Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location / waterfront views
Friendly and welcoming staff (manager often praised)
Clean, spacious modern rooms
Good restaurants on site
Pet friendly
Convenient to tram and harbour
Cons:
Hidden / unexpected charges for breakfast and lounge (booking.com confusion)
Noisy ventilation/AC in some rooms
Inconsistent service; some staff rude or unhelpful
Perceived poor value / overpriced
Birthday package / prepaid amenities not delivered
Small pool
Costly parking

Categories

Cleanliness
9.1
Multiple reviews note clean, spacious rooms and quiet rooms; no major cleanliness complaints.
Service
8.5
Mixed feedback: several comments praising friendly, attentive staff and a praised manager, but some reports of rude/aggressive staff and failures to resolve issues (e.g., birthday package).
Location
9.8
Consistently praised: excellent central location, waterfront views, close to tram/harbour — frequent positive mentions.
Room Quality
8.2
Generally good rooms (spacious, modern) but some issues reported: noisy ventilation/AC in some rooms and a top-floor suite that felt underwhelming for the price.
Amenities
7.4
Amenities broadly positive (modern facilities, lounge, pool) but limited by a small pool and confusion/limits around lounge access for additional guests.
Value for Money
6.8
Multiple complaints about unexpected extra charges (breakfast and lounge fees, parking), and perceptions of being overpriced — notable negative sentiment.
Food and Beverage
7.6
Breakfast and F&B receive mixed mentions: some guests praised good breakfast and food quality, while others reported booking/charge disputes and extra costs.
Overall Experience
8.2
Overall mostly positive experiences with strong location and friendly staff for many guests, offset by some service failures and extra-charge issues for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Waterfront Location

Breathtaking Views and Dining Options
The guest rooms at InterContinental San Diego offer stunning San Diego Bay views through floor-to-ceiling windows. Indulge in a culinary journey at Vistal, the hotel's signature restaurant, with a menu inspired by various regions. Enjoy craft cocktails, local beers, and a curated wine selection at Vistal or unwind at the 4th floor rooftop bar.

Wellness and Recreation
Stay active during your stay at the expansive health and wellness center with personalized amenities and outdoor yoga terrace. The hotel's proximity to the San Diego Bay allows for scenic workouts and relaxation.

Book now to experience luxury and comfort at InterContinental San Diego.

Important information:

When traveling with pets, please note that an extra charge of USD 150 per pet, per stay applies.

Breakfast included rates are limited to $60 per room.

Amenity fee includes:
Daily $23 Food and Beverage credit.
2 Free bottles of water daily in guestroom
Access Pressreader Digital Publications
Discounts for Garibaldi (10%) and Vistal restaurants (15% for Dinner only)
Protector Brewery (10%)
20% off daily and bundled packages at Elevate Pilates Training
Fitness and Pool Facility Access
Coffee and Tea in room
In-Room Safe
Business Center/Computer access
Fitness/Yoga Classes
Free local CallsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Video

Guest Reviews

8.2
Based on 501 reviews
Cleanliness: 9.1
Service: 8.5
Location: 9.8
Room Quality: 8.2
Amenities: 7.4
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 8.2
G
Georg • extended_group • de
9
2026-10-31 • via Nuitee
F
Frederic • solo_traveller • ru
3
Cons:

the noise from airport is terrible.
When I switch off the AC, the noise of the ventilation in the room was much too much.

2026-10-26 • via Nuitee
J
juan • extended_group • cl
9
trabajo
Pros:

buena ubicación personal atento

Cons:

nunca pudieron arreglar la caja de seguridad

2026-10-22 • via Nuitee
G
Guozhen • couple • us
10
2026-10-21 • via Nuitee
M
Mervat • extended_group • sa
10
Love it
Pros:

Location staff everything

Cons:

Nothing

2026-10-17 • via Nuitee
A
Adriane • couple • us
10
2026-10-14 • via Nuitee
R
roland • extended_group • gb
6
Beware of the hidden extras
Pros:

Location was excellent close to the tram line and harbour.

Cons:

Booking.com don’t cover the cost of breakfast despite booking for four people and including breakfast as an extra cost through booking.com I was told by the hotel staff that booking.com only cover 2 of the 4 people booked into the room and up to $30 per person$60 max. I had paid extra for lounge access as well but was told that was only for 2 of the 4 my daughters would be charged $100/day per person. So a family of fours one and only breakfast cost a staggering $280, I was offered $60 off the total. Despite paying more for the booking I decided to eat out for the remaining 3 days.

2026-09-19 • via Nuitee
D
DANIEL • couple • mx
7
Cons:

El personal fue bastante agresivo en su trato falto de respeto y cero atención al cliente
El único con atención excelente fue el gerente Noha pero el resto del personal debería tener más educación y trato al cliente

2026-09-02 • via Nuitee
M
Mikhail • family_with_children • ru
10
2026-08-30 • via Nuitee
B
Bryan • couple • us
10
2026-08-25 • via Nuitee
S
Sarah • couple • it
5
2026-08-24 • via Nuitee
J
Jay O. • solo_traveller • us
8
2026-08-24 • via Nuitee
H
HILDA MARIA • solo_traveller • co
10
Pros:

Amabilidad del personal e instalaciones .

2026-08-22 • via Nuitee
J
Jens • family_with_children • de
8
2026-08-10 • via Nuitee
S
Sergio • couple • us
10
At the top of my list. Outanding hotel, we will be coming back!
Pros:

Modern, location, great restaurants

Cons:

Small pool, still very nice, in a big open space

2026-08-08 • via Nuitee
J
Jennifer • couple • us
7
Brief stay but pet friendly
Pros:

Location

Cons:

Over priced

2026-08-07 • via Nuitee
R
Rodolfo • couple • mx
10
2026-08-03 • via Nuitee
M
MORDECHAY • family_with_children • pt
10
מעולה
Pros:

מיקום מעולה, ארוחת בוקר טובה ותמורה מעולה למחיר

Cons:

כלום

2026-07-25 • via Nuitee
R
Ricardo • family_with_children • us
10
Pros:

The location was perfect with a great water view.

Cons:

Nothing

2026-07-20 • via Nuitee
D
Dream45116633037 • Couples
4
Not up to standards
Pros:

We booked the top-floor corner suite for three nights and spent approximately $3,000, plus an additional $150 for the birthday package as a surprise for my fiancée.

When we arrived, none of the birthday amenities that were purchased—balloons, decorations, chocolates, or anything else—were in the room. The surprise was the main reason I purchased the package.

I called the front desk immediately. I was simply told the concierge was responsible and had already gone home. There was no apology, no effort to resolve it that evening, and no attempt to make things right beyond agreeing to cancel and refund the package.

While the room itself was acceptable, it did not feel exceptional for the price paid. Combined with the complete failure to deliver a prepaid birthday package and the lack of customer service, this was a disappointing experience. Unfortunately, I would not choose this hotel again or recommend it

2026-07-17 • via Tripadvisor