Hotel Naguilan

Hotels
8.5 (1910 reviews)
General Lagos 1927 , Valdivia , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Excessive room heat
Inadequate A/C and amenities

Categories

Cleanliness
8.25
Clean and the staff tried hard, but maintenance issues noted in reviews.
Service
9.75
Staff is friendly and accommodating, as noted in multiple reviews.
Location
9.25
Beautiful location with a view, although a bit far from the center.
Room Quality
7.75
Rooms are uncomfortably hot without A/C and described as basic.
Amenities
8.75
Grounds and facilities are nice but some amenities are lacking.
Value for Money
8.25
Too expensive for what was received, especially with poor amenities.
Food and Beverage
7.25
Breakfast limited and restaurant quality criticized.
Overall Experience
8.75
Overall enjoyed the stay but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:24

Property Description

Luxurious Riverfront Accommodation
Hotel Naguilan, housed in a stylish German building, offers elegant rooms with free Wi-Fi and breakfast, boasting stunning river views. The wooden-accented rooms feature modern amenities like plasma TVs, private balconies, and minibars, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in a continental breakfast spread at the Esencia restaurant, serving delectable Mediterranean dishes. Sip on traditional Pisco Sour at Naviera Lobby Bar while enjoying international cocktails.

Relaxation and Recreation
Unwind in the expansive garden with a swimming pool and a river deck overlooking Valdivia River. Whether swimming, lounging by the pool, or enjoying a book in the lounge, guests can truly unwind at Hotel Naguilan.

For a luxurious retreat with unparalleled river views and top-notch amenities, book your stay at Hotel Naguilan now.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 1, 2026 until Mon, Nov 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1910 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
F
Francisco Javier solo_traveller cl
6
Pros:

La vista

Cons:

Que no tenga ascensor

2026-07-25 via Nuitee
C
Christian extended_group cl
9
2026-07-24 via Nuitee
G
Gustavo couple br
8
2026-07-24 via Nuitee
E
Evelyn couple cl
10
Acogedores días en Valdivia
Pros:

El hotel tiene muy buena ubicación, su personal muy amable y el desayuno muy bueno.

Cons:

Sólo le falta ofrecer servicio de almuerzo-cena

2026-07-23 via Nuitee
P
Peña couple cl
10
Descanso total a la orilla de un bello río...tranquilidad máxima
Pros:

La ubicación en un sector histórico... y a orillas del río.. un edificio que recuerda el pasado naviero de la ciudad y que se mantiene activo.

2026-07-23 via Nuitee
F
franco couple cl
10
Excelente.
Pros:

Excelente lugar, esta ubicado donde era un ex astillero.

Cons:

La ubicacion es un poco lejana de los lugares para comer y esas cosas... Pero en uber uno se mueve a muy bien precio.

2026-07-23 via Nuitee
L
Loreto couple cl
7
Comoda
Pros:

Ubicación...

Cons:

Habitación antigua pero comoda
Estacionamiento muy pequeño...subutikizado

2026-07-23 via Nuitee
A
Alex extended_group cl
10
Gran elección en Valdivia
Pros:

La vista, frente al río con unas instalaciones que te invitan a relajarte, muy amables todos

Cons:

Por ser un grupo familiar utilizamos tres habitaciones en tres edificios del hotel, y se notaba la diferencia entre los más nuevos ( remodelados) y los antiguos, y el hecho de ir en invierno en donde se debe pasar por el exterior entre los mismos

2026-07-23 via Nuitee
C
Cristina couple cl
10
Excelente experiencia, volvería...
Pros:

Excelente desayuno buffet, todo fresco, rico kuchen y pie de limón

2026-07-20 via Nuitee
M
Marlenne solo_traveller cl
10
2026-07-20 via Nuitee
V
veronica couple cl
9
2026-07-16 via Nuitee
F
Fernanda solo_traveller cl
10
Excelente estadía
Pros:

La vista de la habitación

Cons:

Me gustó todo

2026-07-16 via Nuitee
O
Osvaldo solo_traveller cl
10
2026-07-15 via Nuitee
M
Mauricio extended_group cl
8
Cómodo, cercano y con personal muy amable.
Pros:

El lobby, el lugar del desayuno, el estacionamiento y la vista.

Cons:

Cumplía con lo ofrecido.

2026-07-15 via Nuitee
E
Ernesto couple cl
10
2026-07-15 via Nuitee
D
Daniel family_with_children cl
10
Excelente alojamiento. Muy agradable, espacioso, excelentes recintos y maravillosas vistas.
Pros:

La vista al río y su arquitectura.

Cons:

Una gotera en el radiador de la calefacción de la habitación.

2026-07-14 via Nuitee
J
Jaime extended_group cl
5
Mala calefacción.
Pros:

Limpieza, instalaciones y las personas.

Cons:

La calefacción muy mala, pasé frío y de muy mala calidad. El desayuno muy sencillo y básico, disponibilidad muy tarde recién a las 7:30 AM.

2026-07-13 via Nuitee
K
Klett solo_traveller cl
1
2026-07-13 via Nuitee
G
Ger family_with_children cl
10
2026-07-11 via Nuitee
M
miguel ángel solo_traveller cl
10
Pros:

Excelente desayuno

2026-07-11 via Nuitee