Hotel Europa

Hotels
8.8 (2187 reviews)
Carmen, 4 , Madrid , ES
+34 915 21 29 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Cons:
Noise Issues
Basic Room Quality

Categories

Cleanliness
8.44
Generally clean rooms mentioned, but also some concerns with noise that might affect the perceived cleanliness.
Service
9.41
Positive mentions of friendly and helpful staff, though one negative experience was indicated.
Location
9.45
Highly praised location with easy access to attractions and transportation.
Room Quality
7.9
Basic room description; some complaints about noise and comfort.
Amenities
8.93
Amenities were not heavily mentioned; expected standards for a hotel of this class.
Value for Money
8.39
Value considered reasonable, but mixed reviews on worth for longer stays.
Food and Beverage
8.94
Breakfast quality mentioned positively, with good options available nearby.
Overall Experience
8.91
Overall enjoyable stay highlighted by various factors, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:09

Property Description

Central Location near Puerta del Sol Square
Europa hotel is perfectly situated next to Puerta del Sol Square in the heart of Madrid. Enjoy the convenience of exploring the vibrant city center right at your doorstep.

Comfortable Rooms with Balconies
Relax in air-conditioned rooms at Europa, each equipped with a private balcony, free Wi-Fi, and a flat-screen TV. Some rooms offer stunning views of Puerta del Sol Square, adding a touch of charm to your stay.

Delicious Dining Options and Helpful Staff
Start your day with a continental breakfast and savor meals at the à la carte restaurant or outdoor café-bar. Benefit from 24-hour reception assistance for recommendations on Madrid's attractions. Plaza Mayor Square and the Royal Palace are within walking distance.

Book now to experience the best of Madrid at Europa hotel!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2187 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
D
Diego • couple • pr
9
2026-09-14 • via Nuitee
P
Philippa • couple • nz
9
Excellent location on Puerta del Sol. Easy walk to the Prado
Pros:

Brilliant location next to the Metro

Cons:

Unable to book a taxi to or from the front door

2026-09-13 • via Nuitee
J
Julia • couple • us
10
2026-09-11 • via Nuitee
R
Rodney • couple • us
7
Pros:

We enjoyed the central location.

Cons:

The central location was fun and it was great to have a balcony overlooking Puerta Del Sol- until it was time to go to sleep. There were noisy people in the square all night. It is probably something I should have understood before our stay but I didn’t realize that the people in Madrid like to stay up all night.

2026-09-06 • via Nuitee
A
Alessandro • couple • it
9
2026-09-05 • via Nuitee
C
Concepción • solo_traveller • es
7
2026-09-03 • via Nuitee
M
Max • solo_traveller • gb
10
Incredible location!
Pros:

Couldn't ask for a better location for a hotel, staff were extremely friendly, the hotel room was incredibly clean. Couldn't ask for more.

2026-09-03 • via Nuitee
C
Calvari • couple • ar
9
Todo ok
Pros:

Todo ok

Cons:

NAda

2026-09-03 • via Nuitee
J
Joaquim • extended_group • pt
9
Pros:

Localização e Quarto

2026-09-01 • via Nuitee
T
Thomas • couple • us
10
2026-09-01 • via Nuitee
P
Polanco • solo_traveller • do
9
Pros:

La ubicación

Cons:

No reposición minibar

2026-08-31 • via Nuitee
T
Tiziana • solo_traveller • it
10
Consigliato!
Pros:

La posizione centralissima, la nostra camera discreta e pulitissima, il personale molto gentile. Lo consiglio

Cons:

Sinceramente? Il caffè del bar dell'hotel è assolutamente da evitare.

2026-08-31 • via Nuitee
S
Syed Anwar • couple • us
10
2026-08-30 • via Nuitee
S
Sebastian • couple • gb
9
Great location, helpful staff.
Pros:

Location

2026-08-28 • via Nuitee
M
Marines • solo_traveller • br
10
Pros:

Atendimento e localização

2026-08-28 • via Nuitee
E
esteban • solo_traveller • ar
9
2026-08-28 • via Nuitee
J
Julie • couple • us
10
Great location, very clean, friendly staff.
Pros:

Great location, very clean, friendly staff.

Cons:

N/a

2026-08-27 • via Nuitee
M
Myriam • solo_traveller • uy
10
Pros:

Amplia cómodo y excelentemente ubicado

Cons:

Todo ok

2026-08-26 • via Nuitee
M
Marta • couple • br
10
2026-08-25 • via Nuitee
J
Jenny • couple • us
7
Pros:

Location

Cons:

Breakfast buffet was poor

2026-08-24 • via Nuitee