InterContinental San Diego by IHG

The view

I stayed here prior to my Disney cruise. I booked here because the location closer to port. The front desk was friendly and nice. The Harbor view room shows "partial" view of the harbor and I wasn’t even able to see the cruise from my room which is a disappointment. The room smells Clorox or like a model kind of smell when I walked in. The bedsheet and towel were cleaned. However, the shower pressure was very low and water either too hot or too cold. To me, this intercontinental does not meet its standard and require attention on maintenance.

the location is pefect, the food at tbe bar was great and the facility was great

Fabulous views, great bar. Room was clean, comfortable.

Great Location however the hotel is letting itself down.

I stay here a fair bit and each time recently there have been small annoyances in the room.
Over my last 4 stays, Air Conditioning not working, Shower leaver to turn on loose resulting in very hot water, Hair dryer defective, low water pressure.

The hotel in general is very nice however I feel maintenance is being overlooked and checks are not being made correctly either due to lack of care and schedule or maintenance staff / house keeping aren’t checking and reporting.

Great hotel, very clean and comfortable. Would recommend.

Die Lage.

Our stay was amazing. From start to finish you can tell the staff put their heart and soul into their jobs. The view was amazing, the food was very pricey but tasted good. Shoutout to the Manager Noah who was able to fix our small issue with a smile on his face. P.S—- I have never seen a hotel with such handsome/pretty people at the front desk. It was very welcoming and semi intimidating literally every person was easy to look at with great smiles! We hope to be back soon.

We had a very smooth stay here with consistent coordination and service detail across teams. Ambassador recognition was handled clearly, and check-in felt organized and efficient. That same alignment carried into the lounge and Vistal, where staff moved seamlessly across roles and maintained a steady level of service.

The Grand Suite was thoughtfully laid out, with strong natural light and a clear sense of function. Housekeeping kept everything in order, with the suite consistently refreshed and small, detailed touches from Angie adding a personal feel.

The rooftop pool and deck added a resort-like element. The water was clean and warm, the space well organized, and the waterfront views made it easy to spend time there, even though it could get busy.

Dining at Vistal and Garibaldi offered a nice balance. Vistal felt more energetic and attentive, while Garibaldi provided a quieter, more measured setting. Justin and Julie helped shape both experiences.

The “Incredible Occasion” package was completed while we were out and matched what was booked, which reflected a good level of coordination and initiative.

The location at Santa Fe Depot made it easy to access both the waterfront and nearby transit. Overall, a smooth and well-run stay that came together consistently across the board.

We had a wonderful stay last week at the InterContinental San Diego and were so impressed from start to finish. The hotel itself is absolutely beautiful — modern, elegant, and very well maintained, with a great atmosphere throughout. The location is also hard to beat. It is, in my opinion, one of the best locations in San Diego, right on the waterfront and so convenient to everything. It made it easy for us to enjoy the city and really added to the overall experience.

From the moment we arrived, the service truly stood out. Arianna, who checked us in, was simply amazing. She was so attentive, warm, and incredibly friendly to my 7-year-old son. She gave him so much genuine attention, and when we mentioned that we had just visited Legoland, she went to the back and brought out some Lego candies for him. That absolutely made his day and was such a thoughtful gesture that we will not forget.

The outstanding service continued throughout our stay. Everyone we encountered was fantastic! From the room attendants we met in the hallways to the restaurant staff. What impressed us most was how gracious and helpful the restaurant team remained even during a very busy Sunday morning breakfast service. Even with so many guests waiting for tables, they were still doing all they could to help everyone with kindness, patience, and professionalism.

This hotel offers not just a beautiful place to stay, but true hospitality. We left feeling genuinely cared for and would absolutely stay here again.

Bright

How everything was clean and with friendly staff

Great hotel, very clean and comfortable. Would recommend.

Always love staying here. Great location and great restaurants nearby. The views from the room are amazing. Staff is always so friendly and welcoming. Will be back for a longer visit soon

This was our second year in a row staying at the Intercontinental for Valentine's Day weekend. It is part of AmEx Platinum's Hotel Collection. NOTE: if you are booking with your AmEx Platinum, request and check your final bill at end of stay. They did not apply all of my benefits or credits, and I had to fight for them. The hotel did not honor all of the AmEx perks listed on the sheet they gave me upon check-in.

The hotel is clean, staff is top notch, and we haven't had a bad or even just satisfactory meal here yet. The AmEx issue aside, we really enjoy this hotel.

We were able to check-in early. We dined at Garibaldi, their Med-fusion restaurant. Shout out to Monica, the manager, who has the pulse of the establishment, guests, and really, like really, understands the industry. The dinner was delicious! I've posted a separate review for the restaurant.

Friday afternoon and Saturday night, we had drinks at Vistal. Sunday morning, we did brunch there. 'Fall Old Fashioned'--15/10. Breakfast buffet--8/10.

Saturday afternoon we hot the pool, and even though it was heated, the outside air was too chilly and windy. I was so sad to see that there is no hot tub at the Intercontinental :(

I had an outstanding stay at the InterContinental San Diego. Upon arrival, I was delighted to receive an upgrade to a spacious suite — a wonderful surprise that set the tone for the entire visit. The suite was modern, beautifully designed, and exceptionally comfortable, with thoughtful details throughout.

The highlight was definitely the view. Floor‑to‑ceiling windows offered a stunning panorama of the bay, especially at sunrise and sunset.

Breakfast was another standout. The selection was huge, fresh, and varied, with something for every taste. From hot dishes to pastries and fruit, everything was high quality and well presented.

Overall, the combination of excellent service, modern rooms, a fantastic suite upgrade, and an impressive breakfast made this stay truly memorable. I would happily return on my next trip to San Diego.

This is our 2nd time staying here. Both times were excellent. Hotel is beautiful and very convenient to the pier where we disembarked our cruise. Staff was great and explained all the benefits of being an Ambassador Club member. Room was clean and stylish and comfortable. Ordered in-room dining and the food arrived about 20 minutes after the call - hot and delicious. I would definitely stay here again.