National Hotel Jackson, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.9 (568 reviews)
2 Water St , Jackson , US
+1 209-217-8267

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Historical building
Cozy atmosphere
Cons:
Breakfast not included
Limited amenities

Categories

Cleanliness
8.4
Some fixtures in the room could use more cleaning or updating.
Service
9.4
Staff were friendly and welcoming, made guests feel comfortable.
Location
9.4
Great location, accessible to Main Street and local attractions.
Room Quality
8.9
Rooms were comfortable and clean.
Amenities
8.4
Some amenities like food and beverage options were available but not all expected features.
Value for Money
8.9
Good value considering the charm and location of the hotel.
Food and Beverage
8.4
Breakfast not included, limited options mentioned.
Overall Experience
9.4
Overall a very enjoyable and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:15

Property Description

Luxurious Accommodation
National Hotel Jackson offers 3-star accommodation in Jackson with air-conditioned rooms, private bathrooms, and free WiFi. Each room is equipped with a TV with satellite channels, cozy bed linens, and fresh towels.

Recreational Activities
Guests can indulge in various activities in and around Jackson, including skiing. Whether you're an adventure seeker or looking for a relaxing getaway, National Hotel Jackson provides opportunities for all.

Exceptional Service
The hotel's 24-hour front desk staff is dedicated to ensuring a seamless stay for guests. From providing local recommendations to addressing any queries, the team at National Hotel Jackson is committed to delivering top-notch service.

Book your stay at National Hotel Jackson for a memorable experience in Jackson.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 568 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
N
Nicholas • solo_traveller • us
8
2026-09-08 • via Nuitee
H
Harrison • couple • us
9
2026-08-29 • via Nuitee
D
D L • solo_traveller • us
8
2026-08-24 • via Nuitee
K
Kathy • couple • us
9
Great stay for our 85th family reunion
Pros:

Love the historical charm and the staff was amazing. System was down so they made the best of things and still got us checked in pretty quickly. Facility was very clean and comfortable. Loved the bar to meet up with many family members. Great location. Parking convenient.

Cons:

Love bathtub so I should have asked for room with tub. Room service availability would have been convenient; otherwise beautiful.

2026-08-18 • via Nuitee
M
Michael • couple • us
10
Pros:

Very clean. Loved all the antique details. Holly at the front desk was the sweetest ever and took great care of us

Cons:

Room was a little small

2026-08-15 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-15 • via Nuitee
S
Susan • couple • us
10
2026-07-20 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Bel hôtel agréable et calme. Le personnel agréable, et les chambres sont très propres.
Pros:

Cet hôtel a de belles chambres, très propres et une jolie décoration. Le personnel est très accueillant et souriant. Il est situé au bout de la Main Street, une rue avec des boutiques et restaurants. Le parking de l’hôtel est sécurisé.

Cons:

Je n’ai rien à dire de négatif sur cet hôtel.

2026-07-20 • via Nuitee
K
krsto • solo_traveller • us
9
Cons:

Wish it had an exercise room.

2026-07-18 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Séjour agréable dans un endroit calme et propre. Bel hôtel dans un charmant petit village.
Pros:

Comme à chaque séjour que je dors dans cet hôtel, tout est parfait. La chambre est propre, lumineuse et le lit est confortable. Le personnel est très accueillant et souriant, je me suis sentie à l’aise. C’est calme et la rue l’est aussi. Jackson est un village tranquille et charmant. Le parking de l’hôtel a un nombre suffisant de places et il est couvert.

Cons:

Je n’ai rien à dire de négatif.

2026-07-13 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Séjour calme dans un endroit agréable, propre et entouré d’un personnel souriant et soucieux que votre séjour se passe a
Pros:

J’aime cet établissement pour sa décoration, la propreté, et le personnel toujours accueillant, souriant, prêt à vous aider, et très professionnel. J’aime la petite ville de Jackson très calme. J’apprécie la proximité du parking où je sens ma voiture en sécurité.

Cons:

Je n’ai rien à dire de négatif. Tout est parfait.

2026-07-06 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Séjour agréable au calme.
Pros:

J’aime tout dans cet établissement. Le personnel aimable, souriant et professionnel.

Cons:

Tout était parfait donc rien de négatif à signaler.

2026-06-29 • via Nuitee
R
Rodney • solo_traveller • us
8
2026-06-28 • via Nuitee
S
Susan • couple • us
8
Charming accommodation with some renovations, but could use a few more upgrades
Pros:

Great location at 1 book end of downtown. Historic features were very interesting and charming. Renovated RN Restaurant.

Cons:

There wasn't enough seating in the room and virtually no counter space in the bathroom

2026-06-22 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Séjour très agréable, un hôtel à ne pas passer à côté sans s’y arrêter.
Pros:

Comme à chaque fois que je séjourne dans cet hôtel, je suis satisfaite de chaque détail. Emplacement, propreté, personnel, cadre, décoration, lit et chambre confortables et parking.

Cons:

Rien de négatif à dire.

2026-06-22 • via Nuitee
J
Jones • couple • us
8
Quaint. Very small room
Pros:

Nice staff that tried to remedy the problem below.

Cons:

Smoke alarm beeping kept us up late.

2026-06-19 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Bel hôtel, bien situé au début de la rue, parking accessible direct à l’hôtel.
Pros:

La chambre, le personnel, tout est parfait

Cons:

Rien de négatif, tout est parfait

2026-06-15 • via Nuitee
I
Irene Josiane • solo_traveller • ch
10
Magnifique hôtel et le personnel est souriant, agréable, hôtel à ne pas manquer.
Pros:

J’ai aimé l’emplacement, le cadre, la chambre et le personnel.

Cons:

Aucun reproche.

2026-06-08 • via Nuitee
V
Victoria • couple • us
9
2026-06-03 • via Nuitee
J
Julie • couple • us
9
Beautiful restored hotel. Centrally located. Very comfortable.
Pros:

disappointing no breakfast, only coffee, which we don’t drink

Cons:

Light in the room wasn’t bright enough. TV sound was inadequate, could hear the people next door talking laughing etc.

2026-06-01 • via Nuitee