Hotel Sunroute Stellar Ueno

Hotels
8.3 (5129 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , JP
+81 3-5806-1200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 5129 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
G
Glenn • couple • ca
9
Wished we had not changed hotel. We had a corner room and it was a lot more comfortable than the hotel we changed to.
Pros:

Great location

Cons:

Nothing

2026-09-20 • via Nuitee
C
Camila • solo_traveller • cl
8
Muy agradable lugar y staff
Pros:

Realmente es cerca de la estación y de la conexión al aeropuerto Narita asique eso ayuda mucho

2026-09-20 • via Nuitee
C
CHUN YU • solo_traveller • hk
8
Pros:

Great location just next to JR station

2026-09-19 • via Nuitee
B
Blanca • family_with_children • es
8
Para unas noches está bien
Pros:

La ubicación cerca de la estación de Ueno.

Cons:

Pequeño, como casi todos en Tokio.

2026-09-19 • via Nuitee
S
Samuele • couple • it
7
Value for money stay in Tokyo
Pros:

Great location, proximity to the subway, and room silence

Cons:

Carpet floors, small rooms (as usual in Japan), and cleanliness.

2026-09-19 • via Nuitee
Y
Yuka • solo_traveller • jp
8
2026-09-19 • via Nuitee
S
Sumiko • family_with_children • jp
7
2026-09-17 • via Nuitee
H
Hasumi • couple • jp
10
2026-09-17 • via Nuitee
神山 • couple • jp
4
ちょっと困った
Pros:

駅に近い
値段が安い
夕ご飯を食べたレストランが良かった
早朝出発なので朝ごはんは食べていない。

Cons:

部屋がとにかく狭くてスーツケースを開けるのも困難だったしベッドとベッドの間も狭すぎる

2026-09-17 • via Nuitee
M
Mati • solo_traveller • it
9
Pros:

Soggiorno di passaggio, molto comoda la posizione accanto alla stazione. Tutto in ordine e pulito, in perfetto stile giapponese.

Cons:

Per un prezzo già relativamente alto, colazione non compresa. Ma è comunque lo standard della città.

2026-09-17 • via Nuitee
S
Satoko • solo_traveller • jp
7
Pros:

部屋の作りがゆったりしていて快適でした。

Cons:

壁紙が剥がれていた箇所があったりしました。冷蔵庫も古いタイプであまり冷やせなかった。

2026-09-16 • via Nuitee
A
Ann • family_with_children • tw
8
位置離車站不遠，附近都有超商，房間中規中矩，可能會住到插頭不夠的房間。
Pros:

櫃檯人員親切

Cons:

入住的房間僅有一個插頭可使用，位置還在床鋪上方，充電器產品時，只能放在床上。只好使用廁所的插頭充電。

2026-09-16 • via Nuitee
M
Mona • solo_traveller • de
9
Können wir nur empfehlen ^^
Pros:

Sehr netter Empfang. Mit einer Zuzahlung durften wir auch bereits früher herein (wetter war bei ankunft nicht das beste). Zimmer war ruhig und sauber. Im Hotel gab es auch auf dem 5 Stock Getränkeautomaten, Wasserspender und Waschmaschinen. Betten waren wirklich gut und trotz zwei großer Koffer noch genug Platz sich zu bewegen.

Cons:

Bad ist etwas in die Jahre gekommen aber sauber und vollkommen ausreichend. Etwas ungewohnt war das das ganze Bad erhöht gelegen hat, weswegen die Deckenhöhe etwas niedrig war.

2026-09-15 • via Nuitee
K
kouji • solo_traveller • jp
5
2026-09-14 • via Nuitee
J
jung hsiang • extended_group • tw
8
2026-09-14 • via Nuitee
B
Barbara • solo_traveller • it
8
Ottima posizione
Pros:

Posizione attaccata alla stazione. Bagno e camera accessoriati

Cons:

Tenda oscurante a ridosso del cuscino, poco igienico ed entrava la luce dall'esterno. Mancanza di bottiglia di acqua di cortesia. Moquette sporca

2026-09-14 • via Nuitee
T
TSURUTA • couple • jp
10
2026-09-13 • via Nuitee
P
powen • couple • tw
7
相對便宜又近，但是空間很小
Pros:

1.離上野車站很近，拖行李3分鐘就到，是最大優點，阿美橫町買完可以先回飯店放再繼續行程，不用手提重物或是託物費。
2.櫃檯可以借重量秤，裝好再走8分鐘可以去京成上野搭skyline 去機場

Cons:

2.真的是定位商務旅館，所以空間非常小，心理要有預期，上電梯也是有臺階沒有電梯，但是可以跟櫃檯人員請求協助。

2026-09-13 • via Nuitee
H
Horatiu • family_with_children • ro
9
2026-09-13 • via Nuitee
N
NKC • solo_traveller • sg
8
Good hotel at ueno
Pros:

hotel at good location, 5min walk from ueno station, walkable to many restaurants and sightseeing spots. Also near to Keisei Skyliner, travelling to/from Narita was quick.
Hotel is clean and room has enough space for 2 of us, and open our luggage was easy.
The laundry room is a bonus, and there is ice and water dispenser too.
Another plus point, the ground floor restaurant serves great food! Breakfast was yummy and service was good.

Cons:

None.

2026-09-13 • via Nuitee