cerca de todo
Pros:

El personal muy amable y la habitacion estaba genial

2026-07-23 • via Nuitee
B
Beata • couple • pl
10
2026-07-22 • via Nuitee
L
Lastovyna • family_with_children • ua
1
Be careful when booking this hotel, as a confirmed reservation may not be honored upon arrival.
Cons:

I cannot recommend this hotel.

We booked a room through Booking.com for around €220. When we arrived, the hotel refused to honor the confirmed reservation price and told us the room would cost around €420 instead. After some discussion, another staff member even offered it for €380, which clearly showed that the pricing was arbitrary.

In the end, the hotel refused to accommodate us at the confirmed booking price. We had to leave late in the evening and urgently find another hotel. This caused unnecessary stress and extra expenses.

Booking.com initially informed us that the price difference for the replacement hotel would be reimbursed, but we never received any compensation.

A confirmed reservation should be respected. This experience was extremely disappointing and unprofessional.

2026-07-20 • via Nuitee
M
Mireia • couple • es
10
2026-07-19 • via Nuitee
R
Rafaela Cristina • solo_traveller • es
10
2026-07-17 • via Nuitee
J
Jesús Adolfo • couple • es
9
Buena locación. Vecindario tranquilo . Gente muy amable atendiendo
Pros:

Todo bien

Cons:

Todo bien

2026-07-17 • via Nuitee
S
Seamus • solo_traveller • ie
8
Overcharged
Pros:

The location for transport.

Cons:

The initial price was confirmed through booking .com at 794 euro for 5 nights (2 rooms) to pay on arrival. When I arrived this price had gone to 1,320 for 5 nights (2 rooms). I don't know why this was quoted they were blaming booking.com we were left with no option at 6pm in madrid but to pay it.
I am contesting the overcharge with booking.com at the minute but haven't had much response from them yet. Apparently this hotel had a lot of trouble with pricing on booking.com so be aware if you are booking that the price is definitely secure. The hotel receptionists were not that nice and couldn't give me a proper reason for the price hike when we arrived. If i don't get it resolved my days with booking.com are over.

2026-07-17 • via Nuitee
G
Gonelli • solo_traveller • br
10
2026-07-17 • via Nuitee
E
Elizabeth • extended_group • pe
8
2026-07-15 • via Nuitee
C
Cristina • couple • es
8
Pros:

Muy bien todo

Cons:

Nos tocó en la habitación contigua una señora que llamaba de madrugada a sus familiares. Y nos despertó las dos noches.
La falta de insonorización se notaba

2026-07-13 • via Nuitee
A
Aliaksei • solo_traveller • pl
1
Нужно самим больше денег тратить на безопастность в интернете. А не за счёт постояльцев.
Pros:

Все было хорошо

Cons:

При регистрации на рецепции, выяснилось, что мой номер стоит в два раза больше, чем была цена в Booking, 150€, вместо 77€ по бронировании на сайте. Объяснили, что это была хакерская атака (как будто это моя проблема). И было только две опции: остаться в чужом городе на улице в 21:00, или заплатить ту сумму, на которую не рассчитывал. Заплатил. Оказалось, что это ещё и без завтрака было.

2026-07-13 • via Nuitee
D
Denys • couple • es
1
2026-07-13 • via Nuitee
M
M. Reis • family_with_children • es
3
2026-07-13 • via Nuitee
S
Spencer • solo_traveller • es
9
Cons:

No kettle or coffee/tea etc in the room

2026-07-13 • via Nuitee