Cendre Hotel

Hotels
Independent
9.2 (24 reviews)
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000 , Suzhou , CN

Facilities

Meeting rooms
Nature reserve
Arcade/game room
Area rugs in public areas
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Spacious Room
Friendly Staff
Cons:
A bit far from the city, but quiet.

Categories

Cleanliness
9.14
Friendly staff & clean room.
Service
9.61
Friendly staff.
Location
8.65
Location is close to several attractions.
Room Quality
9.1
Room is spacious.
Amenities
9.33
Standard quality for this hotel tier.
Value for Money
9.09
Best price-quality ratio.
Food and Beverage
9.34
Standard quality for this hotel tier.
Overall Experience
9.31
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:24

Property Description

Escape to the tranquil comforts of Cendre Hotel, where modern elegance meets a serene atmosphere in the heart of Suzhou.

Recreation & Relaxation
Unwind at our 24-hour fitness center or relish stunning views from our terrace and garden. For a taste of leisure, engage in fun activities at our arcade/game room.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the cafe. Enjoy a buffet breakfast daily and room service during select hours for extra convenience.

Business & Event Facilities
Planning a gathering? Our hotel features 1614 square feet of versatile event space including a conference center and meeting rooms, supported by services like dry cleaning and a dedicated business center.

Don’t miss the chance to experience unparalleled hospitality—book your stay at Cendre Hotel today!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 9.14
Service: 9.61
Location: 8.65
Room Quality: 9.1
Amenities: 9.33
Value for Money: 9.09
Food and Beverage: 9.34
Overall Experience: 9.31
P
Paula Andrea solo_traveller co
9
Pros:

La cercanía al Tiger Hill. Hiper recomendado .

2026-05-30 via Nuitee
C
Chee Chwan solo_traveller my
10
Pros:

The front office receptionists were very attentive and helpful, they know we were from Malaysia, they offer to buy goods from Mei Tuan and help to pay in advance and we pay them back.

Hotel environment very spacious, very clean, room were so spacious, kids love it as they have their own double bed and upper level and parents can enjoy staying at it own bed...

i could said, this is the perfect hotel that i have stayed at China...

The areas is easily to get DiDi and accessible to Santang Streets and Pingjiang Streets.

2026-05-29 via Nuitee
M
Mike solo_traveller nz
8
I would stay again
Pros:

Location and breakfast were good

Cons:

I didnt like the fact part of my stay was during Labour weekend and the prices were increased 3time for a hotel that was not fully booked

2026-05-28 via Nuitee
R
Rocco solo_traveller it
10
Suzhou
Pros:

Bello in tutto molto pulito

Cons:

Posizione un po' distante dal centro

2026-05-24 via Nuitee
何子凡 solo_traveller in
9
2026-05-22 via Nuitee
P
Pitic couple ro
10
2026-05-22 via Nuitee
K
Karolina solo_traveller pl
9
Pros:

Nice and clean. The stuff was great! You need to visit the nearby tiger hill with pagoda on top. It's a large scenic park, so lovely and a lot of photo spots!

Cons:

A bit far from city center, but ok if you take a taxi.

2026-05-20 via Nuitee
S
Sarah couple ch
9
Magnifique
Pros:

Nous avons adoré cet hôtel. La chambre était très grande, propre et confortable.
Le petit déjeuner était sous forme de buffet, c’était délicieux (convient très bien aux européens).
Le staff était également très serviable et souriant.

Cons:

La situation géographique n’est pas optimale (loin du métro), mais les didis sont peu chers.

2026-05-20 via Nuitee
S
SHUFANG CHEN solo_traveller tw
10
Pros:

櫃台的小姐姐很熱心回答我們各種問題, 浴室的修繕也很快速, 早餐的阿姨服務也很

Cons:

2026-05-18 via Nuitee
Жаныбек family_with_children kg
10
2026-05-18 via Nuitee
B
Backhaus couple sg
8
Pros:

Location was great, could reach Lingering gardens on foot. Staff was friendly and explained everything we needed to know. Breakfast was correct and offered some nutritious food.

Cons:

The room's sound proofing wasn't the best.

2026-05-13 via Nuitee
丁詩書 solo_traveller tw
10
Pros:

有機會還來

2026-05-12 via Nuitee
丁詩書 solo_traveller tw
9
2026-05-12 via Nuitee
A
ANDREA DE CASSIA couple br
10
foi muito boa
Pros:

limpa e confortável

2026-05-11 via Nuitee
A
Andrew couple au
9
Clean, modern and friendly stay.
Pros:

Lovely modern hotel. Super clean too. Very helpful front-of-house. One very patient young man guided us through how to navigate and use our app for the subway. Breakfast was really good and caters for both Chinese and western tastes.

Cons:

The hotel is a tad away from Suzhou's buzz, so you need to be ready to jump in a Didi or hop on the subway. The surrounding location is not especially ambient. That said, we did indeed walk to a nearby park on May Day and had a ball. The subway is walkable too. It's just that the hotel doesn't spill out into anything especially beautiful or historic. But that said, it doesn't take much to access old town Suzhou. Maybe alittle distance is a good thing.

2026-05-11 via Nuitee
N
Nang family_with_children gb
9
A comfortable stay
Pros:

It is close to Suzhou station, only 10 mins drive.
There is 24/7 laundry facilities, both for washing and drying.
The hotel is clean and it has lifts.
The room is spacious and the bed is comfortable.

Cons:

If you are taking high speed rail that stops at Suzhou South, then it is 40 mins drive.
It is not within walking distance to tourist attractions.
The hotel is not close to subway station.

2026-05-10 via Nuitee
J
Julia extended_group pl
8
Ładnie
Pros:

Duży pokój, dostałyśmy dwa łóżka, personel dobrze mówił po angielsku

Cons:

Nie bardzo blisko do wszystkiego, metro daleko, najlepiej taxi, okno wychodziło na ulice

2026-05-10 via Nuitee
N
Nutchanon extended_group th
10
2026-05-10 via Nuitee
R
Regina solo_traveller de
10
Nah an den lokalen chinesischen Lebensgewohnheiten
Pros:

Die Lage zu den Gärten in Suzhou ist gut. Außerdem lernt man viel über die Wohnviertel dort und geht dort essen , wo Chinesen nach Feierabend essen gehen. Sehr großzügige Unterkunft!

Cons:

Es war alles tip top.

2026-05-08 via Nuitee
P
Paulo Cesar Cabral Filho solo_traveller br
10
Pros:

Ótima localização, pessoal muito atencioso e simpático. Café da manhã excelente. Parabéns! Ótimo custo benefício.

2026-05-08 via Nuitee