GLō Best Western Kanata Ottawa West

Hotels
•
Glo by Best Western
8.3 (667 reviews)
160 Hearst Way , Ottawa , ca
+1 343-417-4561

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconvenient check-in process
Noise from the highway
Value for money concerns

Categories

Cleanliness
8.05
Cleanliness of the building and our room was noted positively, but issues with check-in indicate some lapses.
Service
8.55
Staff were described as friendly and professional, although there were some service waits during busy times.
Location
9.05
Many reviews praised the great location with shops and restaurants nearby.
Room Quality
8.55
Rooms were reported to be clean, comfortable, and well-maintained.
Amenities
8.05
Breakfast offerings were praised, but there were some inconveniences with the late check-out process.
Value for Money
7.55
Some complaints about high prices relative to service and amenities offered.
Food and Beverage
8.05
Breakfast received positive remarks but the use of plastic cutlery was a downside.
Overall Experience
8.55
Overall positive experience with a few noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Modern Accommodations

GLō Best Western Kanata Ottawa West offers modern and air-conditioned rooms with free WiFi and flat-screen TVs. Each room features a private bathroom and a safety deposit box for your convenience.

Convenient Amenities

Enjoy access to a fitness centre, business centre, and vending machines offering snacks and drinks during your stay. The non-smoking property also provides a helpful reception ready to assist with area tips.

Nearby Attractions

Located just a short distance from popular landmarks such as Canadian War Museum and Parliament Hill, as well as the Ottawa Macdonald-Cartier International Airport, GLō Best Western Kanata Ottawa West is the ideal choice for your stay in Ottawa.

Book your stay at GLō Best Western Kanata Ottawa West now for a comfortable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.3
Based on 667 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.55
T
TALEL • solo_traveller • ca
9
2026-08-15 • via Nuitee
O
Olivier • family_with_children • ca
8
Pros:

Bon emplacement
Chambre confortable et propre
Salle à manger lumineuse
La machine à gaufres +++

Cons:

J'aurais apprécié un peu plus de variété dans le buffet du petit déjeuner, mais ce qui était proposé était de qualité.

2026-08-13 • via Nuitee
C
Curious45910149826 • Couples
10
Pleasant
Pros:

Other than the AC being quite noisy the room was very clean and comfortable. Front desk staff friendly and efficient. Buffet breakfast is good, hot, fresh and adequate

2026-08-08 • via Tripadvisor
A
Aymen • family_with_children • ca
8
Bien
Pros:

Propre

Cons:

Rien

2026-08-07 • via Nuitee
K
Kaur • couple • ca
10
2026-08-05 • via Nuitee
B
BobJam • Family • Peterborough, Ontario
10
Nice hotel good location
Pros:

Very nice hotel. I understand the modern look but some items in the room looked cool but not so functional.

2026-08-04 • via Tripadvisor
L
Liudmila • family_with_children • ca
7
2026-08-03 • via Nuitee
B
Bhupinder Singh • couple • ca
8
Pros:

Good

Cons:

Nothing just staff was rude

2026-08-02 • via Nuitee
P
Pamela • couple • us
4
Unsatisfactory
Pros:

Nothing

Cons:

It was right in the highway. Very noisy and I was charged way too much

2026-07-20 • via Nuitee
6
639salmann • Family
10
Comfortable and clean rooms
Pros:

It was very clean, we were there for soccer tournament and it was closer to the place. Staff was helpful. Breakfast was good. Overall cleanliness 5 star.

2026-07-19 • via Tripadvisor
V
Vineet • family_with_children • ca
9
Excellent stay except parking hassel
Pros:

Clean and well organised. Nicely designed rooms with good size

Cons:

Less parking spot

2026-07-18 • via Nuitee
4
427jdg • Solo travel
8
I would recommend your hotel
Pros:

Your staff were wonderful and so helpful especially during a stressful time (basement at my house flooded with sewage during the infamous July 1st storm in Ottawa).

I loved that you have a grip bar in the shower and would suggest during your next renovations that you add a grip bar at the toilet.

I also liked that I could easily adjust the temperature in the room and the change was nearly instantaneous. And they you allow food delivery drivers to deliver meals straight to hotel room as opposed to having to go the lobby.

Finally, I'm extremely grateful for the lack of scented products in the hotel. When I arrived in my room there was no smell and as someone who is extremely sensitive to fragrance that was appreciated. Only fragrance I noted was the floor cleaner when I was waiting in the lobby for my ride to return home after checking out.

2026-07-08 • via Tripadvisor
M
Marie-Claude • extended_group • tc
9
Pros:

Breakfast was good, need a bit more of choice for warm foos

2026-07-06 • via Nuitee
J
Jaideep • family_with_children • us
8
2026-07-06 • via Nuitee
X
Xiao-an • solo_traveller • ca
8
2026-07-06 • via Nuitee
C
Carole • solo_traveller • ca
10
2026-07-04 • via Nuitee
R
RIAD • solo_traveller • dz
9
2026-07-01 • via Nuitee
M
Melody • family_with_children • ca
10
Excellent stay! Love the breakfast!
Pros:

Clean & affordability

Cons:

Nothing worth mentioning

2026-06-30 • via Nuitee
G
G6012GZelizabethe • Couples
6
Clean and comfortable, but noisy.
Pros:

The room was modern and clean and the king-sized bed was comfortable. Unfortunately, there was a lot of noise from the highway, especially in the early morning, that disturbed our sleep. Also, we were able to access only two channels on the television. (Instructions on using the remote control might have helped -- I'm not sure.) If we return, we will specify a preference for a room away from the highway and ask for instructions on using the TV.

2026-06-29 • via Tripadvisor
P
Patricia • solo_traveller • ca
1
Cons:

Not clean

2026-06-29 • via Nuitee