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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Concierge service
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Plunge pool
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Kids' club
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Outdoor furniture
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Sun loungers or beach chairs
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Garden Oasis
Experience the tranquility of Moon Dreams Roquetas, a 4-star hotel nestled in Roquetas de Mar with lush gardens and a charming terrace.
Comfort and Convenience
Each air-conditioned room at our hotel features a private balcony, a well-equipped desk, and a modern bathroom with complimentary toiletries.
Delightful Dining Options
Start your day with a delicious buffet breakfast and unwind at the bar with your favorite drink in hand.
Book now for an unforgettable stay at Moon Dreams Roquetas and indulge in a blend of relaxation and sophistication.
Due to the Tax Fraud Prevention Act, cash payments over EUR 1,000 are not accepted.
When booking more than 3 rooms, different policies and supplements may apply.
Please note that the balcony is subject to availability for all room types.
Please note that drinks are not included in meal plans.
Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be treated with the utmost confidentiality and in accordance with current data protection regulations.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that a maximum of 1 dog is allowed per room.
Please note that dogs will incur an additional charge of EUR 30 per night per pet from 15 June to 15 September and EUR 25 per night per pet for the rest of the year.
Without at least 24 hours' notice, a surcharge of EUR 5 per night will apply. Additional charges may apply if the dog causes damage, breakage or stains requiring extraordinary cleaning or repair, authorising the hotel to charge such amounts to their credit card and/or include them in the bill.
Pets are not allowed in areas where food or drinks are served or in the wellness areas (swimming pool).
Please note that dogs must be kept on a lead while in public areas of the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Las instalaciones y piscina
Nada en general todo bien
Limpieza, situación e instalaciones
La comida y cena muy poca variedad y algunos momentos llegó a faltar. Muy poco personal ya que para atender la cafetería el camarero tenía que salir del comedor para poder atender a los clientes de las cafetería.
Los recepcionistas, las limpiadoras, los camareros excepto algunos que no eran para nada profesionales y con pocas ganas de trabajar, el hotel para el precio que tiene está muy bien excepto lo mencionado arriba
Poca variedad de comida en el bufé y que tienes que ponerte en cola para pedir la bebida
Buena relación calidad /precio. Buen funcionamiento del aire acondicionado
Comida variada
No poder cambiar la cena por el almuerzo en la Mefia pensión
El desayuno está bien tipo buffet
Instalaciones antiguas no da el aspecto de que el hotel sea de 4 estrellas faltaría alguna reformilla
La amabilidad de sus trabajadores ,un personal muy cualificado en todos los departamentos del hotel. Gracias por tanto bienestar ofrecido, volveré sin dudarlo.
Las camas son cómodas y el personal estupendo, tanto recepción, como limpiadoras, y la animación súper amable, un 10 a esa chica.
El buffet es un desastre, mala calidad, mal cocinado, pocas opciones, por ejemplo, parrillada=solo hamburguesas, solo contempla el agua de maquina dentro de la media pensión, ni un mísero refresco.
Todo muy bien
Desayuno bueno
Habitación funcional
Wifi bastante malo en la habitación
El personal
La comida
Nada, pero mencionaría el desayuno como completo y variado
Instalaciones, mobiliario, personal
El personal y la limpieza
La amacas todas rotas la piscina llena de bichos no hay nada de entretenimiento, la ubicación un poco lejos de la playa
La tranquilidad de la zona
El buffe muy escaso
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