Hotel Sunroute Stellar Ueno

Hotels
8.3 (5129 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp
+81 3-5806-1200

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 5129 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
D
Darpan • solo_traveller • us
10
The staff were very nice and accommodating with my luggage and check in
2026-08-29 • via Nuitee
L
Lau • solo_traveller • fr
10
Très bon rapport qualité prix à deux pas de Ueno station
Pros:

Accueil, service, emplacement, équipement sont les atouts de l'hôte.
La literie est très confortable.

2026-08-28 • via Nuitee
H
HIDEKO • couple • jp
8
2026-08-27 • via Nuitee
R
Roderick • solo_traveller • gb
9
Pros:

Very helpful, English speaking staff. Very easy to find from the huge Ueno station, and various attractions nearby. Hotel clean and nicely setup.

Cons:

Room not spacious, but better than most at this price level.

2026-08-27 • via Nuitee
B
Bryan • solo_traveller • us
8
Fast internet. Bigger space.
Pros:

Fastest internet speed of all the hotels I have stayed so far. Wifi was about 550Mbps. On ethernet cable it was between 850Mbps and 950Mbps. Normal lag (~110ms) to US servers. This hotel room is bigger than usual in the same price range. It has enough space to have suitcase fully opened. Thicker toilet papers. Same thickness as USA non-ultra strong ones.

Cons:

Pillow. Room is dated.

2026-08-27 • via Nuitee
I
Ip • couple • hk
10
地點方便，服務貼心
Pros:

地點很方便

Cons:

需要上幾級樓梯才入到正門

2026-08-27 • via Nuitee
S
Savic • extended_group • ch
8
2026-08-26 • via Nuitee
V
Vincenzo • extended_group • it
7
2026-08-26 • via Nuitee
S
Sayuri • solo_traveller • jp
7
2026-08-26 • via Nuitee
K
Kuniyoshi • solo_traveller • jp
10
2026-08-25 • via Nuitee
C
Chia-jung • solo_traveller • tw
9
櫃檯人員很親切，可以加購早餐＇早餐還不錯！
Pros:

地點好

Cons:

進入飯店前的台階，沒有斜坡可以拉行李，很累人！

2026-08-25 • via Nuitee
H
HSINHUI • couple • tw
9
雖離車站約2-3分鐘的路程，但服務人員的接待值得👍
Pros:

服務人員很親切

Cons:

無

2026-08-25 • via Nuitee
Y
YIHSUAN • solo_traveller • tw
10
2026-08-25 • via Nuitee
Y
YIHSUAN • family_with_children • tw
10
2026-08-25 • via Nuitee
E
Elisa • couple • it
8
2026-08-25 • via Nuitee
M
MECoffey • solo_traveller • au
8
Excellent location for this friendly little hotel close to Ueno station.
Pros:

Location with easy access to Ueno station.
Perfect for getting out and about.
Super friendly and helpful staff.
Comfortable room with bigger than usual bathroom.
Will come back.

Cons:

Ramp up the stairs from the street would be good to have.

2026-08-24 • via Nuitee
M
Mami • solo_traveller • jp
8
2026-08-24 • via Nuitee
C
CHING-HUI • couple • tw
9
2026-08-24 • via Nuitee
B
brett • solo_traveller • au
8
Pros:

Great location

Cons:

Can't complain was a good hotel.

2026-08-23 • via Nuitee
A
AgusMS • solo_traveller • es
10
Muy buena elección
Pros:

Estuvimos muy cómodos durante nuestra estancia en el hotel. La cama era cómoda, la ducha funcionaba bien y la habitación tenía todo lo necesario que podíamos necesitar. Además, la atención de los recepcionistas fue muy buena y nos ayudaron a enviar nuestra maleta a nuestro próximo hotel. La habitación tenía un tamaño adecuado, mayor que la media de los hoteles en los que he estado en Japón.

Cons:

No hubo nada malo que destacar aquí, la experiencia fue muy buena y salimos muy contentos del hotel, lo recomendamos!

2026-08-23 • via Nuitee