ibis Styles Sarajevo

Hotels
•
ibis Styles
8.6 (2358 reviews)
Džemala Bijedića 169a , Sarajevo , BA
+387 33 483-900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff across reception and spa
Good location — convenient for the airport and well connected to the city centre
Spacious rooms with terraces and welcome amenities (water/fruit, kettle)
Breakfast was enjoyed by several guests
Pool and spa facilities available
Cons:
Saunas were not working during some stays
Pool water often cold and shower water reported lukewarm/cold in evenings
Some rooms need renovation; beds reported as uncomfortable
Breakfast sometimes poorly organized or lacking items (eggs); some drinkware not clean
Rooftop bar/patisserie had food/service issues (missing wine, unprofessional service, lacking Turkish tea)

Categories

Cleanliness
8.4
Generally described as pleasant and generally clean by several guests, though some issues were noted (e.g., not all glasses at breakfast were fully clean).
Service
9.8
Staff repeatedly praised as very friendly and helpful across departments (reception, spa); maintenance responded to room issues. Some isolated service shortcomings at breakfast and the bar were reported, but overall service sentiment is strongly positive.
Location
9.2
Multiple guests noted a good location: reasonable distance to Sarajevo airport and good connections to the city centre. A few mentioned it is not right in the city centre, but overall location is viewed positively.
Room Quality
7.6
Rooms are spacious, well laid-out, with terraces and welcome amenities, but several guests reported uncomfortable beds and signs that some rooms need renovation (worn furniture, scratched TV).
Amenities
7.6
Spa staff were praised, but key amenities disappointed: saunas were out of service during a stay, pool water often reported cold, bar/patisserie had availability/service issues, and at least one room experienced heating problems.
Value for Money
8.6
Not explicitly discussed in reviews; assumed standard quality for this hotel tier.
Food and Beverage
8.6
Mixed feedback: several guests praised the breakfast (some called it very good), while others found the selection limited, noted missing items (eggs) or poor presentation (omelette). Rooftop bar food and drink service received criticism in a few reports.
Overall Experience
9
Many guests described the stay as pleasant with helpful staff and comfortable rooms; shortcomings (sauna/amenity outages, bed comfort, breakfast organization) reduced perfection but overall impressions remain positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Indulge in Comfort and Convenience
Discover the perfect blend of relaxation and luxury at ibis Styles Sarajevo. Unwind in Style at the indoor pool and wellness centre. Enjoy a Culinary Journey with a rich continental breakfast buffet and a variety of local delicacies at the hotel's restaurant. Explore with Ease as the hotel is conveniently located near Sarajevo International Airport and top attractions. Book now for an unforgettable stay at ibis Styles Sarajevo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

8.6
Based on 2358 reviews
Cleanliness: 8.4
Service: 9.8
Location: 9.2
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9
O
OĞUZCAN • couple • tr
10
2026-10-31 • via Nuitee
E
Emina • solo_traveller • ba
9
2026-10-29 • via Nuitee
S
Sedat • family_with_children • lk
6
2026-10-29 • via Nuitee
B
Branimir Mačefat • family_with_children • hr
10
2026-10-29 • via Nuitee
E
Eliyah • family_with_children • pt
7
A Pleasant Stay Overall
Pros:

A pleasant, peaceful and generally clean hotel, located a reasonable distance from Sarajevo Airport. I would particularly recommend it for the last night of a trip. The staff were very friendly and helpful across all the departments we interacted with. The breakfast was nice, and the pool was a little cool but still comfortable enough to swim in.

Cons:

Unfortunately, the saunas were not working during our stay. In the evening, the shower water was lukewarm, almost cold, so we had to wait until the morning to shower comfortably. There isn't much to do in the immediate surroundings, and the hotel is not particularly close to the city centre. I also couldn't find a safe in the room. The food at the rooftop bar could have been a little better.

2026-10-28 • via Nuitee
M
Mina • couple • hr
9
Hotel je sve u svemu dobar. Posebno moramo pohvaliti osoblje na recepciji i u spa centru, koje je bilo vrlo ljubazno i s
Pros:

Soba je velika, prostrana i dobro raspoređena, s terasom, udobnim kaučem i radnim stolom, što je posebno praktično za poslovne goste. U sobi se nalazi i kuhalo za vodu, a pri dolasku su nas dočekali voda i voće, što je bila lijepa pažnja. Sve u svemu, ugodan i funkcionalan smještaj.

Cons:

Krevet je bio vrlo neudoban, što nas je razočaralo jer bi hotel s četiri zvjezdice trebao osigurati kvalitetne i udobne krevete.

Doručak bi bilo potrebno bolje organizirati. Često je nedostajalo pojedinih namirnica, osobito jaja, a neke čaše nisu bile dovoljno čiste. Osoblje je tijekom doručka djelovalo opterećeno i nije uvijek bilo dovoljno susretljivo prema gostima. Preporučujemo da jedna osoba redovito prati ponudu na švedskom stolu i nadopunjuje ono što nedostaje, dok se ostali članovi osoblja brinu o čistoći i pospremanju stolova.

Smatramo da doručak i usluga imaju prostora za poboljšanje, osobito s obzirom na standard hotela s četiri zvjezdice.

2026-10-27 • via Nuitee
B
Bečirevič • couple • si
10
Pros:

Razlicne opcije dejavnosti.

Cons:

Nic nimam za izpostaviti.

2026-10-27 • via Nuitee
V
Vanja • solo_traveller • au
10
Pros:

Lokacija je dobra. Osoblje hotela je vrlo ljubazno. Soba je vrlo prostrana a dorucak je kvalitetan i raznovrstan.

2026-10-27 • via Nuitee
B
Bojan • couple • it
6
2026-10-22 • via Nuitee
M
Mehmed • couple • rs
10
2026-10-21 • via Nuitee
S
süleyman emre • couple • tr
7
Pros:

Konum

Cons:

Oda çok soğuktu
Isıtma çalışmıyordu

2026-10-19 • via Nuitee
F
faruk saleh • family_with_children • gb
10
Pros:

Very beautiful hotel not far from airport

2026-10-18 • via Nuitee
K
Kağan • family_with_children • tr
9
Pros:

We have a problem with window, they didn't have the maintenance stuff at that time but they changed room to solve our problem.

Cons:

They didn't have real, orijinal Turkish tea at patisserie . It's something easy and Bosnia Herzegovina had a lot of Turkish tourist every time of the year.

2026-10-18 • via Nuitee
A
Admir • solo_traveller • ba
8
2026-10-16 • via Nuitee
S
Sabina • couple • us
10
2026-10-16 • via Nuitee
A
Azer • couple • ba
9
2026-10-15 • via Nuitee
C
Christian • couple • at
8
Pros:

Schönes Hotel. Lage auch nicht so schlecht!

Cons:

Leider kann man nicht in der Wunderschönen Bar ein Glas Wein Trinken es gibt leider keinen! Pool ist nicht schlecht aber Wasser ziemlich Kalt! Der Kellner in der Wunderschönen Bar ist leider auch ziemlich unprofessionell haben einen Gutschein für ein Willkommens Getränk bekommen haben wir leider nicht einlösen können weil er die Rechnung nicht umschreiben konnte!!! Schade für so ein Hotel

2026-10-15 • via Nuitee
J
Jan • solo_traveller • sk
6
2026-10-15 • via Nuitee
S
Selma • couple • de
6
Sehr zentral gelegen und gute Verbindung zum Zentrum.
Pros:

Sehr gut gelegen und Stadtzentrum gut erreichbar.

Cons:

Das Hotel ist insgesamt etwas in die Jahre gekommen. Die Zimmer sind zwar großzügig geschnitten, benötigen jedoch dringend eine Renovierung. Auch die Möbel wirken bereits älter, und der Fernseher in unserem Zimmer war zerkratzt.

Das Frühstück war leider ebenfalls enttäuschend. Die Auswahl war eher begrenzt und nichts Besonderes. Besonders das Omelett war nicht appetitlich angerichtet: Es stand Wasser darauf, das offenbar verdampfte, sodass die Eier regelrecht darin schwammen.

Insgesamt besteht sowohl bei der Ausstattung der Zimmer als auch beim Frühstück deutlicher Verbesserungsbedarf.

2026-10-13 • via Nuitee
J
Jannick • solo_traveller • dk
10
2026-10-12 • via Nuitee