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Facilities
Property facilities
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Clubhouse
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Pool sun loungers
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Internet access
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Clubhouse
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Garden Oasis
Experience the tranquility of Moon Dreams Roquetas, a 4-star hotel nestled in Roquetas de Mar with lush gardens and a charming terrace.
Comfort and Convenience
Each air-conditioned room at our hotel features a private balcony, a well-equipped desk, and a modern bathroom with complimentary toiletries.
Delightful Dining Options
Start your day with a delicious buffet breakfast and unwind at the bar with your favorite drink in hand.
Book now for an unforgettable stay at Moon Dreams Roquetas and indulge in a blend of relaxation and sophistication.
Due to the Tax Fraud Prevention Act, cash payments over €1,000 are not accepted.
When booking more than 3 rooms, different policies and supplements may apply.
Please note that the balcony is subject to availability for all room types.
Please note that drinks are not included in meal plans.
Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be treated with the utmost confidentiality and in accordance with current data protection regulations.
The hotel allows dogs weighing up to 10 kg on request and maximum 1 dog per room. The amount is €30 per night (15 Jun – 15 Sep) and €25 per night the rest of the year, non-refundable, and includes basic cleaning. Without at least 24 hours notice, a surcharge of €5/night will apply. Additional charges may apply if the dog causes damage, breakage or stains requiring extraordinary cleaning or repair, authorizing the guest to the hotel to charge such amounts to their credit card and/or include them in the bill.
• Pets are not allowed in areas where food or drinks are served or in the wellness areas (swimming pool).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
La ubicación en mi caso era muy buena, facil para aparcar y con bares cerca.
El tamaño de la habitación es grande.
Al mobiliario un poco anticuado.
El trato
La gente que trabaja en el hotel es super amable,y el hotel está muy bien calidad precio
Estoy contento con el hotel,no le veo nada negativo
El trato del personal
El viernes 12 de junio malísimo el buffet de cena
La habitación era muy cómoda.
Que tenía incluido el desayuno pero comenzaba a las 8 y al viajar por trabajo no pude disfrutarlo ya que no había ni desayuno frío ni otra opción.
Lo único la piscina y habitación, lo demás para ser hotel de 4 estrellas le faltan bastantes arreglos y condiciones, hamacas rajadas, sombrillas quemadas, instalaciones antiguas… una cara nueva no le vendría mal. El buffet estaba bien, variedad y buena atención.
La falta de mantenimiento
Poca variedad en la comida
La localización y habitaciones limpias
Que teniendo unos eventos,el desayuno empezaba a las 8.00 y no pusieron tener el detalle de abrir 10 minutos antes porque a las 8.05 teníamos que salir para llegar al evento ..y al día siguiente paso lo mismo con nuestro grupo y otras 50 personas del IMSERSO ...no pudiendo desayunar
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La zona y la tranquilidad 😌
Las hormigas q salían en el baño y habitación
Habitación confort y limpieza
Edificio necesita mantenimiento
El personal del establecimiento
La repetición de las comidas . Pensamos que al haber un grupo amplio de pensionistas la calidad la bajaron
Unas instalaciones muy limpias y buena insonoración.
Nada
Todo: el trato del personal, la amplitud de las habitaciones, la limpieza, la comodidad de la cama, el buffet libre de desayuno (variedad infinita)
No hay nada que no me gustara, podría decir que el poco tiempo que tuve para disfrutar de todas sus instalaciones y actividades.. hubiera necesitado una semana :)
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