Kyu-Karuizawa Hotel Shinonome

Hotels
7.9 (55 reviews)
Karuizawa 1278-16 , Karuizawa , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Old facilities
Distance to convenience store

Categories

Cleanliness
6.68
There were mentions of the hotel feeling a bit dusty and showing signs of age.
Service
8.65
Staff were described as very friendly and attentive.
Location
8.69
Conveniently located near tourist spots and easy to access from the station.
Room Quality
7.64
Rooms were comfortable, but some were noted as being outdated.
Amenities
7.67
Basic amenities were available, but not as modern as expected.
Value for Money
7.63
Perceived value reflects the overall quality of stay but has room for improvement.
Food and Beverage
8.08
No specific mentions but assumed average for this hotel tier.
Overall Experience
8.15
Generally a pleasant stay with significant aspects working well despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Luxurious Accommodations
Experience comfort and style at 旧軽井沢ホテル 東雲, where every room is elegantly furnished with a wardrobe, flat-screen TV, and a private bathroom. Relax in luxury during your stay.

Convenient Location
Located just minutes away from popular attractions like Karuizawa Prince Shopping Plaza and Kumoba Pond, our hotel offers easy access to the best of what Karuizawa has to offer. Explore the city with ease from our central location.

Delicious Dining Options
Indulge in exquisite culinary creations at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Treat your taste buds to a memorable dining experience during your stay.

Ready to experience the perfect blend of luxury and convenience? Book your stay at 旧軽井沢ホテル 東雲 now.

Important information:

Guests must take their shoes off in guestrooms and the hall.

There is no elevator at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 55 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.08
Overall Experience: 8.15
A
Ashino • couple • jp
10
楽
Pros:

立地
スタッフ

Cons:

施設が古め

2026-09-15 • via Nuitee
K
Keiko • extended_group • jp
8
期待以上でした
Pros:

環境も静かでロケーションも良かった
期待以上でした

Cons:

浴室設備がいまいちでした
シャワーは急に熱い湯が出たり安定せず
衣類や洗面具などの置き場もとても狭く
使いにくかった

2026-09-05 • via Nuitee
C
CHIAKI • couple • jp
3
残念
Pros:

フロントのスタッフの方が親切でした。
チェックイン前でしだがお部屋に入れてもらえした。

Cons:

三階迄思いキャリーケースを持って上がった一つはフロントの方が持って来てくれました。
階段上がる所で自分の靴をロッカーに入れてスリッパで三階まで行くシステム
夫婦で年配なのでハーハーでした。
朝は荷物二つとも自分で下ろしました。

2026-09-02 • via Nuitee
Y
Yuma • couple • jp
5
2026-08-28 • via Nuitee
T
Takayuki • solo_traveller • jp
7
Pros:

駅近便利｡スタッフの方が親切。

Cons:

ユニットバス､トイレが、老朽化している。

2026-08-28 • via Nuitee
青司 • couple • jp
5
2026-08-22 • via Nuitee
S
SHUN • couple • jp
8
2026-08-16 • via Nuitee
M
Maya • couple • jp
8
Pros:

スタッフの方がみんな親切だった

Cons:

水回りに少し古さを感じた

2026-08-04 • via Nuitee
Y
Ya Chian Julia • solo_traveller • it
7
Pros:

la posizione è ottima

Cons:

La struttura è evidentemente storica, aspettavo più cura.

2026-08-03 • via Nuitee
R
Ryohei • couple • jp
2
2026-07-07 • via Nuitee
K
kimie • couple • jp
8
2026-06-18 • via Nuitee
K
Kayoko • extended_group • jp
8
2026-06-15 • via Nuitee
Y
yosio • solo_traveller • jp
7
Pros:

スタッフが親切だった

Cons:

エレベーターがなかった

2026-06-14 • via Nuitee
D
Dominic • couple • au
8
2026-05-18 • via Nuitee
智子 • couple • jp
6
Pros:

駅から近い
朝食が美味しかった

Cons:

叔父と叔母が、自動販売機や、お水があると助かったといっていました。

2026-05-06 • via Nuitee
Y
YOKO • family_with_children • jp
8
2026-03-28 • via Nuitee
S
Scott • family_with_children • us
9
Wonderful, friendly, attentive staff. Large comfortable room. Very nice location.
Pros:

Staff - amazing. Room - comfortable and large. Location - perfectly located between old town and the Shinkansen station.

Cons:

The bathroom was the least amazing part of the room, but that's not to say it was bad. It just wasn't up to the bathrooms in the other hotels I stayed at. But this is nitpicking and should not be taken too seriously.

2026-01-19 • via Nuitee
C
chia • couple • tw
8
2026-01-02 • via Nuitee
N
NATSUYO • family_with_children • au
8
Cozy and quiet
Pros:

The location as it’s close to Karuizawa station, the spacious room and coziness

Cons:

There are no elevators nor coin laundry facility.

2025-12-26 • via Nuitee
ほんまHONMA • couple • jp
8
Pros:

観光名所が近くに多い。

Cons:

設備が少し古い。

2025-11-19 • via Nuitee