Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Spacious Rooms
Cons:
Unclean Lobby Toilets
Staff Attitude Issues

Categories

Cleanliness
8.9
Several negative mentions about unclean lobby toilets and concerns about cleanliness of pillows.
Service
9.87
Overall, staff were described as friendly and helpful, although one negative experience with a single staff member was noted.
Location
10
Multiple reviews emphasized the excellent location, being in the center of shopping and close to transport.
Room Quality
9.91
Rooms were generally described as spacious and comfortable, with good amenities.
Amenities
9.86
Positive mentions regarding complimentary drinks, washing machines, and good facilities.
Value for Money
9.39
Generally good value due to central location and comfortable amenities.
Food and Beverage
8.85
Limited dining facilities mentioned, relying on nearby options for meals.
Overall Experience
10
Overall, a highly rated experience with many positive remarks regarding location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:01

Property Description

Prime Location in Kyoto
Located just 500 meters from Gion Shijo Station, Tokyu Stay Kyoto Sakaiza Shijo Kawaramachi offers a convenient stay near popular attractions like Kiyomizu-dera Temple and Heian Shrine.

Comfortable and Modern Accommodation
Enjoy well-equipped non-smoking rooms with amenities such as air conditioning, flat-screen TVs, and private bathrooms with free toiletries. The friendly staff at the 24-hour front desk is always ready to assist.

Convenient Facilities and Services
Take advantage of concierge services, free WiFi, and a shared lounge during your stay. Relax on the terrace or explore nearby landmarks like Kyoto International Manga Museum.

Experience the best of Kyoto at Tokyu Stay Kyoto Sakaiza Shijo Kawaramachi. Book now for an unforgettable stay!

Important information:

[About room cleaning]
・Consecutive staying
"Simple cleaning" is a request system.
Please put out a cleaning request tag in front of the door if you wish.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee.
Please contact the front desk for details.

Since our hotel is located in the shopping district of Shinkyogoku-dori, it is not possible to come directly by car.
If you reach by a taxis, please get off near the entrance of Shinkyogoku-dori on the Shijo-dori side (about 1 minute on foot).
There is no parking lot, but please feel free to contact us as we will guide you to a nearby coin parking lot.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1581 reviews
Cleanliness: 8.9
Service: 9.87
Location: 10
Room Quality: 9.91
Amenities: 9.86
Value for Money: 9.39
Food and Beverage: 8.85
Overall Experience: 10
A
Abhinav couple sg
8
2026-05-30 via Nuitee
C
Clemrose family_with_children us
10
Pros:

Can’t beat the location. I’m definitely staying here again

2026-05-29 via Nuitee
R
Richard extended_group us
9
2026-05-28 via Nuitee
I
Irene family_with_children id
10
2026-05-28 via Nuitee
C
Carolyn couple au
10
2026-05-27 via Nuitee
J
Joy solo_traveller ph
7
Pros:

Location

Cons:

Room very small

2026-05-27 via Nuitee
A
Antonina couple ca
9
Excellent choice for exploring Kyoto
Pros:

Location is convenient for shopping and restaurants as well as easy walking distance to two subway lines.
Staff are very helpful and facility is clean, quiet and well equipped. We took a premier room with a sitting area and some kitchen facilities. Included a washer/dryer with soap.
All in excellent working order.

2026-05-27 via Nuitee
D
daniel couple il
9
2026-05-27 via Nuitee
A
Aleksandra couple pl
9
Good base for visiting Kyoto
Pros:

We liked our room, it could be bigger, especially bathroom, but it is Japan, so standards are different :) we loved staff hospitality, they were really nice. But most of all we valued localisation of the hotel. It was perfect!

Cons:

Our room had bad smell of dump in it, it was really unpleasant once you entered the room, but when you opened the window it was ok.

2026-05-26 via Nuitee
N
Naegele couple us
9
2026-05-26 via Nuitee
R
Rajal couple nl
9
2026-05-25 via Nuitee
M
Mylene extended_group us
9
We had an incredible and memorable experience at Tokyu Stay Sakaiza Kawaramachi.
Pros:

We surprisingly enjoyed the location of Tokyu Stay Kyoto Sakaiza. It is within steps from Nishiki Market and heart of Kawaramachi. We especially loved the personal touch and interaction with front desk of a smaller boutique hotel. It also offered water, coffee, tea and sake for their guests which is a lovely appreciated touch. It is convenient and easy access to subway/metro.

Cons:

None. We would here if ever in Kyoto again.

2026-05-24 via Nuitee
S
saroj couple us
9
2026-05-24 via Nuitee
S
Sarah family_with_children au
10
Perfect Kyoto stay! Will be coming back.
Pros:

The location was amazing, the staff were unbelievably helpful and kind, the hotel itself was clean, modern and great facilities for me and my boys. Free drinks and a washer dryer in the from topped it off!

2026-05-23 via Nuitee
S
Scott solo_traveller us
9
Great Hotel in an Excellent Location
Pros:

- Beautiful hotel
- Clean, very comfortable rooms with washer/dryer
- Very friendly and helpful staff
- Excellent location
- Free coffee all day and complimentary sake later in the day
- Outdoor patio

Cons:

Lack of restaurant

2026-05-23 via Nuitee
A
Agelfors solo_traveller se
7
2026-05-22 via Nuitee
P
Pak extended_group us
10
2026-05-22 via Nuitee
A
alan extended_group au
10
Lovely and easy place
Pros:

Have been before & will come again

Cons:

nothing

2026-05-22 via Nuitee
F
Fay couple us
10
Pros:

Really nice deco at the reception! There are sake tasting bar and soft drinks.
There are microwave and washing machine in the room!
The staff

2026-05-20 via Nuitee
P
Pryor solo_traveller gb
10
Pros:

The hotel is in a great location. We were on the 8th floor which was really quiet. Rooms are spacious and very clean, with additional table and chairs for seating area. As you come out of the hotel you are right in the heart of the markets shopping area. Staff are friendly and there are free coffees, drinks and even 🍶 sake. Definitely recommend this hotel for a stay in Kyoto.locak to metro, buses. Short walk to Gion area and canal side walks.

Cons:

There was not much to dislike about this hotel. Highly recommend.

2026-05-20 via Nuitee