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Facilities
Property facilities
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Non-smoking rooms
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Adult only
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Handmade Furniture and Natural Essences
Experience the charm of completely handmade furniture and natural essences perfuming each room at My Suites by Hotel Parque México at Condesa. The attention to detail in the decor ensures a truly luxurious stay for our guests.
Gourmet Dining and Live Music at "Turkana" Terrace
Savor the flavors of Mexican and international cuisine at our restaurant terrace, "Turkana," while enjoying gourmet cocktails, beer, and live music four times a week. Indulge in a delightful dining experience without leaving the comfort of the hotel.
Exclusive Concierge Services and Customized Tours
Benefit from our 24-hour front desk and concierge services that offer reservations to exclusive spots and organize culinary and historical tours. Discover Mexico City in a unique and personalized way with the help of our dedicated staff.
Book now and elevate your stay at My Suites by Hotel Parque México at Condesa.
Please note that there is no air conditioning but the property offers air fans by request. All Special Requests are subject to availability and additional charges may apply.
Please note that does not accept cash.
During check in, property will request a deposit of $ 2,000 MXN for extra charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Hotel is very comfortable, staff super friendly, great design, location is very convenient. We only stayed for one night but we were very pleased with everything. Thank you to great staff at the Reception 😊
El servicio del personal es extraordinario con excelente atención y te solucionan cualquier inconveniente
Lo poco q no me gustó fue arreglado a la brevedad
The staff were really lovely. It’s a nice hotel.
There are two locations a few streets apart. Where we were was nice and quiet but would have appreciated knowing where we would be beforehand. There’s no parking, just street parking with meters but it’s Condessa area so to be expected.
Yes the concept the history
Lack of ac units for hot climate
Las habitaciones tienen muy mal diseño, mobiliario viejo, sin ventana, el baño estaba super mal, sin un buen lavamanos para poner cosas, y lo peor la regadera se inundaba y el olor a drenaje era terrible. La atención del personal es buena, es lo único bueno del hotel. Pero no lo recomiendo para nada.
El personal tiene toda la actitud y disposición, super amables, la ubicación perfecta todo esta cerca.
La caldera hace un ruido que si llega a perturbar el sueño.
Y por ahorro de agua deberían revisar su sistema ya que son muchos minutos lo que tarda en caer caliente
It is closer to different places in CDMX
The water to take the shower was cold and took many minutes to get warm. There is no tool to deliver water from the bathroom. (Desagüe)
Le personnel était adorable et efficace. L'hôtel est très bien placé
Wonderful location with very friendly and helpful staff.
There was a bit of clanking at night with the water pump, but I suspect that’s a temporary problem.
Unique vibe, good safe walkable location, excellent and attentive staff!
Shower was nice but could use upgrade to avoid getting the entire bathroom floor wet
The staff it’s great, I saw bad reviews of the bathroom and is actually perfect size, the room clean and the bed comfortable I didn’t had air conditioning but my visit was in December so, the weather was perfect.
the only thing is that there is no elevator but the staff helps with the bags
El servicio de los recepcionistas
Que no me pudieron ayudar con algunas situaciones de comida.
Great location
There are no windows. Rooms are not cleaned properly.
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