ibis Kuala Lumpur City Centre

Hotels
ibis
8.1 (6251 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6251 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
برنسس couple sa
5
2026-07-04 via Nuitee
S
Shahbaz solo_traveller pk
8
2026-07-03 via Nuitee
B
Boon Teng solo_traveller my
9
2026-07-03 via Nuitee
J
Joseph couple gb
7
Pros:

Good location standard facilities

Cons:

Gym was poor

2026-07-02 via Nuitee
S
Salina couple my
9
Overall satisfied. Value for money. will come again
Pros:

the plus side is the water filter. no need to buy mineral water

Cons:

a bit narrow

2026-07-01 via Nuitee
T
THUWAIBA extended_group tz
9
2026-06-30 via Nuitee
M
MARIA solo_traveller es
7
2026-06-29 via Nuitee
G
gianluca solo_traveller it
4
Non andate se avete intolleranze alimentari glutine , deludente..
Pros:

Camera nel complesso e pulizia

Cons:

Sicuramente il problema numero 1 riscontrato è la colazione , essendo celiaco non posso mangiare senza glutine ma da una catena come ibis mi aspettavo più attenzione al cliente e a una patologia alimentare. Completa impreparazione ne alternativa senza glutine nella colazione, volevo segnalare all'hotel che chi ha problemi senza glutine ha bisogno di cibo non contaminato da altri cibi, pertanto separato. La mescolanza di cibi di tipo asiatico peggiora la situazione , la piscina inoltre deludente diciamo che è stata una scelta errata a parte la grandezza della camera.. per un europeo non lo consiglierei. È perfetto per una clientela asiatica ma non italiana.. mi spiace ma il mio commento è la realtà del nostro soggiorno un punteggio di 4.5 è più che alto per il soggiorno , completa inoltre la richiesta di rimborso della colazione che dopo 28 giorni non è ancora arrivato...

2026-06-29 via Nuitee
C
CHRISTY extended_group hk
8
2026-06-29 via Nuitee
A
Akanksha solo_traveller in
9
Pros:

Swimming pool. View. Washroom. Breakfast

Cons:

The washroom is somewhat small

2026-06-29 via Nuitee
D
Daniel couple au
10
Pros:

Convenient location and modern rooms. The rooftop pool had a great view, and the booking was good value for money.

2026-06-29 via Nuitee
V
Vicky solo_traveller pk
10
Pros:

Everything except food..

Cons:

Food... no variety of fruits .. daily same menu .. and a lot of chinese and indian food.. daily idl,i dosa .. you should add more indian variety.

2026-06-28 via Nuitee
J
Javier solo_traveller es
8
2026-06-28 via Nuitee
D
Dr Bhola Nath solo_traveller in
8
Good and comfortable stay
Pros:

Location

2026-06-28 via Nuitee
A
AKI solo_traveller jp
9
朝食のメニューで豚か牛のタンパク質メニューを増やしてほしい。
Pros:

ベットからバスルームまで部屋全体が清潔であった事

Cons:

エレベーターの基数の待ち時間が少し長かった。

2026-06-27 via Nuitee
R
Ramy solo_traveller ae
10
Pros:

Close to the city center, close to the petronas twin towers, close to KLCC mall. On top of that very friendly staff very kind they even gave me a birthday cake to my room to celebrate my birthday. I will definitely reconsider staying again in Ibis Kuala Lumpur City Center again.

2026-06-27 via Nuitee
N
nurul rabiatul asma couple my
7
not worth the price
Pros:

location nearby klcc,lunch sedap to hrga x sprti di website

Cons:

pricey,x de air minuman disediakn sbb dh ade air tapis direct dlm toilet tp rase air x fresh,towel ade stain + kotor,parking soo kecik as location city centre very limited space,peti x sejuk

2026-06-27 via Nuitee
N
Nicola couple it
7
2026-06-26 via Nuitee
E
Ersin Berke couple tr
4
2026-06-25 via Nuitee
R
Rowena solo_traveller au
8
Pros:

Walking distance to shopping centres and train station.

2026-06-25 via Nuitee