Hotel Akvaya

Hotels
8.1 (504 reviews)
40 Luben Karavelov Str , Veliko Tŭrnovo , bg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Good value for money
Cons:
Dirty carpets
Need for renovation
Bathroom fittings issues

Categories

Cleanliness
7.06
Multiple mentions of dirty carpets and areas needing cleaning.
Service
9.03
Particularly helpful reception staff throughout the stay.
Location
8.57
Good location, close to all important places, with a private underground parking.
Room Quality
7.52
Rooms are spacious but need renovation; some complaints about carpets and bathroom fittings.
Amenities
8.05
Good amenities like parking and internet, although some conditions need improvement.
Value for Money
8.51
Good value for the price, balancing quality and cost effectively.
Food and Beverage
8.06
Breakfast is adequate and there are good meal options in the restaurant.
Overall Experience
8.03
Overall good experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:45

Property Description

Luxury Accommodation and Entertainment

Hotel Akvaya, nestled in Veliko Tarnovo's administrative centre, offers a serene retreat just a short stroll from Tsarevets Fortress. Indulge in air-conditioned rooms with cable TV, minibar, and panoramic views of the Old Town. Unwind in the fitness studio, sauna, or the games room with billiards and table tennis.

Culinary Delights and Relaxation

Savor traditional dishes and beverages at the on-site restaurant or enjoy national cuisine in the tavern with live music and a summer garden. End your day with a relaxing sauna session or a thrilling game of billiards.

Convenience and Connectivity

Benefit from free underground parking and Wi-Fi throughout the property. Book your stay at Hotel Akvaya for a perfect blend of comfort and entertainment.

Important information:

Payment is made upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for BGN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 504 reviews
Cleanliness: 7.06
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
L
Loredana solo_traveller ro
6
2026-06-20 via Nuitee
M
Mircea solo_traveller ro
5
Pros:

I liked hotel position, comfortable mattress, view, french balcony and underground parking

Cons:

Bathroom old and heavy mold smell. Furniture old, carpet old and with stains, ac with mold smell,

2026-06-15 via Nuitee
B
Bonev solo_traveller bg
8
2026-06-13 via Nuitee
H
Hermann solo_traveller de
7
Cons:

Das Frühstück war etwas wenig.

2026-06-10 via Nuitee
A
Anna solo_traveller ua
9
Pros:

Очень удобное расположение. До центра 5 минут ходьбы.Рядом рынок вообще все ок

Cons:

Очень скользкая ванная

2026-06-04 via Nuitee
P
Patricia solo_traveller fr
10
Pros:

Hotel très bien situé, bon restaurant, personnel très aimable. Bel emplacement au bord de l'eau, calme. Pas de problème pour stationner la voiture

2026-06-02 via Nuitee
A
Ahmedova solo_traveller nl
7
Pros:

Любезен персонал

2026-05-30 via Nuitee
M
michael couple gb
1
Refused to reply to messages, hotel unfit for use. Communication very bad a total rip off. Avoid.
Pros:

Terrible, don’t reply to messages, refuse to take responsibility, don’t stay here unless you want to be ripped off

Cons:

Absolutely nothing, terrible hotel avoid at all costs.

2026-05-26 via Nuitee
V
Veronika extended_group nl
4
Pros:

The staff team was helpful

Cons:

We had ants in our bathroom, and the room had a smoke scent

2026-05-22 via Nuitee
K
ktg1964 couple be
5
Passable
Pros:

La chambre (double) et la salle de bain spacieuses. Il y a un parking souterrain. Au resto une femme très gentille qui fait tout: barman, serveuse et cheffe de cuisine.

Cons:

Loin de la vieille ville. Terrasse mini. Il n’a pas de réfrigérateur. Un vieux pommeau de douche qui ne fonctionne pas correctement. La pièce était très chaude mais le climatiseur/chauffage ne fonctionne pas. Le garage souterrain donnant sur la rue – l'entrée très haut (attention si votre voiture est basse) et pas facile de manœuvrer dans les virages serrés. Si le personnel peut sourire un peu plus, cela ne ferra pas tort à personne.

2026-05-16 via Nuitee
G
gino extended_group it
9
Ottimo relax
Pros:

Tutto

2026-05-15 via Nuitee
G
gino extended_group it
9
Relax
Pros:

Rilassante

2026-05-15 via Nuitee
Вълчо solo_traveller bg
10
2026-05-12 via Nuitee
T
Teodor Petrica solo_traveller ro
8
2026-05-11 via Nuitee
A
ANDREEA family_with_children ro
7
Pros:

Pretul a fost ok.

Cons:

Curatenia in camera, micul dejun foarte saracacios.

2026-05-10 via Nuitee
K
Kris solo_traveller bg
4
2026-05-08 via Nuitee
H
Holostenco couple md
7
totul a fost organizat bine
Pros:

perfect

Cons:

totul e ok

2026-05-07 via Nuitee
G
Gabriel solo_traveller ro
10
Se poate mai bine
Pros:

Locația

Cons:

Curățenia

2026-05-02 via Nuitee
M
Monica couple au
10
2026-04-30 via Nuitee
P
Petka family_with_children bg
10
Супер
Pros:

Удобна локация, просторна стая и баня, супер е

Cons:

Нямаше такова

2026-04-30 via Nuitee