Tru by Hilton Amarillo West

Hotels
•
Tru by Hilton
9 (759 reviews)
2202 S. Soncy Road , Amarillo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Comfortable beds
Convenient location
Cons:
Noise from air conditioning
Breakfast timing issues

Categories

Cleanliness
9.33
Rooms were described as clean and pleasant, contributing to a positive perception.
Service
9.3
Staff were frequently noted as friendly and helpful, enhancing the overall experience.
Location
8.84
Generally convenient and accessible, though some reviews noted it was further away than desired.
Room Quality
8.79
Rooms described as comfortable and spacious, though some issues with air conditioning noise were mentioned.
Amenities
8.82
Good amenities such as a pool table, coffee availability, and quality breakfast options were highlighted.
Value for Money
9.28
Guests felt they received good value for the price, especially with positive feedback on breakfast and comfort.
Food and Beverage
8.33
Breakfast was generally praised but some wished it had started earlier.
Overall Experience
9.3
Overall positive experiences with minor complaints that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:03

Property Description

Modern Accommodation with Fitness Center:
Experience a comfortable stay at Tru by Hilton Amarillo West, offering air-conditioned rooms with free WiFi and a fitness center for your convenience.

Cozy Rooms with Amenities:
Relax in our rooms featuring a seating area, flat-screen TV, and complimentary bed linen and towels, ensuring a pleasant and enjoyable stay.

Convenient Location and Helpful Staff:
Located just 10 km from Austin Park and with easy access to the airport, our non-smoking property also boasts a friendly reception team ready to assist you during your visit.

Book your stay at Tru by Hilton Amarillo West for a seamless and enjoyable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 759 reviews
Cleanliness: 9.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
D
Donna • couple • us
9
Pros:

Very nice room and bathroom, comfortable bed and pillows

2026-06-20 • via Nuitee
J
Jessica • family_with_children • us
8
Pros:

Cleanliness of the hotel

Cons:

Staff could have been friendlier. No good morning no how was the stay. Can I help you anything very minimal conversation or interaction.

2026-06-17 • via Nuitee
J
Joe • family_with_children • us
6
It was fine. Did not feel worth it for the price compared to other stays I’ve had for cheaper.
Pros:

Convenient location. Easy to find with plenty of parking.

Cons:

Tv in our room had terrible picture quality due to the backlights dying out. Blinds for the windows are hard to open or close.

2026-06-15 • via Nuitee
B
Brad • couple • us
10
2026-06-12 • via Nuitee
P
Paul • couple • us
10
Cannot recall the name, but the woman who was at the counter was very helpful. I needed water for my watering can for th
Pros:

Easy access, I like the hard flooring.

Cons:

Nothing really

2026-06-08 • via Nuitee
J
James • solo_traveller • us
10
Pros:

The staff, ground floor layout, breakfast was unique, and LAVAZZA!
Pet friendly and the guests conversed!

Cons:

Nothing!

2026-06-07 • via Nuitee
M
Mariah • solo_traveller • us
9
2026-06-03 • via Nuitee
S
selina • extended_group • us
10
I would go there and stay again
Pros:

Friendly staff
Great location
Breakfast was Good

Cons:

Crying baby down the hall kept me up for awhile

2026-06-01 • via Nuitee
R
Relax66352115147 • Business
10
NOT YOUR NORMAL HOTEL EXPERIENCE
Pros:

From the moment we arrived, we were welcomed by amazing smiles at the front desk! We have been incredibly impressed by the work staff’s attentiveness and dedication to keeping the facility clean! Lacey is a terrific manager, and we have felt at home during our stay here!

2026-05-29 • via Tripadvisor
L
L1165TFstephaniew • Family • College Station, Texas
10
This is how the hospitality industry should work!
Pros:

Location good. Rooms were clean and minimalistic in look no carpet. Felt like my cats were welcome. That is not always the case. Beds were on the firm side and blankets were thin.
There was someone above us with their TV really loud about 3am. The nice girl at the desk did everything she could to get them to turn it down for an hour- went up there, called cell, called room. So we didn’t get much sleep. Talked to Blake the next morning. He was wonderful, made everything right. We will be staying in this chain again.

2026-05-29 • via Tripadvisor
W
Watson • family_with_children • us
9
2026-05-29 • via Nuitee
S
Sherry • couple • us
8
Provided clean and comfortable lodging
Pros:

Price and breakfast

Cons:

Showers only

2026-05-28 • via Nuitee
5
55caitf • Friends getaway
10
Happy to Visit Again and Again
Pros:

Staff are always kind and helpful! Rooms are comfortable. The lobby is spacious, has lots of seating options, and a pool table!

2026-05-27 • via Tripadvisor
B
Ben • family_with_children • us
6
2026-05-27 • via Nuitee
T
Travis • couple • us
10
2026-05-23 • via Nuitee
K
Kassydie • solo_traveller • us
10
2026-05-22 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-05-11 • via Nuitee
D
Dee • couple • us
1
Great amenities, but not worth the risk of ending up in the emergency room from a brown recluse bite.
Pros:

Love the shampoo and conditioner and body wash they provide for you. The bed was very comfortable.

Cons:

I did not like finding a clump of black curly hair sitting on the drain and without having glasses on, was stepped on and thought I touched an animal. I also did not like finding a brown recluse in the room while traveling with service animals.

2026-05-10 • via Nuitee
E
Edward • couple • us
10
2026-05-10 • via Nuitee
L
Linda • couple • us
9
We found this stay very nice for our trip. We plan to stay on our return trip home!
Pros:

Good assorted items for breakfast!

Cons:

Enjoyed the fresh made yogurt! Breakfast was presented with attendant who kept all Clean!!

2026-05-09 • via Nuitee