GLō Best Western Kanata Ottawa West

Hotels
•
Glo by Best Western
8.3 (671 reviews)
160 Hearst Way , Ottawa , CA
+1 343-417-4561

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconvenient check-in process
Noise from the highway
Value for money concerns

Categories

Cleanliness
8.05
Cleanliness of the building and our room was noted positively, but issues with check-in indicate some lapses.
Service
8.55
Staff were described as friendly and professional, although there were some service waits during busy times.
Location
9.05
Many reviews praised the great location with shops and restaurants nearby.
Room Quality
8.55
Rooms were reported to be clean, comfortable, and well-maintained.
Amenities
8.05
Breakfast offerings were praised, but there were some inconveniences with the late check-out process.
Value for Money
7.55
Some complaints about high prices relative to service and amenities offered.
Food and Beverage
8.05
Breakfast received positive remarks but the use of plastic cutlery was a downside.
Overall Experience
8.55
Overall positive experience with a few noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Modern Accommodations

GLō Best Western Kanata Ottawa West offers modern and air-conditioned rooms with free WiFi and flat-screen TVs. Each room features a private bathroom and a safety deposit box for your convenience.

Convenient Amenities

Enjoy access to a fitness centre, business centre, and vending machines offering snacks and drinks during your stay. The non-smoking property also provides a helpful reception ready to assist with area tips.

Nearby Attractions

Located just a short distance from popular landmarks such as Canadian War Museum and Parliament Hill, as well as the Ottawa Macdonald-Cartier International Airport, GLō Best Western Kanata Ottawa West is the ideal choice for your stay in Ottawa.

Book your stay at GLō Best Western Kanata Ottawa West now for a comfortable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.3
Based on 671 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.55
P
Prang MASK • solo_traveller • ca
1
Pros:

I didn't like anything

Unprofessional and unfriendly staff
The Front Desk Attendend receptionist was doing cleaning also this is pathetic.
The bathroom cleaning lady was handling breakfast also this is No No....
Bad location of hotel
Extremely poor services
Poor quality beds and pillows - was awake all night.
Extremely poor breakfast it was clear they do not think about clients

Cons:

I didn't like anything ... waste of money and extremely poor experience....

Unprofessional and unfriendly staff
The Front Desk Attendend receptionist was doing cleaning also this is pathetic.
The bathroom cleaning lady was handling breakfast also this is No No....
Bad location of hotel
Extremely poor services
Poor quality beds and pillows - was awake all night.
Extremely poor breakfast it was clear they do not think about clients
Hair in the bathroom...

2026-09-15 • via Nuitee
A
Alex • solo_traveller • ca
9
2026-09-08 • via Nuitee
M
Mohsen • family_with_children • ca
9
2026-09-08 • via Nuitee
J
Jerome • solo_traveller • ca
5
2026-09-07 • via Nuitee
J
jennie • couple • gb
8
Mostly positive but not the throw away plates and cutlery.
Pros:

The rooms were comfortable and nicely furnished.

Cons:

The paper plates and plastic cutlery at breakfast. Not easy to use and definitely not good for the environment.

2026-09-06 • via Nuitee
M
Marie-Andree • family_with_children • ca
9
2026-09-05 • via Nuitee
R
Rebeka • family_with_children • sg
6
Pros:

Beds

Cons:

Breakfast was bare minimum. Room price too high.

2026-09-05 • via Nuitee
D
Denver • couple • ca
10
2026-09-05 • via Nuitee
K
Kayla • solo_traveller • ca
3
Our stay was disappointing as the beds were terrible and the rooms were so noisy from the highway beside and all the cre
Pros:

Spacious and clean

Cons:

The beds were terrible, it was so noisy, and staff was not helpful.

2026-08-26 • via Nuitee
G
GISELE • family_with_children • ca
7
It was great ty
Pros:

Ran out of toilet paper was only left with a quarter roll and the people above us were so loud and the hwy traffic i would next time rent a room on opposite side of hwy

2026-08-26 • via Nuitee
S
Serena • extended_group • ca
10
Pros:

Absolutely great hotel, breakfast food was better then I’ve seen in awhile and the gym is okay

Cons:

Sucks this hotel doesn’t have a pool

2026-08-25 • via Nuitee
A
Anastasios • couple • ca
10
2026-08-17 • via Nuitee
T
TALEL • solo_traveller • ca
9
2026-08-15 • via Nuitee
O
Olivier • family_with_children • ca
8
Pros:

Bon emplacement
Chambre confortable et propre
Salle à manger lumineuse
La machine à gaufres +++

Cons:

J'aurais apprécié un peu plus de variété dans le buffet du petit déjeuner, mais ce qui était proposé était de qualité.

2026-08-13 • via Nuitee
C
Curious45910149826 • Couples
10
Pleasant
Pros:

Other than the AC being quite noisy the room was very clean and comfortable. Front desk staff friendly and efficient. Buffet breakfast is good, hot, fresh and adequate

2026-08-08 • via Tripadvisor
A
Aymen • family_with_children • ca
8
Bien
Pros:

Propre

Cons:

Rien

2026-08-07 • via Nuitee
K
Kaur • couple • ca
10
2026-08-05 • via Nuitee
B
BobJam • Family • Peterborough, Ontario
10
Nice hotel good location
Pros:

Very nice hotel. I understand the modern look but some items in the room looked cool but not so functional.

2026-08-04 • via Tripadvisor
L
Liudmila • family_with_children • ca
7
2026-08-03 • via Nuitee
B
Bhupinder Singh • couple • ca
8
Pros:

Good

Cons:

Nothing just staff was rude

2026-08-02 • via Nuitee