Cendre Hotel

Hotels
Independent
9.2 (24 reviews)
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000 , Suzhou , CN

Facilities

Meeting rooms
Nature reserve
Arcade/game room
Area rugs in public areas
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Spacious Room
Friendly Staff
Cons:
A bit far from the city, but quiet.

Categories

Cleanliness
9.14
Friendly staff & clean room.
Service
9.61
Friendly staff.
Location
8.65
Location is close to several attractions.
Room Quality
9.1
Room is spacious.
Amenities
9.33
Standard quality for this hotel tier.
Value for Money
9.09
Best price-quality ratio.
Food and Beverage
9.34
Standard quality for this hotel tier.
Overall Experience
9.31
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:24

Property Description

Escape to the tranquil comforts of Cendre Hotel, where modern elegance meets a serene atmosphere in the heart of Suzhou.

Recreation & Relaxation
Unwind at our 24-hour fitness center or relish stunning views from our terrace and garden. For a taste of leisure, engage in fun activities at our arcade/game room.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the cafe. Enjoy a buffet breakfast daily and room service during select hours for extra convenience.

Business & Event Facilities
Planning a gathering? Our hotel features 1614 square feet of versatile event space including a conference center and meeting rooms, supported by services like dry cleaning and a dedicated business center.

Don’t miss the chance to experience unparalleled hospitality—book your stay at Cendre Hotel today!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 9.14
Service: 9.61
Location: 8.65
Room Quality: 9.1
Amenities: 9.33
Value for Money: 9.09
Food and Beverage: 9.34
Overall Experience: 9.31
P
paolo solo_traveller it
10
splendido
Pros:

fantastico
si puo´pagare con carta di credito
il personale preparato , professionale , gentile parla inglese : incredibile in Cina , sanno anche fornire indicazioni su cosa visitare
colazione molto buona e ogni giorno aveva variazioni
camera molto carina
ono degli hotel dove sono stato nella mia vita con un rapporto qualita´prezzo eccezionale

Cons:

il caffe era terribile , comprensibile perche´in Cina conoscono solo caffe´e pizza arrivati dagli stati uniti che hanno solo il nome

2026-06-12 via Nuitee
S
Steffen solo_traveller de
9
Pros:

Das Hotel sieht sehr schön aus und ist sehr ruhig. Die Zimmer sind sauber und ausreichend gross. Das Frühstück ist gut, es gibt auch etwas Toast für Europäer, der Kaffee schmeckt auch.
Die Lage ist auch ok. Mit dem Didi in 8min am Bahnhof und in 15 Minuten an den Gärten. Ich würde wieder buchen.

Cons:

Das Gym besteht nur aus einem Laufband. Was macht nicht gestört hat.
Die U-bahn Station ist etwas entfernt, aber dafür liegt das Hotel schön ruhig. Man kann nicht alles haben.

2026-06-09 via Nuitee
F
FEICHAO couple tw
10
2026-06-08 via Nuitee
M
Monique couple es
8
Aangenaam
Pros:

Het was netjes en de mensen erg vriendelijk

Cons:

Het ontbijt was erg sober. Geen juutje geen gebakken eitjes of zo. Meer gericht op Chinees ontbijt.

2026-06-08 via Nuitee
G
Govindra S solo_traveller in
10
2026-06-08 via Nuitee
C
Chen solo_traveller tw
10
Pros:

鄰近虎丘,交通方便,大廳及中庭設計典雅、房間寬敞舒適

2026-06-07 via Nuitee
R
Riasat extended_group es
10
2026-06-07 via Nuitee
M
marjolijn solo_traveller nl
7
Pros:

Alles

Cons:

Niks

2026-06-05 via Nuitee
P
Paula Andrea solo_traveller co
9
Pros:

La cercanía al Tiger Hill. Hiper recomendado .

2026-05-30 via Nuitee
C
Chee Chwan solo_traveller my
10
Pros:

The front office receptionists were very attentive and helpful, they know we were from Malaysia, they offer to buy goods from Mei Tuan and help to pay in advance and we pay them back.

Hotel environment very spacious, very clean, room were so spacious, kids love it as they have their own double bed and upper level and parents can enjoy staying at it own bed...

i could said, this is the perfect hotel that i have stayed at China...

The areas is easily to get DiDi and accessible to Santang Streets and Pingjiang Streets.

2026-05-29 via Nuitee
M
Mike solo_traveller nz
8
I would stay again
Pros:

Location and breakfast were good

Cons:

I didnt like the fact part of my stay was during Labour weekend and the prices were increased 3time for a hotel that was not fully booked

2026-05-28 via Nuitee
R
Rocco solo_traveller it
10
Suzhou
Pros:

Bello in tutto molto pulito

Cons:

Posizione un po' distante dal centro

2026-05-24 via Nuitee
P
Pitic couple ro
10
2026-05-22 via Nuitee
何子凡 solo_traveller in
9
2026-05-22 via Nuitee
K
Karolina solo_traveller pl
9
Pros:

Nice and clean. The stuff was great! You need to visit the nearby tiger hill with pagoda on top. It's a large scenic park, so lovely and a lot of photo spots!

Cons:

A bit far from city center, but ok if you take a taxi.

2026-05-20 via Nuitee
S
Sarah couple ch
9
Magnifique
Pros:

Nous avons adoré cet hôtel. La chambre était très grande, propre et confortable.
Le petit déjeuner était sous forme de buffet, c’était délicieux (convient très bien aux européens).
Le staff était également très serviable et souriant.

Cons:

La situation géographique n’est pas optimale (loin du métro), mais les didis sont peu chers.

2026-05-20 via Nuitee
S
SHUFANG CHEN solo_traveller tw
10
Pros:

櫃台的小姐姐很熱心回答我們各種問題, 浴室的修繕也很快速, 早餐的阿姨服務也很

Cons:

2026-05-18 via Nuitee
Жаныбек family_with_children kg
10
2026-05-18 via Nuitee
B
Backhaus couple sg
8
Pros:

Location was great, could reach Lingering gardens on foot. Staff was friendly and explained everything we needed to know. Breakfast was correct and offered some nutritious food.

Cons:

The room's sound proofing wasn't the best.

2026-05-13 via Nuitee
丁詩書 solo_traveller tw
10
Pros:

有機會還來

2026-05-12 via Nuitee