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Facilities
Property facilities
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Full-service spa
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Meeting rooms
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Smoke-free property
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Wheelchair accessible parking
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Playground on site
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Free self parking
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Computer station
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Reception hall
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Wheelchair-accessible van parking
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Meeting rooms
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Full-service spa
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Fitness facilities
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Sauna
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Concierge service
Review Highlights
Categories
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Property Description
Luxurious Spa Experience
Indulge in a full-service spa, outdoor pool, sauna, and fitness center for the ultimate relaxation.
Delicious Dining Options
Savor a meal at the on-site restaurant or grab some snacks at the cafe, and don't miss out on daily buffet breakfasts.
Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, a business center, and a roundtrip airport shuttle for a fee.
For a rejuvenating getaway, book your stay at KSL Hot Spring Resort today!
- Contactless check-in and contactless check-out are available.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Location
Guest Reviews
Intrigued by the name of this hotel, we decided to embark on a spontaneous adventure and spend a night here to experience everything it has to offer.
I will go here every month. Its a highly recommended hotel in JB!
Stayed here a few times and quality is consistent.
Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.
very good experience
Many item are spoilt fridge, safebox, weak wifi.
This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience.
My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us.
I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!
Seamless check in and out.
Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.
The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!
The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv
No comment
Room phone broken, cafe only open for breakfast (no near by dining available), 1 elevator closed off, 1 didn't work properly.
Beds were comfortable, pillows great.
Well my wife tested the water she said it was cold, so i also didn't try it was around 6 pm. Its hotspring and water not hot??????? Only 1 I was disappointed. The rest of the facilities, staffs & cleanliness were good.
Very clean area, though it’s not near to shopping mall.
Pretty ok for a night.
The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels
Place a little run down on the outside but when you are inside it’s quite different. Clean but linens a little old. Due for a change. Breakfast was simple and quite good. Location is quite ok if you have a car.
Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight.
Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.
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