Astoria Grand Hotel

Hotels
7.8 (1381 reviews)
8 Totleben blvd. , Sofia , BG

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Central location and excellent public transport links
Frequently praised breakfast (varied, good quality)
Helpful and polite staff reported by many guests
Recently renovated rooms and good city views
Cleanliness noted as impeccable by several reviewers
Cons:
Inconsistent cleanliness (hair in bathroom, very dirty windows reported)
Air conditioning / ventilation problems in some rooms
Front desk issues: key card failures, payment/receipt disputes and occasional rudeness
Parking fee and payment handling complaints
No spa / no bathtub in some rooms; some missing amenities
Internet issues and occasional cold/limited breakfast items for some guests

Categories

Cleanliness
6.8
Mixed reports: several guests praised impeccable cleanliness, while others reported hair in the bathroom, very dirty windows and generally poor cleaning in some rooms.
Service
8.3
Generally described as helpful and polite by multiple guests, but there are isolated front-desk problems (key card issues, rude or demanding staff, unannounced room entry) that lowered consistency.
Location
9.7
Consistently positive: central, well connected to public transport, walking distance to restaurants/supermarket and good city views (14th floor).
Room Quality
7
Mixed: some renovated, comfortable rooms and good views; several complaints about non-working AC/ventilation, cigarette smell, missing TV/adequate sockets and no bathtub in some rooms.
Amenities
6.6
Some amenities lacking or problematic: no spa mentioned, parking fees apply, internet reported as poor, shower ventilation or climate not working in some rooms.
Value for Money
7.3
Mixed perceptions: a few guests found it an affordable renovated option, while others complained about price increases and that breakfast/quality did not match the rate paid.
Food and Beverage
8
Breakfast frequently praised for variety and quality by many, but other guests reported limited/cold selections and issues (e.g., cutlery/butter irregularities).
Overall Experience
8.7
Overall mixed-to-positive: several guests recommend the hotel for location and recent renovations, while a minority report significant issues (cleanliness, smells, front-desk incidents) that negatively affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-24 16:04

Property Description

Breathtaking Views
Enjoy panoramic views of Sofia and Mount Vitosha from Astoria Grand Hotel. The highest floor offers stunning vistas of the illuminated Bulgarian capital.

Delightful Dining
Indulge in a varied breakfast at the main restaurant, with vegan and vegetarian options available. Sip on freshly brewed coffee, tea, and juice at the comfortable lobby bar.

Convenient Location
Situated centrally near the National Palace of Culture and the city's commercial area, Astoria Grand Hotel is just 3 km from the central railway station and 13 km from Sofia Airport.

To experience luxury, convenience, and spectacular views, book your stay at Astoria Grand Hotel today!

Important information:

Underground parking is subject to height restrictions and is intended for passenger vehicles only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.8
Based on 1381 reviews
Cleanliness: 6.8
Service: 8.3
Location: 9.7
Room Quality: 7
Amenities: 6.6
Value for Money: 7.3
Food and Beverage: 8
Overall Experience: 8.7
M
mario • couple • at
9
2026-09-18 • via Nuitee
L
Latif • extended_group • tr
9
Pros:

Konum merkezi sayılır. Sveta Nedelya meydanına yürüyerek 20 dakika mesafede. Kahvaltı yeterli ve kaliteli idi. Hem kapalı hem de açık otoparkı mevcut. Açık otoparkı kullandığımız için otopark ücreti alınmadı, yani konaklama ücretine dahil idi. Resepsiyon 24 saat açık ve gayet misafirperver davrandılar. Tekrar konaklamak isteyeceğimiz bir hotel.

Cons:

Sevmediğimiz bir şey yoktu.

2026-09-16 • via Nuitee
H
Hristova • solo_traveller • bg
10
2026-09-14 • via Nuitee
L
Liudmyla • solo_traveller • ua
10
Всё супер, буду в Софии обязательно остановлюсь
Pros:

Вид из окна, на 14 этаже

2026-09-11 • via Nuitee
E
Elia Trenkova • couple • bg
10
2026-09-11 • via Nuitee
K
Korkmaz • extended_group • tr
7
2026-09-07 • via Nuitee
M
Miglena • family_with_children • bg
10
2026-09-06 • via Nuitee
S
Sinisa • solo_traveller • si
4
Pros:

Locations & clean

Cons:

No open bar; no restorant; no service & you need to go out of hotel to get food. Room service was really poor. Half of hotel are stuff closed under renovetions. If i would know i would go to another hotel for this money and parking was not included. Nice hotel..but at this price what other offer in sofia je really below of values. I had every day problem with electricity and wifi. I use on phone. Stuff was kind and try to help.

2026-08-31 • via Nuitee
Грудева • solo_traveller • bg
10
Pros:

Много чисто, уютно, вежлив персонал, удобен паркинг, вкусна закуска

2026-08-31 • via Nuitee
M
Marina • couple • ru
6
Pros:

Номер хороший, просторный. Есть своя парковка.

Cons:

Рестораны в отеле не работают.
При пользовании душем в туалете заливается водой весь пол.
Нет инструкций по пользованию кондиционером и телевизором.
Всего 1 розетка. В углу на полу заряжали телефон.

2026-08-31 • via Nuitee
C
Cosmin • solo_traveller • ro
10
2026-08-29 • via Nuitee
M
Michael • family_with_children • at
8
Convenient location, secure parking for all sizes, clean, good breakfast. Reccomended hotel!
Pros:

Good location, comprehensive buffet-style breakfast. Safe open air parking in front of hotel , suitable for all sizes of vehicles, at extra daily cost. Very clean, comfortable rooms on the slightly smallish side. Would stay there again when in Sofia.

2026-08-25 • via Nuitee
L
Lahrie • family_with_children • gb
7
Very average
2026-08-24 • via Nuitee
M
Małgorzata • couple • pl
10
2026-08-22 • via Nuitee
B
BAHADIR • extended_group • tr
9
2026-08-22 • via Nuitee
E
Enea • family_with_children • it
10
2026-08-21 • via Nuitee
E
erdem kunt • solo_traveller • tr
7
2026-08-21 • via Nuitee
E
erdem kunt • solo_traveller • tr
7
2026-08-21 • via Nuitee
N
Nikola • solo_traveller • rs
8
2026-08-20 • via Nuitee
M
MASSIMO • couple • it
8
2026-08-19 • via Nuitee