Pestana Gramacho Residence

Hotels
•
Pestana Group
8 (52 reviews)
Aldeamento Turistico Do Garmacho, Apartado 1011, Lagoa, FAO, 8401-908 , Lagoa , PT
351-282340900

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Children allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Quiet area
Functional amenities
Cons:
Mold in the room
Outdated bathroom

Categories

Cleanliness
6.25
Mold on the walls and yellowed bathroom fittings were noted as issues.
Service
8.75
Service was standard for this hotel tier.
Location
8.75
Located in a quiet area, which was appreciated.
Room Quality
7.25
The room quality was noted as needing updates but functional.
Amenities
8.25
Amenities were functional, though not modern.
Value for Money
8.25
Good value considering the location.
Food and Beverage
8.25
Food and beverage services not mentioned, assumed standard.
Overall Experience
8.25
Overall experience was positive, balanced by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:36

Property Description

Golf Course and Swimming Pools:
Practice your swing on the golf course or enjoy a refreshing dip in one of the 2 outdoor swimming pools.

Convenience Store and Breakfast Options:
Satisfy your cravings at the on-site grocery/convenience store, and don't miss out on the daily continental breakfasts available for a fee.

Amenities and Services:
Benefit from amenities like limo/town car service, a 24-hour front desk, and luggage storage. Stay hassle-free with services such as a roundtrip airport shuttle and self-parking.

Book your stay at Pestana Gramacho Residence today for a delightful blend of relaxation and recreation in Lagoa.

Important information:

Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and a television in a common area.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

8
Based on 52 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
P
Pinheiro • couple • pt
10
2026-07-25 • via Nuitee
R
Ricardo • family_with_children • pt
1
Looks good but avoid at all costs
Pros:

The surroundings of the property are beautiful and the pool area is also nice.

Cons:

The rooms are a nightmare. Moldy, smelling bad and poorly maintained. The rooms were not cleaned (we used flip flops to shower).
The staff, aside for one receptionist, rude and incompetents.
The pool area with zero shades and only 8 chairs.

2026-07-25 • via Nuitee
P
Pris • solo_traveller • ch
9
2026-07-25 • via Nuitee
A
Alexandra Viegas • solo_traveller • pt
9
Bom mas com melhorias!
Pros:

Do facto de ter uma piscina mais privada. Era mais calma. Os funcionários da recepção simpáticos, a menina do pequeno almoço muito simpática também! O pequeno almoço é completo!

Cons:

A limpeza de quartos. Tivemos dias que nem passaram lá, existiu um dia em que estava no quarto as 16h e uma sra abriu a porta deu o check no código QR da porta e ia embora. E eu tive que lhe pedir pra fazer o serviço de quartos. Não deixou papel higiénico uma única vez no quarto. Quando liguei pra receção a noite pediram-me pra lá passar pra ir buscar, mas sendo o quarto longe e estava frio já não saí. Para um pestana.. deixou a desejar.

2026-07-25 • via Nuitee
R
Rui • solo_traveller • pt
9
Local calmo para descansar
Pros:

Local calmo e bom para descansar. Ambiente tranquilo. Funcionários muito atenciosos.

Cons:

Serviço de limpeza muito básico.

2026-07-22 • via Nuitee
M
Marcel • family_with_children • us
4
Would not go again.
Pros:

Nice view from the room

Cons:

Location is concearning. The access to the hotel is quite troublesome. It goes to some really narrow streets that barely wide enough for one car. And these roads are two way streets. Big adventure to get to the hotel and back. The sofa bed is really small and able to fit only one person. Oh forgot to mention, the wifi is very slow for web browsing. Let alone streaming or video calls.

2026-07-22 • via Nuitee
V
Virginia • family_with_children • br
8
Pros:

Tudo bom e de acordo com o esperado, confortável e agradável.

2026-07-19 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-07-18 • via Nuitee
C
Catarina • couple • pt
9
2026-07-17 • via Nuitee
A
Alexandre • family_with_children • pt
5
Zona calma e bonita mas o hotel precisa de manutenção e atualização.
Pros:

Boa localização. Zona calma. Apartamentos com boas áreas.

Cons:

Não encontraram a minha reserva. O hotel precisa de manutenção. Alguns equipamentos nos apartamentos estavam degradados ou em falta. Uma festa à noite no lobby com música alta até tarde.

2026-07-13 • via Nuitee
P
Pablo • couple • es
9
2026-07-13 • via Nuitee
S
Silvia • couple • pt
10
Excelente
Pros:

Simpatia dos funcionários
Camas confortáveis
Água quente e sempre com pressão
Quarto frente à piscina

Cons:

Gostei de tudo

2026-07-13 • via Nuitee
N
nandriana • solo_traveller • fr
10
Pros:

Tout était super , l’accueil, la prise en charge et l’aide du personnel

2026-07-12 • via Nuitee
W
Wilshan • couple • nl
10
2026-07-09 • via Nuitee
D
Del Valle Guillén • couple • es
10
2026-07-05 • via Nuitee
D
David • family_with_children • pt
8
Exelente
Pros:

Tudo

Cons:

O acesso a mesa devido a zona envolvente estar em obras

2026-06-30 • via Nuitee
P
Pedro • family_with_children • pt
10
2026-06-30 • via Nuitee
J
Julian Guillermo • couple • co
10
2026-06-30 • via Nuitee
A
Azinhais • family_with_children • pt
10
Pros:

Funcionários bastante simpáticos e disponíveis para explicar, pequeno almoço muito bom, quarto com tudo o que é necessário e limpo.

Cons:

No primeiro dia não houve serviço de quartos. ( Importante lixos)

2026-06-30 • via Nuitee
M
Marlene • family_with_children • pt
4
Terrivel!
Pros:

De Nada. Piscina é num outro hotel e estava fechada. Limpeza terrivel. Cheiro a mofo.

Cons:

Piscina é num outro hotel e estava fechada. Limpeza terrivel. Cheiro a mofo. Janela estragada que tivemos que mudar de quarto. Falta de simpatia.

2026-06-30 • via Nuitee