Kur and Hotel Suruga

Hotels
7.9 (2279 reviews)
Shimizu-ku Okitsu Azuma-cho 1234 , Shizuoka , JP
+81 54-369-6111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent onsen
Friendly staff
Variety of amenities
Good dining options
Cons:
Room cleanliness issues
Difficult location access
Inconsistent room quality

Categories

Cleanliness
6.86
Some reviews point out issues with room odors and cleanliness standards.
Service
8.83
Multiple reviews highlight the helpfulness and friendliness of the staff.
Location
7.87
Generally a good location, but some reviews mention difficulty in finding it.
Room Quality
6.82
Notably mixed sentiments; some issues with room quality were mentioned.
Amenities
8.35
Good variety of amenities, especially the onsen and spa experience.
Value for Money
7.81
Guests found the pricing reasonable for the experience, yet some felt it did not fully justify the cost.
Food and Beverage
7.86
Breakfast received positive mentions, but suggestions for improvement on vegetarian options were noted.
Overall Experience
8.83
Overall enjoyment expressed across many reviews, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Welcome to Kur and Hotel Suruga, your perfect retreat in Shizuoka!

Luxurious Dining Experience: Indulge in delectable dishes at our on-site restaurant, offering a culinary journey for your taste buds.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs, ensuring a seamless stay from check-in to check-out.

Relaxing Bathing Facilities: Unwind in our shared bathing facilities, where you can rejuvenate and refresh after a day of exploring.

Book your stay at Kur and Hotel Suruga now and experience the epitome of comfort and hospitality in Shizuoka!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 2279 reviews
Cleanliness: 6.86
Service: 8.83
Location: 7.87
Room Quality: 6.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.83
K
KAZUHIRO • solo_traveller • jp
8
2026-09-20 • via Nuitee
青木 • solo_traveller • jp
8
2026-09-19 • via Nuitee
K
KIYOSHI • solo_traveller • jp
7
2026-09-19 • via Nuitee
佐曽利 • solo_traveller • jp
4
2026-09-17 • via Nuitee
直美 • solo_traveller • jp
9
快適でした
Pros:

いつ行っても快適に過ごせます。
宿泊でうかがいましたが
山側のお部屋でも眺めはよく
素晴らしかったですが　
次回はぜひ海側に宿泊させていただこうと
思っています。
毎回思いますが従業員の方々は
どの業種の方でも皆さん優しく
嫌な思いは一切しません。
お風呂は岩盤浴が特に気に入っています。
他のお風呂もとてもゆっくりできて
快適でした。

Cons:

特にありません。

2026-09-17 • via Nuitee
Y
Yoshifumi • couple • jp
9
リピートですね
Pros:

温泉♨️が最高です

Cons:

ありません

2026-09-17 • via Nuitee
Y
yoriko • couple • jp
10
サービスもコスパも最強
Pros:

朝食の時間に遅れてしまったのですが、次の時間に空きがあるからとその後の時間を案内していただき、ゆっくり食べる事ができました。

Cons:

特にありません

2026-09-15 • via Nuitee
北村 • solo_traveller • jp
8
2026-09-15 • via Nuitee
三上 • solo_traveller • jp
7
2026-09-15 • via Nuitee
R
Rei • solo_traveller • jp
10
2026-09-13 • via Nuitee
溝田 • extended_group • jp
10
2026-09-12 • via Nuitee
Y
yoriko • extended_group • jp
10
期待以上でした
Pros:

お風呂もお食事も良かったです。

Cons:

せっかくのオーシャンビューのお部屋でしたが、あいにくのお天気で残念でした。

2026-09-10 • via Nuitee
T
Tomomi • family_with_children • jp
3
施設全体が不衛生で不快。改善を期待します
Cons:

部屋のトイレの尿臭が気になり
トイレを流すノズルが取れかかり壊れていた
部屋や廊下、脱衣所等全ての床のペとつきがとても気になりました

2026-09-09 • via Nuitee
K
kusaka yusuke • family_with_children • jp
3
ベッドがとても痒くてブツブツがでた
Pros:

ホテルマンの皆様の接客はとても良かったです。

Cons:

清潔感

2026-09-08 • via Nuitee
T
Toshie • couple • jp
8
2026-09-08 • via Nuitee
A
Akiko • solo_traveller • jp
9
Pros:

全部

Cons:

ない

2026-09-08 • via Nuitee
T
TAKASHI • family_with_children • jp
1
2026-09-06 • via Nuitee
M
MASAHIRO • couple • jp
8
2026-09-06 • via Nuitee
H
hoi tin • family_with_children • hk
7
房間設施相當老舊，但健康樂園部份設施相當豐富，反差很大。
Pros:

海景是不錯，健康樂園部份設施相當豐富，有濕的，也有乾的，應有盡有，好像低配版室內溫泉水上遊樂場。大浴場設施管理還算可以，不停有職員在維護及清潔。

Cons:

住宿方面，卻比下健康樂園太多，實在差距太遠。房間設施相當老舊，尤其是房門旁邊洗手台及廁所，手柄都脫落，門鉸位置有蜘蛛網，衛生程度不算理想，很一般。

2026-09-06 • via Nuitee
H
Hiro • extended_group • jp
10
2026-09-06 • via Nuitee