Hotel Naguilan

Hotels
8.5 (1795 reviews)
General Lagos 1927 , Valdivia , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Excessive room heat
Inadequate A/C and amenities

Categories

Cleanliness
8.25
Clean and the staff tried hard, but maintenance issues noted in reviews.
Service
9.75
Staff is friendly and accommodating, as noted in multiple reviews.
Location
9.25
Beautiful location with a view, although a bit far from the center.
Room Quality
7.75
Rooms are uncomfortably hot without A/C and described as basic.
Amenities
8.75
Grounds and facilities are nice but some amenities are lacking.
Value for Money
8.25
Too expensive for what was received, especially with poor amenities.
Food and Beverage
7.25
Breakfast limited and restaurant quality criticized.
Overall Experience
8.75
Overall enjoyed the stay but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:24

Property Description

Luxurious Riverfront Accommodation
Hotel Naguilan, housed in a stylish German building, offers elegant rooms with free Wi-Fi and breakfast, boasting stunning river views. The wooden-accented rooms feature modern amenities like plasma TVs, private balconies, and minibars, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in a continental breakfast spread at the Esencia restaurant, serving delectable Mediterranean dishes. Sip on traditional Pisco Sour at Naviera Lobby Bar while enjoying international cocktails.

Relaxation and Recreation
Unwind in the expansive garden with a swimming pool and a river deck overlooking Valdivia River. Whether swimming, lounging by the pool, or enjoying a book in the lounge, guests can truly unwind at Hotel Naguilan.

For a luxurious retreat with unparalleled river views and top-notch amenities, book your stay at Hotel Naguilan now.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 1, 2026 until Mon, Nov 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1795 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
G
Gonzalo couple cl
5
Decepcionante
Pros:

Ubicación

Cons:

Desayuno poco variado pese que es su fuerte, la televisión de la pieza apenas con canales satelitales, muy mala señal, la cama se nota que el colchón es viejo, el baño feo, el baño del pasillo con hongos en las paredes.

2026-05-23 via Nuitee
N
Natalia solo_traveller pe
8
2026-05-22 via Nuitee
N
NICOLAS FERNANDO extended_group cl
10
Pros:

Excelente ubicación, caminando estabamos a solo unos minutos del centro de Valdivia.
Nada de ruido, es cierto, es temporada baja, ahora, el lugar y la calma, es impagable.

2026-05-22 via Nuitee
R
Rodrigo couple cl
7
Pros:

La vista y espacios comunes.

Cons:

La.habitacion y el baño

2026-05-21 via Nuitee
C
Cindy solo_traveller cl
5
Bien Pero no me gustó
Pros:

La vista, y el desayuno estaba bastante bien, sin mucha variedad Pero era justo lo que se necesita

Cons:

Las camas muy duras, adicional trabajan hasta muy tarde y no se puede dormir muy bien por lo mismo, el ruido se escucha en la habitación , siendo las 1 AM y seguían trabajando

2026-05-20 via Nuitee
C
CRISTIAN couple cl
10
2026-05-20 via Nuitee
M
Mickayla extended_group au
6
2026-05-20 via Nuitee
S
Sylvia solo_traveller cl
9
Pros:

La ubicación, esta en el borde del rio y tiene una vista hermosa. Además, la la relacion precio calidad es excelente

2026-05-20 via Nuitee
C
Claudio couple cl
9
2026-05-20 via Nuitee
C
Christian extended_group cl
10
OK
Pros:

OK

Cons:

OK

2026-05-19 via Nuitee
G
Gabriel solo_traveller cl
7
2026-05-18 via Nuitee
C
Carola couple ar
6
2026-05-18 via Nuitee
D
Dixon couple cl
8
Muy buena elección para descansar lejos del ruido y con bellas vistas
Pros:

Limpio y ordenado además buena carta en el restaurante

Cons:

No se podían abrir las ventanas por lo que en un momento nos sentimos un poco ahogados

2026-05-18 via Nuitee
C
Corco solo_traveller cl
10
2026-05-17 via Nuitee
K
Karmin solo_traveller cl
8
2026-05-17 via Nuitee
J
José couple cl
10
2026-05-16 via Nuitee
J
JORGEbooking1# solo_traveller it
9
Pros:

El lugar y las instalaciones

Cons:

Nada

2026-05-16 via Nuitee
O
Oseas couple cl
10
2026-05-15 via Nuitee
J
Juan Pablo couple cl
8
Tranquila
Pros:

Precio - Calidad

Cons:

Creo que a las habitaciones le falta un upgrade, sin embargo para el precio está bien

2026-05-15 via Nuitee
M
Monique solo_traveller br
10
Tranquilo y con una vista hermosa
Pros:

Habitación grande con vistas lindas y mucha luz. Lugar tranquilo. Muy buen servicio del personal y desayuno rico. Buena ubicación para visitar los puntos de interés.

Cons:

El único detalle fue que el internet no funcionaba tan bien en todos los espacios del hotel.

2026-05-14 via Nuitee