Hotel Desertica

Hotels
9.6 (814 reviews)
455 Caracoles , San Pedro de Atacama , CL
+56 9 3377 0877

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful design
Delicious food
Cons:
Lack of minibar in rooms
Limited snacks available

Categories

Cleanliness
9.38
Impeccable cleanliness mentioned across multiple reviews.
Service
9.99
The staff is described as extremely friendly, helpful, and attentive.
Location
9.89
Location is frequently praised for its convenience and accessibility.
Room Quality
9.34
Rooms are noted as spacious, comfortable, and well-maintained.
Amenities
9.37
Amenities such as fresh water and snacks before excursions were appreciated.
Value for Money
9.33
Overall value is considered excellent compared to other options.
Food and Beverage
9.58
Food quality is consistently highlighted as delicious and well-prepared.
Overall Experience
9.95
Guests express a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:00

Property Description

Hotel Desertica: A Oasis in the Heart of San Pedro de Atacama

Luxurious Accommodations: Each guest room features a comfortable seating area, a private bathroom with free toiletries, and a wardrobe for your convenience.

Refreshing Outdoor Pool: Take a dip in the hotel's outdoor pool, perfect for relaxing after a day of exploring the stunning landscapes of San Pedro de Atacama.

Multilingual Staff and Prime Location: With staff fluent in English, Spanish, and Portuguese, and located near popular attractions like San Pedro Church and Moon Valley, Hotel Desertica offers convenience and comfort for your stay.

Experience the beauty of San Pedro de Atacama at Hotel Desertica. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Sep 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJC

Location

Guest Reviews

9.6
Based on 814 reviews
Cleanliness: 9.38
Service: 9.99
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.58
Overall Experience: 9.95
I
irina • couple • us
10
Amazing
Pros:

Our stay at Hotel Desertica was absolutely exceptional! Everything was wonderful, from the beautiful atmosphere to the outstanding service provided by every member of the team.

What truly sets this hotel apart is its people. Everyone was welcoming, attentive, professional, and genuinely committed to making our stay special. Every detail was taken care of, and we felt wonderfully looked after throughout our visit.

Although Hotel Desertica is a four-star hotel, the level of service exceeded that of some five-star hotels we have stayed in. It is the people who make the difference, and this hotel is a perfect example of that.

We cannot praise the team enough and would wholeheartedly recommend Hotel Desertica to anyone visiting Atacama. We would love to return!

Cons:

Nothing, that I didn’t like

2026-10-17 • via Nuitee
R
Robert • solo_traveller • nl
10
Outstanding!
Pros:

It’s beautifully decorated and the staff is exceptionally nice!

Cons:

-

2026-10-16 • via Nuitee
S
Sean • solo_traveller • au
10
Warm people, great food, perfect location. We'd stay here again in a heartbeat!
Pros:

Warm people, great food, perfect location. We'd stay here again in a heartbeat!

Our stay was fantastic from the moment we arrived. Caty at reception gave us a warm welcome and a tour of the hotel, and it only got better from there.

The food and drinks were great, and the daily lunch specials were always delicious. Carla, Mauro, Paul and the rest of the team were friendly and professional throughout. Special thanks to Jimena and Felipe at reception, who went above and beyond to help us several times, often offering advice before we even asked.

The hotel is stylish with a lovely local feel, and they've thought of every detail. The rooms don't have a TV or fridge, but we never missed them, since coffee and tea are served all day and included in the price.

The location is perfect. It's close to the main town, shops and restaurants. Many other hotels look nice but are far from town or reached by unlit walks, so this was a big plus.

Many thanks to the whole team. We'd 100% recommend Desértica to anyone looking for the best place to stay!

Cons:

No TV or fridge in the room, but didn’t detract from the overall experience.

2026-10-09 • via Nuitee
L
Luis Alfredo • solo_traveller • cl
9
2026-10-08 • via Nuitee
G
Günther • couple • at
9
Sehr zufrieden, würde bei neuerlichen Besuch nur dort wieder absteigen
Pros:

Alles, Sauberkeit Höflichkeit, die Lage und das Frühstücksbuffet

Cons:

Gelegentlich langsames WLAN

2026-09-15 • via Nuitee
Y
Yvonisa • couple • br
10
2026-09-11 • via Nuitee
R
Roger • couple • ch
2
Geld nicht wert!!!
Pros:

Lage ist super. Unterkünfte sehr schön.

Cons:

Nach 3 Tagen in den Highlands zwischen Uyuni und San Pedro de Atacama wollten wir uns ein bisschen verwöhnen in einen schönem Hotel mit Pool um zu chillen. 3 Tage vor Ankunft informierte uns das Hotel, dass der Pool ein Leck hätte und somit die Poolanlage nicht genutzt werden könne. Fakt war aber, dass sie in der ganzen Hotelanlage ein grosses Facelifting machten, mit Baulärm etc. Für über USD 300 pro Nacht pro Zimmer die Anlage nicht nutzen zu können, durch Baulärm gestört zu sein, hat uns sehr enttäuscht. Preis-/Leistung stimmte überhaupt nicht und wir kamen uns ziemlich verarscht vor. Erst als wir den Boss paar mal drauf angesprochen haben, dass sie uns hätten längst vorgängig informieren können, damit wir das Hotel noch hätten wechseln können, wollten sie uns am letzten Abend zum Dinner einladen. Wir hatten aber schon abgemacht… dann wollten sie uns eine Massage offerieren, konnten aber nicht 2 Massagen gleichzeitig anbieten, nur hintereinander, wofür wir dann aber keine Zeit hatten. Ich machte Ihnen dann den Vorschlag, wenigstens den Transfer zum Flughafen am Abreisetag zu übernehmen. Sie haben uns dann einen Transferbus mit 10 anderen Personen offeriert… na ja…
Fazit: das Resort hat keine Seele und ist das viele Geld nie und nimmer wert!!!
Super Alternative: Hotel Don Raul mit Wellness, Pool herrlicher Anlage und fantastischem Restaurant Agua Loca

2026-09-11 • via Nuitee
M
Marie • couple • au
10
Best place we have stayed in South America so far!
Pros:

The property is very clean and generous. The rooms were beautiful

Cons:

The pool was closed due to a leak but they let us know in advance and I guess these things happen but it didn’t matter because the rooms and staff were so nice!

2026-09-10 • via Nuitee
L
Luiz Alcides • couple • br
9
Pros:

Lareira no quarto

Cons:

Wi-Fi, funcionários confusos , janela do quarto muito exposta as áreas comuns

2026-09-09 • via Nuitee
Z
Zahraa • couple • br
10
2026-09-06 • via Nuitee
V
Vicente • extended_group • cl
10
Mejor ubicación posible, cómodo y desayuno atómico!
Pros:

La ubicación es perfecta. Arrendamos un auto y salíamos directo del estacionamiento a los paseos, y a la vez salíamos a caminar por la calle principal, donde están los restaurantes.

El desayuno parece de hotel de primerísima línea.

2026-09-03 • via Nuitee
M
MARCELO • couple • br
9
A localização do hotel na principal rua de comércio e restaurantes da cidade. O café da manhã é muito bom!
Pros:

Quarto confortável com todos os itens em funcionamento.

Cons:

Por mais que o hotel forneça água em garrafas e bebedouro a falta de um frigobar no quarto chamou a atenção.

2026-08-31 • via Nuitee
B
BARBARA • solo_traveller • it
10
Bellissima esperienza
Pros:

Hotel splendido! Personale gentile e disponibile. Ottimo il servizio.

2026-08-31 • via Nuitee
A
Agnieszka • extended_group • pl
10
Pros:

Incredible chalets, friendly and helpful staff, great location in the centre, near all the drop offs of the trips, good breakfast.
Lovely touch of handmade goodbye gift!

2026-08-30 • via Nuitee
S
Shawn • couple • us
9
2026-08-28 • via Nuitee
L
Lily • couple • au
10
2026-08-28 • via Nuitee
V
Vincent • solo_traveller • fr
7
Une expérience un peu amère
Pros:

L'hôtel est bien pensé avec des chambres confortables.
Le personnel à l'accueil est très accueillant et sympathique.
Le restaurant est très bon

Cons:

En raison des conditions météorologiques, j'ai eu beaucoup de soucis pour passer la frontière, ce qui m'a fait rater ma première nuit d'hôtel. Cela arrive mais c'est difficile de perdre 500€ pour deux chambres.

J'ai en plus de cela été facturé de 170€ de frais administratifs pour l'annulation de deux tours (j'ai prévenu environ 24 heures en avance). Si les conditions contractuelles ont été respectées, je trouve le manque de compréhension dommageable.

Par ailleurs, je trouve les prix des excursions très élevées par rapport à ce que vous pouvez trouver dans la ville. Je suppose que c'est plus luxe, mais je n'ai pu qu'expérimenter les frais administratifs... Je déconseille donc fortement leurs excursions !

2026-08-26 • via Nuitee
S
Sthela • solo_traveller • br
10
Experiência inesquecível no deserto
Pros:

Experiência inesquecível no deserto

2026-08-25 • via Nuitee
M
Maria • solo_traveller • es
10
Pros:

Todo perfecto. Hotel muy acogedor. Personal muy atento. Desayunos maravillosos.

Cons:

Todo me gustó

2026-08-19 • via Nuitee
I
IURI • extended_group • br
9
Comfort in a great downtown location.
Pros:

Location, restaurant and the comfort.

Cons:

I had problems to pay with my international debit card to reserve the room. Also, the breakfast could be early.

2026-08-18 • via Nuitee