Hotel Sunroute Stellar Ueno

Hotels
8.3 (5129 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , JP
+81 3-5806-1200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 5129 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
L
Lisa • couple • at
8
2026-11-07 • via Nuitee
S
seiji • couple • jp
10
2026-11-07 • via Nuitee
M
María Nieves • solo_traveller • ar
7
Muy bueno en general, la ubicación es todo, es un hotel lindo, limpio para irse temprano y volver a dormir.
Pros:

Fundamentalmente la ubicación, muy cómoda y fácil de encontrar, a menos de 10 minutos caminando de la estación y el Parque de Ueno.

Cons:

La habitación es bastante pequeña, para una persona está ok, entiendo que en todo Japon suelen ser pequeñas las habitaciones de hoteles pero aca si eran dos personas medio que no entraban.
Abrir y cerrar la valija es un deporte de riesgo, considerando que uno lleva la valija andando por la calle, viaja en trenes, aviones, pasa por cualquier lado, prefiero no abrirla sobre la cama.

2026-11-07 • via Nuitee
J
Justinas • solo_traveller • lt
8
2026-11-07 • via Nuitee
M
Muhammad • solo_traveller • sg
10
Pros:

The location is very accessible. It is 5minutes walk away from Ueno station. For a single bed room, the size is decent as well.Staffs were very welcoming up to the very end.

Cons:

The pillow was hard and uncomfortable.

2026-11-07 • via Nuitee
毅成 YIH-CHERNG • couple • tw
7
2026-11-07 • via Nuitee
N
Nieves • solo_traveller • es
6
No nos gustoh
Pros:

Podías dejar el equipaje después del check out sin problemas.

Cons:

Hotel viejo, no renovado, habitaciones muy pequeñas y no muy limpio. Las camas no son cómodas.
Hay un restaurante que puedes desayunar solo buffet pero no puedes tomarte solo un café, tiene que ser buffet.
Para tomarte un café o te, tienes que salir del hotel y buscar por la calle.

2026-11-07 • via Nuitee
H
Huang • couple • pf
6
Pros:

Emplacement satisfaisant .

Cons:

Taille de la chambre.... petite

2026-11-05 • via Nuitee
A
Alfonso Calero • solo_traveller • au
10
2026-11-05 • via Nuitee
A
Alfonso Calero • solo_traveller • au
10
2026-11-05 • via Nuitee
L
LI CHUN • couple • tw
10
早餐可訂，多樣美食好好吃！
Pros:

地點絕對優勢，緊鄰上野車站，緊鄰上野公園，緊鄰阿美橫丁區。

Cons:

沒有

2026-11-05 • via Nuitee
T
Tiphaine • couple • fr
8
Un hôtel agréable
Pros:

Tout était au rdv . taille de la chambre, qualité de la literie. Le petit dej vraiment très bien.

Cons:

Rien tout était parfait

2026-11-05 • via Nuitee
S
Shigeo • solo_traveller • jp
9
2026-11-04 • via Nuitee
N
Noriko • couple • us
8
Very convenient hotel
Pros:

Great location, very close to JR train station
Great breakfast

Cons:

Room was not very spacious

2026-11-04 • via Nuitee
J
Joselyn • couple • us
6
Pros:

Customer service were very polite and knowledgable

Cons:

More cleanliness the shower is white yet the floor was stained from plenty use. Pillow please change to bigger and softer pillows. They were very hard and small almost like a neck pillow.

2026-11-04 • via Nuitee
J
JAEHEE • solo_traveller • kr
9
2026-11-04 • via Nuitee
J
Joëlle • couple • ca
10
2026-11-04 • via Nuitee
K
kuptamathee • couple • th
7
2026-11-03 • via Nuitee
A
Amanda • couple • us
8
Great value and better than expected
Pros:

This hotel exceeded my expectations. The location was fantastic (close to Ueno station), facility clean, and had everything we needed. I consider it a great value for what we paid.

Cons:

Bed could have been more comfortable but this wasn’t a huge deal. Space is small but that was expected.

2026-11-03 • via Nuitee
S
Su-Ann • couple • nz
8
Great location
Pros:

Convenient location, friendly staff

Cons:

Curtains were not blackout and light also streamed through the door

2026-11-03 • via Nuitee