ibis Kuala Lumpur City Centre

Hotels
ibis
8.1 (6218 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

Free
Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6218 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
P
poobalasingam solo_traveller my
6
I’m a hotelier too,i am not complaining,but just a feedback.can be more concern.Thank you
Pros:

Like the cleaniness

Cons:

1.The front office staff should inform us about the parking fares during we check in.
I use my own credit to pay the parking fee..once i pay i FO staff,she told me that when everytime we go out,we shud inform FO.i not aware about this during check in.
2.Also our water bottle was empty,housekeeping shud double check before handover the room to check in.
3.Breakfast choices was good but,can be more hot or warm.most of dishes quite cold.

2026-06-12 via Nuitee
S
Shuyi couple my
8
2026-06-11 via Nuitee
R
Reis solo_traveller br
10
2026-06-11 via Nuitee
E
Eric couple fr
7
2026-06-10 via Nuitee
S
Shahruniza couple my
5
2026-06-09 via Nuitee
A
Abdullrhman solo_traveller sa
10
Pros:

اقامة قبل الانتقال للشقة.. مناسب موقع وخدمة وسعر

2026-06-09 via Nuitee
D
Dr nadia jamil solo_traveller pk
10
Pros:

Best location comfortable room

Cons:

Everything is perfect

2026-06-08 via Nuitee
A
Arif couple my
9
Amazing location.
Pros:

Superb condition.

Cons:

Parking space is cramped.

2026-06-07 via Nuitee
A
Ahmed solo_traveller sa
4
غير جيدة
Pros:

موقع جميل

Cons:

تعامل موظفين غير جيد
مناشف غير متوفرة كل الاوقات

2026-06-07 via Nuitee
A
AHMED solo_traveller sa
4
اقامة غير جيدة
Pros:

الموقع قريب من كل شي

Cons:

تعامل الاستقبال غير جيد خصوصا الولد
المناشف كل مره اطلبها طلب ويقولوا احيانا خلصت

2026-06-07 via Nuitee
A
AHMED solo_traveller sa
5
غير جيد
Pros:

الموقع جميل وقريب

Cons:

المناشف نشحذها كل يوم

2026-06-07 via Nuitee
A
AitchBee solo_traveller de
8
2026-06-07 via Nuitee
A
Ahmed couple sa
4
غير جيدة
Pros:

موقع قريب من كل شي

Cons:

المناشف قليلة وغير متوفرة

2026-06-07 via Nuitee
L
Latif family_with_children my
10
2026-06-05 via Nuitee
C
CHUNNAN extended_group tw
9
Pros:

Location

Cons:

Equipment

2026-06-05 via Nuitee
Z
Zoltán solo_traveller hu
10
Pros:

Pár perc sétára van a Petronas tornyoktól és a központtól. Udvarias személyzet, tökéletes ár-érték arány

2026-06-05 via Nuitee
M
Mèris couple ch
7
2026-06-05 via Nuitee
Y
Yih Ting family_with_children my
8
Pros:

There is variety choice for breakfast which is a surprise to me. The design of the room looks modern and comfortable.

2026-06-05 via Nuitee
K
Khaidina solo_traveller my
9
Pros:

--

Cons:

--/

2026-06-04 via Nuitee
H
Hemra solo_traveller tm
10
2026-06-04 via Nuitee