GLō Best Western Kanata Ottawa West

Hotels
•
Glo by Best Western
8.2 (510 reviews)
160 Hearst Way , Ottawa , CA
+1 343-417-4561

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Modern, clean rooms
Strong breakfast offerings
Comfortable, nicely furnished rooms
Friendly/efficient front desk noted by several guests
Good location for some (close to attractions/venues)
Gym available
Waffle machine and varied breakfast items praised
Guests repeatedly said they would return/recommend
Cons:
Highway noise reported by multiple guests
Inconsistent bed/pillow quality—several complaints
Some reports of unprofessional or rude staff
Limited parking / parking hassles
No pool at the property
At least one broken laundry machine reported
Occasional hygiene issue (hair in bathroom reported)
Use of disposable plates/cutlery and limited breakfast variety for some

Categories

Cleanliness
9.2
Generally very positive across reviews: multiple mentions of modern, clean rooms and overall high cleanliness; one mention of hair in bathroom as an outlier.
Service
8
Mixed feedback: several reviewers noted friendly and efficient front desk staff, while a few described unprofessional or unfriendly staff and problematic role-mixing (staff doing cleaning/desk duties).
Location
7.6
Mixed: several guests praised the convenient location, but multiple complaints about highway noise and being too close to traffic lowered the score.
Room Quality
7.8
Rooms described as comfortable and nicely furnished, but multiple complaints about poor beds and pillows and noise issues affected this rating.
Amenities
8.4
Breakfast widely praised and gym described as 'okay'; positives like waffle machine noted. Detractors include no pool, parking limitations, and at least one broken laundry machine.
Value for Money
7.6
Mixed perceptions: some guests felt it was great value and would return, while others called it overpriced or 'waste of money' after poor experiences.
Food and Beverage
9
Generally very positive: many guests called the breakfast 'amazing', 'better than I've seen', hot and fresh; some requests for more variety and complaints about disposable plates/cutlery.
Overall Experience
8
Overall leans positive with many guests reporting pleasant stays and recommending the hotel, though a minority experienced severe service, bed, or noise issues that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Accommodations

GLō Best Western Kanata Ottawa West offers modern and air-conditioned rooms with free WiFi and flat-screen TVs. Each room features a private bathroom and a safety deposit box for your convenience.

Convenient Amenities

Enjoy access to a fitness centre, business centre, and vending machines offering snacks and drinks during your stay. The non-smoking property also provides a helpful reception ready to assist with area tips.

Nearby Attractions

Located just a short distance from popular landmarks such as Canadian War Museum and Parliament Hill, as well as the Ottawa Macdonald-Cartier International Airport, GLō Best Western Kanata Ottawa West is the ideal choice for your stay in Ottawa.

Book your stay at GLō Best Western Kanata Ottawa West now for a comfortable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.2
Based on 510 reviews
Cleanliness: 9.2
Service: 8
Location: 7.6
Room Quality: 7.8
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 8
O
Olive • couple • ca
10
2026-10-29 • via Nuitee
K
kathie • couple • ca
10
After a long day, driving 5 hours to see family, you hotel & service were a welcome oasis of comfort
Pros:

The hotel was modern and clean. Super comfy mattress. And the breakfast was amazing. A selection of everything. We will definitely come back. And we recommended you to our family who lives in Ottawa

Cons:

Absolutely everything was great.

2026-10-26 • via Nuitee
D
Dolce • couple • ca
9
2026-10-17 • via Nuitee
L
Lai Tham • solo_traveller • nc
8
Super mais
Pros:

Super bien situé

Cons:

La machine à laver a été endommagé, aucun technicien pour la réparer au bout d une semaine

2026-10-10 • via Nuitee
P
Prang MASK • solo_traveller • ca
1
Pros:

I didn't like anything

Unprofessional and unfriendly staff
The Front Desk Attendend receptionist was doing cleaning also this is pathetic.
The bathroom cleaning lady was handling breakfast also this is No No....
Bad location of hotel
Extremely poor services
Poor quality beds and pillows - was awake all night.
Extremely poor breakfast it was clear they do not think about clients

Cons:

I didn't like anything ... waste of money and extremely poor experience....

Unprofessional and unfriendly staff
The Front Desk Attendend receptionist was doing cleaning also this is pathetic.
The bathroom cleaning lady was handling breakfast also this is No No....
Bad location of hotel
Extremely poor services
Poor quality beds and pillows - was awake all night.
Extremely poor breakfast it was clear they do not think about clients
Hair in the bathroom...

2026-09-15 • via Nuitee
M
Mohsen • family_with_children • ca
9
2026-09-08 • via Nuitee
A
Alex • solo_traveller • ca
9
2026-09-08 • via Nuitee
J
Jerome • solo_traveller • ca
5
2026-09-07 • via Nuitee
J
jennie • couple • gb
8
Mostly positive but not the throw away plates and cutlery.
Pros:

The rooms were comfortable and nicely furnished.

Cons:

The paper plates and plastic cutlery at breakfast. Not easy to use and definitely not good for the environment.

2026-09-06 • via Nuitee
M
Marie-Andree • family_with_children • ca
9
2026-09-05 • via Nuitee
D
Denver • couple • ca
10
2026-09-05 • via Nuitee
R
Rebeka • family_with_children • sg
6
Pros:

Beds

Cons:

Breakfast was bare minimum. Room price too high.

2026-09-05 • via Nuitee
K
Kayla • solo_traveller • ca
3
Our stay was disappointing as the beds were terrible and the rooms were so noisy from the highway beside and all the cre
Pros:

Spacious and clean

Cons:

The beds were terrible, it was so noisy, and staff was not helpful.

2026-08-26 • via Nuitee
G
GISELE • family_with_children • ca
7
It was great ty
Pros:

Ran out of toilet paper was only left with a quarter roll and the people above us were so loud and the hwy traffic i would next time rent a room on opposite side of hwy

2026-08-26 • via Nuitee
S
Serena • extended_group • ca
10
Pros:

Absolutely great hotel, breakfast food was better then I’ve seen in awhile and the gym is okay

Cons:

Sucks this hotel doesn’t have a pool

2026-08-25 • via Nuitee
A
Anastasios • couple • ca
10
2026-08-17 • via Nuitee
T
TALEL • solo_traveller • ca
9
2026-08-15 • via Nuitee
O
Olivier • family_with_children • ca
8
Pros:

Bon emplacement
Chambre confortable et propre
Salle à manger lumineuse
La machine à gaufres +++

Cons:

J'aurais apprécié un peu plus de variété dans le buffet du petit déjeuner, mais ce qui était proposé était de qualité.

2026-08-13 • via Nuitee
C
Curious45910149826 • Couples
10
Pleasant
Pros:

Other than the AC being quite noisy the room was very clean and comfortable. Front desk staff friendly and efficient. Buffet breakfast is good, hot, fresh and adequate

2026-08-08 • via Tripadvisor
A
Aymen • family_with_children • ca
8
Bien
Pros:

Propre

Cons:

Rien

2026-08-07 • via Nuitee