ibis Kuala Lumpur City Centre

Hotels
•
ibis
8.1 (6278 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my
+60 3-2778 3333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6278 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
Z
Zainab • couple • iq
8
نشكركم على حسن الاستضافه
Pros:

قريب من كل شي

Cons:

الغرف مساحتها صغيره وغير مريحه

2026-07-25 • via Nuitee
G
GÖZDE • family_with_children • tr
8
Fiyat performans oteli
Pros:

Sonsuzluk havuzu güzeldi ama biraz küçük ve şezlong yoktu. Fotoğraf köşeleri hoşumuza gitti.

Cons:

Spor salonu eskiydi. Kahvaltıda damak tadımıza uygun bir şey bulamadık ve servis iyi değildi.

2026-07-23 • via Nuitee
G
Gianna • couple • us
8
Pros:

Perfect location, staff was accommodating and room was good for the value.

2026-07-23 • via Nuitee
T
Turki • solo_traveller • sa
7
2026-07-23 • via Nuitee
E
Eleonora • couple • it
8
2026-07-23 • via Nuitee
H
HABIBA • extended_group • bd
6
2026-07-23 • via Nuitee
B
batuhan • couple • tr
9
Fiyat performans
Pros:

Tesis tertemiz. Kurumsal. Asansörler hızlı çalışıyor. Odalarda arıtma suyu olması büyük bir avantaj. Diş fırçaları her gün yenileniyor

Cons:

Tesisin çatı havuzu küçük ve istenilen manzaraya sahip olmayabilir.
Ayrica kahvaltı iki gün de aynıydı. Günlük farklı çeşitlikler lazım.
Odada cam var ama açılmıyor

2026-07-23 • via Nuitee
C
Catherine • solo_traveller • pt
9
Pros:

chambre très confortable, magnifique vue depuis le 25ème étage!

Cons:

dommage qu'il soit impossible de bénéficier d'un early check in! Pour les voyageurs de travail, impossible de prendre une douche avant de se rendre à une réunion, à améliorer.

2026-07-22 • via Nuitee
J
Jia Jun • family_with_children • nl
5
2026-07-22 • via Nuitee
F
Fitri • couple • my
7
2026-07-22 • via Nuitee
E
el ghoul • couple • tn
9
2026-07-21 • via Nuitee
S
Sawsan • solo_traveller • kw
9
Pros:

Everyone was good 👍

Cons:

Everything

2026-07-21 • via Nuitee
C
Campal • solo_traveller • sn
7
2026-07-20 • via Nuitee
C
Campal • solo_traveller • sn
7
2026-07-20 • via Nuitee
H
Hassan • couple • eg
8
Good value for money in klcc
Pros:

The location , restaurant & high floor (29) was anew experience for me to live in & clean

Cons:

Over Crowded, but they are good to handle

2026-07-20 • via Nuitee
H
Hassan • couple • eg
8
2026-07-20 • via Nuitee
N
Norkhairul • solo_traveller • my
9
2026-07-20 • via Nuitee
N
Norkhairul • solo_traveller • my
9
2026-07-20 • via Nuitee
C
Campal • solo_traveller • sn
8
2026-07-20 • via Nuitee
Q
Qamarol • couple • my
10
2026-07-19 • via Nuitee