ibis Kuala Lumpur City Centre

Hotels
ibis
8.1 (6162 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6162 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
O
Olga couple ru
10
Современный отель в самом центре Куала-Лумпура
Pros:

Современный отель, в номере есть все необходимое. До центра и башен минут 10-12 неспешным шагом. Завтрак нормальный. Изюминка - инфинити-бассейн на 31 этаже, в котором мы были одни. Провели 1.5 часа, релаксируя и фотографируясь. Очень актуальна услуга хранения багажа после выписки - очень нас выручила. При поездке в следующем году скорее всего снова выберу этот отель.

2026-05-23 via Nuitee
M
M Saffari extended_group my
7
awesome
Pros:

The hotel location is very good. service of the front desk staff is excellence.

Cons:

room temperature is hot

2026-05-23 via Nuitee
N
Nur Rohaida couple my
10
2026-05-23 via Nuitee
A
azmi couple my
9
2026-05-23 via Nuitee
A
Antonio couple it
9
2026-05-22 via Nuitee
D
Douglas solo_traveller sg
9
Will stay again when I visit KL
Pros:

Free carpark

Cons:

Nil

2026-05-22 via Nuitee
T
Tamir couple mn
9
2026-05-20 via Nuitee
B
Betsy Chi couple tw
7
Pros:

飯店對面有便利商店,要買東西很方便。
離雙子塔也近,走路過去約10來分鐘,就當地交通較擁擠的狀況來說,能走路就到其實方便許多。

Cons:

房間內的浴巾感覺已有年代,聞起來會有點潮濕味。
建議可以汰換掉,換全新的。

2026-05-20 via Nuitee
Ágnes solo_traveller hu
9
Pros:

Good location, nice staff

2026-05-20 via Nuitee
W
Waqas solo_traveller pk
9
2026-05-19 via Nuitee
S
Shema extended_group in
7
Location is the biggest win of this property. Rest is okay!
Pros:

Location is super accessible so that's a big win. That makes it expensive but good overall. Many charging ports!

Cons:

Room is pretty small for 2 people, Didn't have a place to keep our suitcases while having enough room to move around. Breakfast area can get pretty messy with a lot of spillage which is not cleaned.

2026-05-19 via Nuitee
A
AMBRIRIKI solo_traveller yt
7
Très bon hôtel
Pros:

Hôtel bien située à quelques minutes à pieds des lieux d’intérêt

Cons:

RAS

2026-05-19 via Nuitee
F
Fafali Philippine couple gh
10
2026-05-19 via Nuitee
L
Lekman solo_traveller no
10
2026-05-18 via Nuitee
S
SEYYAHEMRE solo_traveller tr
7
Pros:

Temiz merkezde

Cons:

Odada klima sesi çok fazla gece çok zor uyudum.

2026-05-18 via Nuitee
N
Not-Available solo_traveller fr
7
Pros:

- Localisation parfaite (10 min à pied des Petronas)
- Literie très confortable
- Chambre propre et vue sur la ville
- Vue de la piscine

Cons:

- Qualité de la nourriture dans les 3 points de restauration : café, lounge bar, buffet (ça dépanne mais ce n'est pas exceptionnel)
- Salle de sport avec quelques machines qui ne fonctionnent pas et vieux
- Prix de la chambre élevée

2026-05-18 via Nuitee
K
kalyssa couple fr
9
Pros:

Établissement propre et bien situé, avec un bon accueil et un petit déjeuner varié.

Cons:

/

2026-05-18 via Nuitee
A
Aaron solo_traveller au
10
Pros:

Room, shower, pool, sky lounge meals were lovely

2026-05-17 via Nuitee
S
Sabrina couple th
8
2026-05-17 via Nuitee
مساعد couple sa
9
شكرا لكم
Pros:

قريب من الاماكن السياحية

Cons:

تعامل الموظفين ممتاز

2026-05-17 via Nuitee