Hilton Rochester Mayo Clinic Area

Hotels
•
Hilton Hotels & Resorts
9.4 (359 reviews)
10 East Center Street , Rochester , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Clean accommodations
Cons:
Additional charges
Limited dining options

Categories

Cleanliness
9.14
There was a mention of a dirty refrigerator.
Service
9.14
Mixed sentiments with a kind check-in staff but issues during checkout.
Location
10
Great location for Mayo Clinic, convenient access.
Room Quality
10
Overall good accommodations are mentioned.
Amenities
9.14
Dining options are limited, with closing time restrictions.
Value for Money
9.14
Reviews indicate it is pretty pricey.
Food and Beverage
8.64
Limited dining options, no room service after hours.
Overall Experience
10
General positive experience but with noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:01

Property Description

Luxurious Amenities
The Hilton Rochester Mayo Clinic Area offers a range of luxurious amenities including a fitness centre, indoor pool, sauna, and hot tub. Guests can also enjoy the convenience of room service and a business centre during their stay.

Comfortable Accommodations
Each air-conditioned room at this 4-star hotel is equipped with a private bathroom, TV with cable channels, and a safety deposit box. The hotel ensures a cozy stay with complimentary bed linen and towels provided in all rooms.

Convenient Location
Located in Rochester, the Hilton is in close proximity to popular attractions such as the Plummer Building and Mayo Civic Center. With the Rochester International Airport just 13 km away, guests can easily access the hotel for a seamless travel experience.

Book your stay at Hilton Rochester Mayo Clinic Area for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RST

Location

Guest Reviews

9.4
Based on 359 reviews
Cleanliness: 9.14
Service: 9.14
Location: 10
Room Quality: 10
Amenities: 9.14
Value for Money: 9.14
Food and Beverage: 8.64
Overall Experience: 10
M
Marcio • couple • br
10
Hotel excelente, um pouco caro
Pros:

Conforto, spa e café da manhã sensacional

Cons:

Nada

2026-09-07 • via Nuitee
E
Emadalldin • couple • ca
8
Pros:

Transport well organised and good service

Cons:

Cleanness was bad. I stayed here many times but this time bathroom was full of hair and I found even a patient hand bond in the room which is not acceptable at all. When I informed the front desk they behaved like why you even tell us. And I was shocked

2026-08-27 • via Nuitee
M
Melissa • solo_traveller • us
6
2026-08-08 • via Nuitee
V
Valerie • couple • us
7
Great view from the upper floors but overpriced.
Pros:

Very nice, clean downtown hotel with skyway access to the Mayo Clinic. Our room had a great view. Great bar and steakhouse attached. Valet staff was great!

Cons:

The front desk staff seemed rushed and weren’t welcoming. The bed was uncomfortable and the shower was within a deep bathtub.

2026-08-07 • via Nuitee
K
Kristin • solo_traveller • us
10
2026-08-05 • via Nuitee
A
Alexis • couple • us
5
2026-07-16 • via Nuitee
R
rmartin1995 • Solo travel • Springfield, Missouri
4
Incredibly rude and unprofessional!
Pros:

I am so disappointed with this hotel! I stayed here with my husband in March and everything was great. I returned in June for a two night stay and it was horrible! I am a Hilton Diamond member. At check-in I was told that there were no upgrades and I wasn’t offered access to the Concierge Lounge or breakfast. I asked about the lounge etc and was told that I didn’t qualify for those amenities. I called Hilton Honors and had them check with the hotel. They were told the same thing and the lady at the desk was extremely rude to them as well as me. I got to my room to discover that the A/C would not cool the room below 73 degrees and went up to 75 degrees during the day.. I was worn out after multiple dr visits the next day but finally asked for someone to fix the issue. After two visits the repairman stated that he couldn’t fix it. The front desk then offered me a different room (an upgrade none the less). It was 9 pm by now and I didn’t feel like packing my things to move. I’m very disappointed. After over 20 years as a Diamond member who has travelled all over the world, I have never been treated so badly.

2026-06-22 • via Tripadvisor
N
nicolo • solo_traveller • it
8
2026-06-22 • via Nuitee
B
Boyce • solo_traveller • us
10
2026-06-21 • via Nuitee
E
Elena • solo_traveller • ru
8
Вполне нормальный отель.
Pros:

Отель большой, чистый, удобно расположен. Есть крытый переход в здания Mayo клиники и торговую галерею с кучей ресторанчиков.
Вкусные завтраки в Benedict’s на втором этаже (работают с 6 утра)
Самое главное впечатление от поездки- удивительно хороший опыт в спа. Jenn сделала по-настоящему профессиональный массаж, что очень редко случается в спа при отелях.

Cons:

Завтраки в основном ресторане на первом этаже. Маленький выбор горячего.

2026-06-18 • via Nuitee
L
LORI • solo_traveller • us
10
Pros:

Service is consistently excellent!

Cons:

N/A

2026-06-08 • via Nuitee
W
Wendy • extended_group • us
8
2026-05-29 • via Nuitee
A
ahmed • solo_traveller • sa
4
2026-05-17 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Vallet team was especially friendly all weekend long.

2026-05-11 • via Nuitee
L
Liselotte • family_with_children • us
6
2026-04-23 • via Nuitee
L
liztU1968JX • Family
4
Find another hotel
Pros:

When going to Rochester for the Mayo Clinic the last thing we expected was to go to our room and find it dirty( hair all over the bathroom floor and dirty shower). After traveling all day and wanting to settle in before going to Mayo for 2 days the last thing we wanted was to have to change rooms. But that’s what happened, we’ve stayed at this hotel for years and have decided after this experience we are not only done with this hotel but the Hilton brand. We have been loyalty members for a long time and feel that the Hilton hotels are not been kept up and the staff seems complacent. This opinion is based off this Rochester experience and the MSP location too.

2026-04-18 • via Tripadvisor
R
Robert • couple • us
8
2026-04-16 • via Nuitee
J
Jean • couple • us
9
2026-04-10 • via Nuitee
W
William746 • Business • Columbia, Maryland
4
Another Property Fails To Recognize Diamond Status
Pros:

It has been over two years since a Hilton property has agreed to provide me with a 4 pm checkout based upon my Diamond status. In addition, while this property has an Executive Lounge, breakfast is not offered in the Lounge and there was no offer for breakfast or a breakfast discount in the restaurant.

2026-04-09 • via Tripadvisor
R
Rosemary • couple • us
8
We had a great time!
Pros:

The valet service and the Pittsburgh Blue!

Cons:

It was pretty expensive… but worth it for the skyway!

2026-03-18 • via Nuitee