The Onyx Apartment Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
8.9 (2340 reviews)
57 Heerengracht Street , Cape Town , ZA
+27 21 205 6699

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Good amenities
Cons:
Breakfast service issues
Poor air conditioning
Limited breakfast arrangement

Categories

Cleanliness
8.88
The rooms were mentioned as clean and very clean, indicating a positive sentiment.
Service
9.25
Most reviews praise the staff as professional, warm, and friendly, but some experiences were negative, affecting the overall sentiment.
Location
9.39
The central location was positively highlighted in multiple reviews, indicating high satisfaction.
Room Quality
8.84
Rooms were described as nice and comfortable, with some concerns regarding bathroom size.
Amenities
8.87
Amenities were generally well-received, although some specific features needed improvement.
Value for Money
8.33
Some reviewers found the hotel to be overpriced compared to the services received.
Food and Beverage
8.38
The breakfast experience was mentioned as limiting for guests, impacting overall sentiment.
Overall Experience
9.25
Overall, guests had a positive experience, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:03

Property Description

Luxurious Accommodation with Spectacular Views
Located in Cape Town Foreshore, The Onyx offers modern units with free WiFi, kitchen, and flat-screen TV. Enjoy the convenience of onsite dining at MRKT, featuring locally sourced ingredients. Unwind at the terrace, outdoor pool, gym, and spa facilities.
Convenient Location and Nearby Attractions
Just steps away from CTICC and a short drive from Long Street, the hotel is centrally situated for business and leisure travelers. Explore nearby attractions like V&A Waterfront and Table Mountain.
Exceptional Dining and Wellness Experience
Indulge in fresh, artisanal meals at MRKT and take advantage of the deli for in-room cooking. Relax with spa services and stay active at the gym. Book now for a memorable stay at The Onyx!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2340 reviews
Cleanliness: 8.88
Service: 9.25
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.25
P
Pieter • couple • za
9
Very comfortable
Pros:

Service was good

Cons:

Nothing

2026-10-22 • via Nuitee
J
Jacqueline Marie • family_with_children • br
9
2026-10-21 • via Nuitee
A
Adam • couple • gb
10
2026-10-21 • via Nuitee
C
Carolyn • solo_traveller • us
8
2026-10-20 • via Nuitee
B
B8sa • solo_traveller • za
10
Pros:

I liked everything about it. Very central to most places I needed.

Cons:

Nothing

2026-10-17 • via Nuitee
F
Francois • couple • za
6
2026-10-17 • via Nuitee
J
James • solo_traveller • gg
10
I will return one day
Pros:

How friendly and attentive the staff was

Cons:

How short I stayed

2026-10-16 • via Nuitee
D
Dr. Zsolt • couple • be
8
Perfect.
Pros:

Parking included

2026-10-16 • via Nuitee
M
Mariana • couple • br
10
Pros:

Hotel muito bom, staff atenciosa, quarto super confortável, bem localizado, muito bom!!

2026-10-14 • via Nuitee
T
Teresa • solo_traveller • za
10
Exceptional comfort
Pros:

Awesome location. Excellent on site restaurant an absolute bonus. Apartment was spacious, spotless and very comfortable.

Cons:

The fact that my stay was so brief....

2026-10-14 • via Nuitee
M
Mosa • couple • ls
9
Thank you, it was a pleasant stay.
Pros:

From reception, hotel staff, restaurant, the pool and gym and my favorite part-the driver arranged pick up at the airport, every thing was well organised and excellenty done, well done Onyx.

Cons:

N/A

2026-10-13 • via Nuitee
J
Jeremy • couple • za
7
2026-10-12 • via Nuitee
P
Phemelo • family_with_children • za
10
2026-10-12 • via Nuitee
M
Musawenkosi • couple • za
10
We really enjoyed our stay.
Pros:

Beautiful views

2026-10-12 • via Nuitee
D
Darima • couple • ao
9
2026-10-12 • via Nuitee
C
Chris • couple • za
9
2026-10-11 • via Nuitee
R
Rajinder • family_with_children • ca
6
The staff at breakfast were great. I would not stay at this hotel again for that oroce
Pros:

The room was large

Cons:

The room was cold and un inviting
The coffee in the room was bad instant coffee
The bathroom had poor sink/ shower drainage. .

2026-10-11 • via Nuitee
L
Larissa • family_with_children • br
10
2026-10-10 • via Nuitee
M
Midhya • solo_traveller • za
8
2026-10-07 • via Nuitee
T
Tsholofelo • solo_traveller • za
10
Beautiful views
Pros:

Friendly staff. Comfortable and well-furnished rooms. Great amenities. Perfect location. Plenty of parking.

2026-10-07 • via Nuitee