Hotel Boutique Casa Abuela Maria

Hotels
8.5 (779 reviews)
Av. Jose maria Morelos 400 Col. Centro , Oaxaca City , mx

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Noise issues
Basic breakfast

Categories

Cleanliness
8.25
Several comments noted cleanliness, but some also mentioned issues like mould in the bathroom.
Service
9.25
Positive feedback regarding staff friendliness and attentiveness, particularly from reviews praising personal attention.
Location
9.25
Repeatedly praised as excellent, with close proximity to main attractions.
Room Quality
7.75
Mixed reviews, citing noise issues and lack of natural light, though some comfort noted.
Amenities
8.25
Some amenities were mentioned positively, but also notes on limited food options.
Value for Money
8.75
Generally perceived as good value for the location and offerings, despite minor complaints.
Food and Beverage
7.75
Breakfast received mixed reviews, described as minimal.
Overall Experience
8.75
Overall positive experiences highlighted, despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:04

Property Description

Central Location in Oaxaca Historic Centre
Located in the heart of Oaxaca City, Hotel Boutique Casa Abuela Maria offers easy access to top attractions like Santo Domingo Temple and Oaxaca Cathedral.

Comfortable and Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms. The hotel also provides a 24-hour front desk and free WiFi for convenience.

Relaxing Sun Terrace
Unwind and soak up the sun on the hotel's sun terrace, offering a peaceful retreat after a day of exploring the city.

Experience the charm of Oaxaca City at Hotel Boutique Casa Abuela Maria. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 779 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
Z
Zakariya solo_traveller fi
9
Pros:

The people that works here are amazing, especially Denisse!

2026-07-02 via Nuitee
L
Lopez solo_traveller mx
9
2026-06-29 via Nuitee
F
Francisco couple es
9
Muy correcto
Pros:

Hotel céntrico, instalaciónes relativamente nuevas y limpias

Cons:

Habitación muy pequeña

2026-06-24 via Nuitee
A
Ana solo_traveller mx
7
Satisfactoria pero no excelente
Pros:

La ubicación es excelente, céntrico y accesible. El personal amable

Cons:

La habitación era interior y muy pequeña, no tenía ninguna ventana. Solicité cambio pero no fue posible por disponibilidad.

2026-06-24 via Nuitee
A
Andrea solo_traveller mx
10
2026-06-10 via Nuitee
A
Anouk couple nl
6
Matig
Pros:

De locatie was op zich prima maar door de protesten was dit ineens de doorgaande weg. Hierdoor veel lawaai, heel veel verkeersgeluid en de uitlaatgassen waren niet te doen!

Cons:

De kamer was klein en er was geen opberg ruimte. Je moest dus uit je koffer leven waardoor er nog minder ruimte was.
Het ontbijt was erg karig. Beetje yoghurt en muesli en papaya of mango. Maar echt Europees was het niet te noemen. Je kon toast krijgen maar daar was dan geen beleg voor.

2026-06-09 via Nuitee
C
Carolina extended_group mx
7
Instalaciones y limpieza muy bien. Mal por falta de estacionamiento, wifi y ruido.
Pros:

la limpieza de la habitación, podrían agregar proteína en el desayuno, es muy ligero, solo sirven fruta, yogurt, pan tostado, cafe y jugo. Falta escritorio en la habitación.

Cons:

Hay una obra civil enfrente y toda la noche estuvieron sacando escombros, así que toda la noche, no pudimos dormir bien, aparte desde la 5 am empieza el ruido por el tráfico, los silbatos de tránsito. Aparte no tienen estacionamiento, no vi el anuncio en booking. Nos indicaron dejar el vehículo enfrente y nos despertaron poco antes de la 7am para que moviéramos el auto, pudieron habernos dicho que nos moviéramos a un estacionamiento público, o por lo menos prevenirnos de que nos llamarían. El Wifi no sirve.

2026-06-08 via Nuitee
J
Jorge couple us
6
Location , but everything else was okay
Pros:

Close to centro, A/C worked well. Hot shower

Cons:

Safe didn’t work, staff was very stingy with toilet paper and reluctant to give us a new toilet paper roll which happened twice. Upon checkout staff checked our room and swear we lost a tv remote, that was never there to begin with. Resulting us going back to the room to check, where we told the staff lady, that we never seen the remote. She was persistent there was 3 remotes. After her calling the cleaning lady she stated only 2 remotes were there causing us to check out later then scheduled.

2026-06-03 via Nuitee
C
Camilo0472 couple co
10
una muy buena opción para cuando la agenda exige estar afuera gran parte del dia!
2026-05-28 via Nuitee
R
Roberto family_with_children mx
9
Pros:

Instalaciones y cercanía con el centro de la ciudad

Cons:

Algo de ruido de la calle, autos.

2026-05-27 via Nuitee
E
Elena solo_traveller gb
9
Pros:

Location was unbeatable - very central, literally a couple of blocks from the Zócalo, cathedral etc., with plenty of amenities nearby. Oaxaca city in general is very safe, but the area in particular felt perfectly safe (for a solo woman) both day and night. Seeing the processions passing right under the window was pretty cool, too!
Staff was very helpful and always available for any need, we even managed to sort out a laundry load with a local company while I was there. The restaurant on the rooftop is very nice as well - not cheap but good food and good mezcal. Also appreciated that at 10pm it all shut down and the street went into "quiet mode".
Breakfast is minimal but does its job, and the housekeeper serving it was lovely.
The room itself was small but had everything I needed, shower was good and toiletries were provided. It was cleaned daily which was much appreciated, and some water was always provided.

Cons:

The WiFi was non-existent during my stay... The initial WiFi details I was given didn't work, I was then told they were doing works to it so I go the reception WiFi details but even those were hit and miss. If I didn't have data connection this would have been a real issue.
Noise levels were surprisingly ok given my room was on the main road, only exception was when a water tank (the loudest things known to man) decided that 7am was a perfectly acceptable time to start working, but that's definitely not the hotel's fault.
The room was very small - this wasn't really a problem as it had a good window and aircon, but it did mean the Aircon was right above the bed which isn't ideal.

2026-05-26 via Nuitee
D
Daniela Carolina solo_traveller mx
5
Con goteras
Pros:

La ubicación es buena por que es céntrico, tiene su propia terraza para comer o tomar alguna bebida.
El personal fue amable

Cons:

Tenía una gotera gigante, toda la noche se escuchaba gotear, cuando despertamos el cuarto estaba inundado y nuestras pertenencias mojadas, casi resbalamos al tratar de limpiar.
Lo comentamos con el encargado pero no nos ofreció ninguna solución o compensación

2026-05-25 via Nuitee
J
JOSÉ JAVIER solo_traveller mx
9
2026-05-16 via Nuitee
J
JUAN TOMAS solo_traveller es
8
Alojamiento cercano ,y la atencion del personal
Pros:

La ubicacion

Cons:

Las istalaciones de la fontaneria se atascaba constantemente el water

2026-05-15 via Nuitee
K
Kavalauskas extended_group mx
6
It was fine, but I wouldn’t go back or recommend it.
Pros:

The location was within walking distance of Centro.

Cons:

There were no exterior windows for almost all rooms. My room had a private terrace with only a hammock, but there was sewage coming up from the pipe and it constantly smelled like sewage. My parents’ room had no windows for fresh air, just internal windows to a public kitchen. The room was small and had no nightstand. Neither rooms had reading lights.

2026-05-03 via Nuitee
S
Sergio solo_traveller mx
8
2026-04-23 via Nuitee
K
Karina couple se
8
Pros:

Läget.

Cons:

Inga fönster i rummet, dusch och toalettfönster gick ut i trapphuset. Det gjorde att man hörde när människor gick i trapporna/pratade. Takterrassen var restaurang som man inte hade tillgång till om man inte åt/drack där.

2026-04-20 via Nuitee
I
iraide susana solo_traveller mx
10
Pros:

Cercanía

Cons:

Todo muy lindo

2026-04-19 via Nuitee
I
Irene extended_group es
8
2026-04-19 via Nuitee
S
Soto Alarcón family_with_children mx
10
Pros:

El restaurante tiene comida de autor, muy recomendable.

2026-04-17 via Nuitee