15 AVENIDA

Hotels
15 av Norte No 5 Entre 1 y 3 calle oriente , Tapachula , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Hot rooms
Need for better amenities

Categories

Cleanliness
6.84
There were cleanliness issues mentioned, including cockroaches and lack of proper bathroom amenities.
Service
9.31
The staff were very helpful and kind, providing excellent service.
Location
8.85
The hotel is very close to the central park, which is convenient.
Room Quality
7.8
Some rooms were criticized for being hot and poorly maintained, but others were reported as clean and spacious.
Amenities
8.33
The presence of Wi-Fi and smart TVs was appreciated, despite some minor suggestions for improvement.
Value for Money
7.79
While economical, the experience reflected some concerns regarding cleanliness and room quality.
Food and Beverage
8.34
A suggestion for coffee creamer indicates there may be room for improvement in food and beverage offerings.
Overall Experience
8.31
Overall stay was pleasant for many guests, with various highlights and some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 23:34

Property Description

Luxurious Accommodations
15 AVENIDA, located just 11 km from the fascinating Izapa Archeological Zone, offers air-conditioned rooms with modern amenities. Each room is elegantly furnished with a wardrobe, a flat-screen TV, and a private bathroom, ensuring a comfortable stay for guests. The plush bed linen and fluffy towels add a touch of luxury to your experience.

Convenient Facilities
Guests can enjoy the hotel's terrace, perfect for relaxing and taking in the scenic views. The 24-hour front desk is always available to assist with any inquiries or requests. Stay connected with complimentary WiFi available throughout the property, making it easy to share your travel memories with loved ones.

Easy Access to Transportation
Conveniently situated in Tapachula, 15 AVENIDA is just a short distance from Tapachula Airport, making it a hassle-free journey to and from the hotel. Experience convenience and comfort during your stay at 15 AVENIDA.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: DG

Location

Guest Reviews

Cleanliness: 6.84
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
D
D'Elia • solo_traveller • it
8
2026-08-09 • via Nuitee
C
Cristian • solo_traveller • mx
10
2026-07-11 • via Nuitee
Z
Zurroza • solo_traveller • mx
10
2026-07-07 • via Nuitee
K
Karla • couple • pa
9
Buena
Pros:

Seguro en las suites

Cons:

La ventana le entraba claridad

2026-06-01 • via Nuitee
Y
Yuko • solo_traveller • us
7
Clean and large space in a quiet neighborhood.
Pros:

The hotel is located in a quiet neighborhood, and there is a great Taco place around the corner. I had many bags and needed to stay on the ground level, and I'm glad they had options to choose levels.

Cons:

They said the shower had hot water, but it was just a trickle. Besides, there was no light above the shower, so it was too dark to see if I got clean with trickling water.

2026-05-28 • via Nuitee
B
Byron • couple • gt
5
Instalaciones a mejorar
Pros:

Ubicacion

Cons:

El clima esta puesto de tal manera que no se pueda dormir a gusto , no hay agua caliente esta eliminada

2026-05-24 • via Nuitee
B
Byron • solo_traveller • gt
6
Equipo con falta de mantenimiento
Pros:

Ubicacion

Cons:

La ducha tiene problemas de temrpetura , y el ac tiene problemas de funcionalidad apunta a hacia la.cama y no hubo como redireccionarlo

2026-05-10 • via Nuitee
R
Ricardo • solo_traveller • gt
10
Pros:

Exelente el clima en la habitación muy cómodas las camas

2026-05-05 • via Nuitee
E
Edwin Daniel • couple • gt
10
2026-04-23 • via Nuitee
J
Jose Angel • solo_traveller • mx
1
CERO estrellas porque me cancelaron cuatro horas antes de mi llegada!!
Pros:

Nada en absoluto porque me cancelaron mi reserva a tan solo 4 horas de mi llegada. Así, con un mensajito disculpándose, que estaban llenos. Sinceramente si piensas ir a este lugar, detente un poco.

Cons:

Creo que se debe tener un sentido de responsabilidad con los clientes, si ya tengo reservado los lugares no hago overbooking (en mi caso, reservé 1 mes de anticipación), y si es algo frecuente que hacen, entonces tener alternativas para el cliente; incluso al medio dia me preguntaron por mensaje en que horario llegaba y finalmente me dijeron que no tenían cupo y un ¡usted disculpe!

2026-04-16 • via Nuitee
N
Norma Isela • solo_traveller • mx
6
2026-04-13 • via Nuitee
N
Norma Isela • solo_traveller • mx
6
Pros:

La cama si estuvo cómoda pude dormir bien

Cons:

Que el agua para tomar tenia animalitos....de preferencia seria mejor embotellada

2026-04-13 • via Nuitee
• couple • mx
9
2026-04-12 • via Nuitee
S
Sandra • family_with_children • gt
9
Pros:

Instalaciones

Cons:

La recepción especialmente a ña hora de salida poco antenta

2026-04-02 • via Nuitee
I
ingrid • family_with_children • gt
8
Pros:

La atención del Joven que nos recibió de noche.

Cons:

Que del baño sale demasiado mal olor

2026-03-31 • via Nuitee
G
garcia juarez • couple • mx
10
Pros:

La hospitalidad

Cons:

Todo bien

2026-03-30 • via Nuitee
M
Mariela Anahi • couple • mx
9
Pros:

La infraestructura es muy bonita

Cons:

Hicieron falta objetos de aseo personal como toalla, jabones

2026-03-30 • via Nuitee
L
Lopez Ramirez • solo_traveller • mx
5
2026-03-23 • via Nuitee
P
Paula Lizeth • solo_traveller • mx
1
Hospedaje del horror
Pros:

Nada

Cons:

El trajador del turno de la noche fue muy clasista y selectivo parecía que el servicio fuera regalo las carotas que hacía en la atención las sábanas sucia se supone que no se podía fumar ni consumir alcohol y tenían una gran fiesta en un cuarto de lado el olor a tabaco no permitía estar en la sala de la terraza había gente tomada con la música a todo volumen después de las 11pnsegun el reglamento decía lo contrario

2026-03-16 • via Nuitee
J
Janet • solo_traveller • us
9
2026-03-01 • via Nuitee