Hotel Polonia

Hotels
8.5 (5011 reviews)
Basztowa 25 , Kraków , pl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast variety
Cons:
Noise issues reported
Cleanliness concerns

Categories

Cleanliness
7.64
Some cleanliness issues reported, including dirty walls.
Service
9.11
Generally positive feedback about friendly and accommodating service.
Location
9.15
Excellent location close to city center and transport.
Room Quality
8.1
Rooms were large and comfortable, although some complaints about room type expectations.
Amenities
8.63
Good breakfast offerings and decent amenities.
Value for Money
8.59
Good value considering the location and services provided.
Food and Beverage
8.14
Breakfast was variety rich and well-reviewed, though some issues with coffee service.
Overall Experience
8.61
Overall enjoyable stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:36

Property Description

Historic Charm in the Heart of Kraków
Located in the Old Town Kraków, Hotel Polonia offers a classic stay just steps away from Main Market Square. The rooms boast traditional décor with modern amenities, including air conditioning in select rooms. Enjoy a complimentary bottle of water upon arrival.

Delicious Polish Cuisine and Convenient Services
Start your day with a traditional breakfast buffet and savor authentic Polish dishes at the Polonia Restaurant. The 24-hour front desk can assist with trip arrangements and luggage storage. Shuttle services are also available for your convenience.

Prime Location with Iconic Views
Overlooking the Słowacki Theatre and the Kraków Barbican, Hotel Polonia is within walking distance of Wawel Royal Castle and Galeria Krakowska Shopping Mall. Immerse yourself in the rich history and vibrant culture of Kraków during your stay.

Book now to experience the historic charm and modern comforts of Hotel Polonia in Kraków.

Important information:

If guests require the hotel to send booking confirmation to an embassy (for visa procedures), the hotel will charge the guests' credit card with the full, nonrefundable amount of reservation costs.

The invoice can be issued no later than the 15th day of the next month from the date of payment. At a later date, invoicing will not be possible.

Please note that the payment for the entire stay will be charged upon check-in.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

8.5
Based on 5011 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
C
Corrado solo_traveller it
9
2026-08-15 via Nuitee
A
Adriana solo_traveller sk
10
2026-08-15 via Nuitee
G
Guenther solo_traveller at
10
Rundum gelungener Aufenthalt in Krakow!
Pros:

Die Lage des Hotels Polonia ist perfekt. Man braucht zu Fuß ca. 5 Minuten zum Bahnhof Krakow Glowny und zur Galeria Krakowska. In der Galeria Krakowska befindet sich auch ein Postamt. Und man ist in der Altstadt (Rynek) zu Fuß in 15 Minuten. Das Frühstück ist sehr vielfältig und reichhaltig.

2026-08-15 via Nuitee
J
Jessica couple mx
10
Pros:

La encantó la ubicación, todo está muy cerca caminando. A solo unas cuadras de la estación de tren, no fue ningun problema llegar con nuestras maletas. La comida muy rica y balanceada. La habitación fue muy cómoda. Sin duda lo recomendo

Cons:

Todo excelente

2026-08-15 via Nuitee
N
Natasa solo_traveller it
10
2026-08-15 via Nuitee
A
Ann Marie couple no
7
Pros:

Litt kjedelig frokost. gamle og slitte rom. kanskje ikke så rart når hotellet er i et gammelt bygg. sentralt i forhold til å gå til gamlebyen. Airconditionen fungerte veldig bra.

2026-08-15 via Nuitee
K
Kamila couple pl
10
2026-08-14 via Nuitee
K
Krisztián extended_group hu
10
2026-08-14 via Nuitee
A
Andreas solo_traveller kr
7
Pros:

Its in a perfect spot

Cons:

Could use a fridge to keep drinks cold

2026-08-14 via Nuitee
長澤 couple jp
10
最高でした。また宿泊したいです。
Pros:

清潔で部屋も十分な広さです。懐かしい雰囲気の内装も良いです。そしてロケーションは便利で最高です。毎日用意されるミネラルウォターも嬉しい。朝食も美味しい。

Cons:

シャワーの水圧が少し弱いです。

2026-08-13 via Nuitee
M
Marco solo_traveller it
8
Ottima posizione
Pros:

Posizione ottima. Aria condizionata (non è scontato).

Cons:

Personale un po' freddo, ma disponibile

2026-08-13 via Nuitee
P
Pelc solo_traveller pl
9
2026-08-12 via Nuitee
P
pedro solo_traveller es
8
Pros:

La ubicación

Cons:

No hay cortinas opacas, y a las 6 de la mañana , no se puede dormir.

2026-08-12 via Nuitee
F
Francisco couple es
6
2026-08-12 via Nuitee
L
Leszek7111 couple pl
8
2026-08-11 via Nuitee
F
Fabio solo_traveller it
10
Da consigliare
Pros:

Posizione Centrale e struttura di buona qualita

2026-08-11 via Nuitee
L
luisa maria couple es
4
Pros:

Ubicación

Cons:

Limpieza

2026-08-11 via Nuitee
R
Richard family_with_children nl
8
Aanrader voor wie oog heeft voor stijl en comfort
Pros:

Gevarieerd ontbijt. Het hotel ligt op loopafstand vanaf de prachtige oude binnenstad met het Centraal station van Krakow binnen handbereik

Cons:

De waterdruk in de douche was soms laag. Komt mogelijk door de enorme warmte / hittegolf waar Midden Europa mee te maken heeft.

2026-08-11 via Nuitee
S
Sándor solo_traveller hu
9
2026-08-11 via Nuitee
M
Muriel couple fr
9
Bien dommage personne parlait français
Pros:

Petit dej excellent

2026-08-11 via Nuitee