The Westin Resort & Spa Ubud, Bali

Hotels
•
Westin
Jalan Lod Tunduh, Br. Kengetan, Desa Singakerta , Ubud , ID

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Attentive staff
Cons:
Limited dining options
Some cleanliness issues

Categories

Cleanliness
8.41
Some concerns about dim lighting and toilet clogging.
Service
9.38
Staff were exceptional, attentive and friendly.
Location
8.92
Great location near nature but a bit far from town.
Room Quality
8.87
Rooms are clean and comfortable.
Amenities
8.9
Good options for activities, though gym could be larger.
Value for Money
8.86
Overall good value considering the facilities and service.
Food and Beverage
7.91
Food options could improve; some meals were not up to standard.
Overall Experience
9.18
Overall a wonderful experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:34

Property Description

Luxurious Accommodation & Dining
The Westin Resort & Spa Ubud, Bali offers elegant rooms and suites, along with two exceptional restaurants serving a breakfast buffet at Tabia and freshly-cooked ingredients at Tall Trees. The lobby bar is perfect for enjoying light foods and drinks.

Relaxation & Recreation
Unwind at the outdoor swimming pool, rejuvenate at the spa, or stay active at the 24-hour fitness centre. Guests can also explore the area through cycling with bike hire available on-site. A kids play area is provided for the little ones.

Convenient Amenities & Services
With free WiFi, free private parking, and airport transfers, convenience is key at this resort. The 24-hour front desk and room service ensure a seamless stay for all guests.

Book now at The Westin Resort & Spa Ubud, Bali for an unforgettable experience in Ubud!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
J
JONATHAN • couple • za
9
Great spa, fanstastic food, professional and friendly staff
Pros:

International standards, views into the forest are stunningly

Cons:

Nothing

2026-10-29 • via Nuitee
L
Live Life Now • family_with_children • bn
10
Five STAR Service providing the perfect place to relax.
Pros:

Wow, this place really exceeded our expectations. The hotel is stunning and you feel special from the moment you arrive. The staff in every area of the hotel were welcoming, friendly, kind and gave a personal service. The pool is beautiful and over looks the lush jungle, a perfect place to sip an afternoon cocktail during happy hour. The staff at the pool bar and the lobby bar really get to know you and have a genuine interest but also they love to share information about themselves and their beautiful country. The food was incredible, breakfast catered for every taste, Tall Trees was a lovely place for evening dinner with incredible service and the food, delicious. You absolutely need to visit Heavenly Spa, we had a couples massage which was amazing, one of the best massages we have had in a very long time. Walking outside the hotel is interesting, the road is very busy and not much pavements but to be honest its easy to get a driver or you can use the hotel shuttle bus into Ubud which you can book at the front desk. We will return to this place. Thank you all for making our stay perfect.

Cons:

To be honest I cant think of anything that could have been better

2026-10-28 • via Nuitee
C
Claude • couple • fr
10
Excellent séjour dans cet établissement
Pros:

Tout, le personnel est trop gentil.

2026-10-27 • via Nuitee
J
Joao • family_with_children • br
10
2026-10-17 • via Nuitee
C
CHIE • family_with_children • my
9
Pros:

食事は朝も夜も美味しかったこと、スタッフもいつも丁寧で感じがよかったこと、大きくはないが手入れが行き届いていてとても過ごしやすかったこと

Cons:

2日後のヨガの予約ができなかったこと、インフィニティプールなので仕方はないが子供がボールとかで遊ぶことができないこと

2026-10-13 • via Nuitee
L
lyndon • family_with_children • au
10
Pros:

Very clean, friendly staff and amazing facilities and food.

Cons:

Nil

2026-10-11 • via Nuitee
J
Janna_Herb • family_with_children • se
10
Amazing family friendly hotel
Pros:

We had an amazing time at the Westin Ubud. The facilities are breathtaking, super clean and very well maintained. The staff goes above and beyond and it felt like they genuinely cared about your stau and your experience. We had breakfast staff remember our names, food preferences etc after 1 day!! The breakfast was the best breakfast buffet I’ve ever seen. So many choices and everything was fresh and delicious. We also had dinner during our 4 nights stay and it was exceptional.

We traveled with 2 year old daughter and I felt like the hotel had a good blend of guests - families and couples. Our daughter loved the pool and kids club. We never had any issues getting sun beds and the pool did not feel crowded. By the way - the pool is gorgeous!

We had such a good time that we already plan our next trip to Westin Ubud and recommended to all our friends in Bali (we have many friends here because we used to live here).

I didn’t feel like the location was far away from the center. It honestly is good the way it is located. Sayan (the neighborhood) has some great cafes and restaurants that are not overrun like some others in the center and if you want to go into ubud center it’s a 15 min car ride. Taxi’s easily accessible through the hotel or apps like Grab.

Cons:

Honestly just some small things that I genuinely want to give feedback on but they would not make us not come back.

1. The air rereshener in the kids club area. There is an electric air refresher in the kids club that goes off every 5 min and gives off an overwhelming scent. I was really bothered by it when I was sitting there and I know these type of chemical perfume compositions they are not healthy and hormone disruptive. I don’t think children should bbe exposed to that.

2. We did use the laundry service which was fast and good. But it was our own mistake that we didn’t check the laundry prices. Since we are very familiar with laundry service in bali and know the local prices - and I have to say we really did expect to pay 4 times more - that would have been no problem! - but the final price shocked us. We paid 2 million ruphia - which is half the price we paid for a night at the hotel - for our laundry. Hands down we are 3 people and had a lot of laundry but charging per piece although our daughters shirts are just a fraction the size of my husbands clothes didnt feel like right. I understand it’s probably a universal Westin price that they charge but still it felt massively out of proportion. Next time I’m gonna take a taxi to the next door laundry and manage the laundry ourselves.

2026-10-10 • via Nuitee
J
Jake • family_with_children • au
10
2026-09-19 • via Nuitee
O
Oksana • family_with_children • au
10
An unforgettable stay with exceptional service and a wonderfully welcoming atmosphere!
Pros:

The breakfast was absolutely outstanding — delicious food, a huge variety of dishes, and very attentive and polite staff. Everything was wonderful! The atmosphere was so warm and welcoming that we honestly didn’t want to leave. We had an amazing stay!
A special thank you to Andika and Ganitri from Tall Trees Restaurant. They were incredibly friendly, attentive and made our stay even more relaxing and enjoyable. The entire team was very professional, polite and welcoming. Their wonderful service truly made our holiday special!

Cons:

Honestly, there was nothing we didn’t like — everything was perfect!

2026-09-13 • via Nuitee
K
kawal • solo_traveller • au
9
2026-09-13 • via Nuitee
Y
YOONJUNG • family_with_children • kr
8
Pros:

침대가 너무 좋았어요 직원분도 친절하고 다 만족합니다

2026-09-12 • via Nuitee
N
Narinder • family_with_children • gb
9
Excellent hotel with great staff
Pros:

From being met at the airport by hotel staff to check in was a lovely experience, they really go out of their way to make you feel welcome. The room was lovely, modern and clean. The pool was lovely with a pool bar and excellent views, the pool was never too busy as people were out alot doing excursions like ourselves at different times so always plenty of loungers with no need to reserve them. The hotel had a nice pool side restaurant that is open all day and into the evening. They also do a happy hour from 2-5pm daily.

Cons:

The hotel was 15-20 mins out from central Ubud, however the views from the hotel did make it worth it. At busy times in the evening it can take more like 30-40 mins to get into Ubud, however i would say it is worth it.

2026-09-04 • via Nuitee
S
saeed • family_with_children • au
10
2026-09-04 • via Nuitee
M
Megumi • family_with_children • jp
9
2026-09-01 • via Nuitee
S
Santosh • couple • us
10
Very comfortable and relaxing
Pros:

Excellent breakfast, great selection, nice restaurant, friendly staff

Cons:

None

2026-08-31 • via Nuitee
M
Marie • solo_traveller • be
9
2026-08-31 • via Nuitee
R
Roopal • family_with_children • gb
10
2026-08-31 • via Nuitee
M
MOHAMMED • solo_traveller • qa
9
Pros:

الفندق ممتاز ومريح من كل النواحي

Cons:

الاثاث يحتاج إلى تجديد

2026-08-28 • via Nuitee
A
Aashi • family_with_children • au
10
Excellent stay at Westin Ubud
Pros:

Staff was excellent and they took great care of us.
The hotel room was clean and maintained regularly. The pool was clean and food was great.

2026-08-28 • via Nuitee
K
kanghoon • couple • kr
8
Pros:

Great room, friendly staff, and delicious breakfast!

Cons:

But the coffee needs improvement.

2026-08-28 • via Nuitee