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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Sauna
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Dry cleaning
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Skiing
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Breakfast in the room
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Massage services
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Games room
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Spa/wellness center
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Table tennis
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Ski storage
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Bowling
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Babysitting/child services
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Billiards
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Solarium
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Hammam
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Snack bar
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Lockers
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Indoor play area
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Public Bath
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Higher level toilet
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Ski school
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Ski pass vendor
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Coffee Shop on site
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Spa and Wellness Facilities
Hotel Guillem offers an extensive spa with a hot tub, sauna, and swimming pool, providing guests with the perfect place to unwind and relax after a day of skiing at Grandvalira.
Convenient Location
Located just a 5-minute walk from the Grandvalira ski lifts, Hotel Guillem is the ideal choice for ski enthusiasts looking for a comfortable and convenient accommodation option in the heart of Andorra.
Modern Rooms with Private Balconies
Each room at Hotel Guillem features modern amenities such as free Wi-Fi, satellite TV, and a private balcony, offering guests a cozy and comfortable retreat during their stay in the charming village of Encamp.
Experience the ultimate blend of relaxation and convenience at Hotel Guillem. Book your stay now for an unforgettable ski holiday in Andorra.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 10 years old stay for € 10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 15.68 per day.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Hem tingut un petit problema mèdic que ens ha obliga't a fer la sortida una mica més tard i no ens han posat cap problema. Ens han atés molt bé a recepció i ens ho han posa't molt fàcil.
Potser coixins de diferents mides/textura a l'armari seria d'agrair, però molt bé el llit!!!
Very pleasant hotel, the room was clean, amazing staff. The breakfast was very good. Our second time here and for sure not the last
In summer it will be amazing to have air-conditioning
Es hat uns wirklich super gefallen, wir würden jederzeit wieder das gleiche Hotel buchen.
Der Preis war super.
Das wäre nur nach Nadel im Heuhaufen suchen.
La piscine, spa hammam sauna le jardin et le petit déjeuner sont excellents !
Pas de clim, un simple ventilateur, nous étions côté soleil toute l'après midi alors que le dimanche soir l'hôtel était vide, j'aurais apprécié quand j'ai dit a la réceptionniste quil faisait trop chaud dans les chambres qu'elle me propose un autre ventilateur ou me change pour une chambre plus fraîche. En plus du match de la finale de la coupe du monde retransmis au bar a côté avec la joie de la victoire partout dans la ville jusqua tard dans la nuit, les poubellessont levées a 6h et pas la peine de se rendormir, le type qui nettoie la voirie passe juste après avec son camion......chaleur oblige nous avions les fenêtres ouvertes, c'est tous les matins et infernal ! Le wifi est plus lent qu'un escargot voir inexistant ...ça ne mérite pas 4 étoiles.
L'accueil très aimable avec les explications nécessaires en français.
L'espace piscine, sauna hammam très agréable avec le prêt des serviettes.
Quand nous sommes arrivés il y avait des guêpes mortes dans la salle de bain. Je me suis rendue compte plus tard qu'il y avait un nid dans le cadre de la fenêtre de salle de bain car nous avons eu des guêpes vivantes dans la soirée.
Le tarif du parking est un peu élevé.
Piscine, extérieur de piscine, jacuzzi,
Personnel très gentil et aimable
El desayuno bien
Calor en la habitación
Super personnels
Un spa hs
Un wc contre le mur complètement mal placé alors qu’il y a un bidet qui ne sert à rien.
Pas de Clim
Te sientes como en casa muy contenta
Mucha calor en la habitacion
Molt ben situat i còmode per carregar el cotxe elèctric. Que les habitacions comptin amb bidet és molt interessant per les persones que pareixen malalties inflamatòries intestinals.
Tot i ser un hotel vell està molt net.
L’spa és molt limitat, amb un fort olor a clor i quan hi ha nens petits no respecten el silenci que mereix un lloc així.
Nuestra estancia ha sido fantástica. Queremos agradecer especialmente a Bea, que nos ha tratado de maravilla desde el primer momento, siempre amable y atenta.
La piscina ha sido, sin duda, de lo mejor del hotel: un lugar perfecto para relajarse y disfrutar de la tranquilidad. El entorno es espectacular y la ubicación muy buena, con tiendas y sitios para picotear muy cerca. Para ir al centro hace falta coche, pero está a muy pocos minutos, así que no supone ningún problema.
Nos vamos con muy buen recuerdo y, sin duda, volveremos para terminar la búsqueda de los Tamarros. ¡Gracias por todo y hasta la próxima!
Nada
Piscina, Atención de los empleados
La habitación no dispone de aire acondicionado, estos días la temperatura ha sido alta, por encima de los 33 grados
Tratándose de un hotel de 4**** creo que debería disponer de aire acondicionado en las habitaciones, en la habitación había un pequeño ventilador portátil
Piscina
Faltaba aire acondicionado habitacion
Excelente
Nada que describir
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