Kur and Hotel Suruga

Hotels
7.9 (2190 reviews)
Shimizu-ku Okitsu Azuma-cho 1234 , Shizuoka , jp
+81 54-369-6111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent onsen
Friendly staff
Variety of amenities
Good dining options
Cons:
Room cleanliness issues
Difficult location access
Inconsistent room quality

Categories

Cleanliness
6.86
Some reviews point out issues with room odors and cleanliness standards.
Service
8.83
Multiple reviews highlight the helpfulness and friendliness of the staff.
Location
7.87
Generally a good location, but some reviews mention difficulty in finding it.
Room Quality
6.82
Notably mixed sentiments; some issues with room quality were mentioned.
Amenities
8.35
Good variety of amenities, especially the onsen and spa experience.
Value for Money
7.81
Guests found the pricing reasonable for the experience, yet some felt it did not fully justify the cost.
Food and Beverage
7.86
Breakfast received positive mentions, but suggestions for improvement on vegetarian options were noted.
Overall Experience
8.83
Overall enjoyment expressed across many reviews, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Welcome to Kur and Hotel Suruga, your perfect retreat in Shizuoka!

Luxurious Dining Experience: Indulge in delectable dishes at our on-site restaurant, offering a culinary journey for your taste buds.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs, ensuring a seamless stay from check-in to check-out.

Relaxing Bathing Facilities: Unwind in our shared bathing facilities, where you can rejuvenate and refresh after a day of exploring.

Book your stay at Kur and Hotel Suruga now and experience the epitome of comfort and hospitality in Shizuoka!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2190 reviews
Cleanliness: 6.86
Service: 8.83
Location: 7.87
Room Quality: 6.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.83
K
Kenji • extended_group • jp
8
2026-07-25 • via Nuitee
M
Maikel • solo_traveller • nl
4
Nice place but wasnt for us
Pros:

Nice and helpful staff

Cons:

Location and the optioms around the hotel so for 2 guys trying to find a hotel backpacking with a stop in shizuoka i wouldnt recommend it

2026-07-25 • via Nuitee
敬次郎 • extended_group • jp
10
2026-07-23 • via Nuitee
M
Mitsuko • family_with_children • us
7
2026-07-22 • via Nuitee
K
katsuhide • solo_traveller • jp
8
最高でした
2026-07-22 • via Nuitee
礼子 • extended_group • jp
9
楽しく過ごさせて頂きました。
Pros:

フロントの女性の対応が好印象です。

Cons:

客室のテレビが故障？

2026-07-22 • via Nuitee
H
hiroshi • couple • jp
8
2026-07-22 • via Nuitee
A
Akiko • solo_traveller • jp
8
Pros:

海

Cons:

飲みものなどのお湯が手に入れづらい

2026-07-21 • via Nuitee
斉藤 • couple • jp
9
すごく　親切丁寧なスタッフに　感謝します
Pros:

困った事に対して　親切丁寧で　対応が早かったです

Cons:

名古屋方面から車で来た時に　ホテルまでの道のりがわかりにくかった

それくらいで、他に良くなかった点はなかった

2026-07-19 • via Nuitee
O
OSAMU • couple • jp
7
車旅の疲れ、癒して👍
Pros:

癒し時間・空間！

Cons:

駐車場。1区画が狭すぎ！

2026-07-19 • via Nuitee
服部 • solo_traveller • jp
5
Pros:

温泉が凄く良かった、疲れた身体を休めることができました

Cons:

夜、和食の店で1時間待たされたが食べることができず、他のそばやさんで食べました、残念な気持ちになりました

2026-07-18 • via Nuitee
M
MITSUO • couple • jp
8
ゆっくり休めた
Pros:

今回シルク風呂が修理中だったが、薬草風呂に変更してあり良かった

2026-07-18 • via Nuitee
H
hideaki • extended_group • jp
7
まあ良かったです　又利用したいです
Pros:

お値打ちです　朝食も良かった

2026-07-18 • via Nuitee
加藤 • extended_group • jp
8
ほぼ満足
Pros:

朝早くチェックアウトしたので食べてない

Cons:

特にありません

2026-07-18 • via Nuitee
Y
Yoshie • family_with_children • jp
7
お風呂が最高でした
Pros:

料理がバラエティーに富んでいる

Cons:

孫がプールを楽しみにしていたが平日で入れなかった

2026-07-16 • via Nuitee
M
Masayo • couple • jp
1
2026-07-15 • via Nuitee
K
kiyoe • couple • jp
8
最高
Pros:

お風呂の数
清潔

Cons:

チェックインの時に待った

2026-07-14 • via Nuitee
O
OSAMU • solo_traveller • jp
8
ベリー👍
Pros:

ゆったり過ごせ🚙旅の疲れが癒せた。♨️何よりで種類も豊富！

Cons:

海辺へ出るのに判りづらく、結局ダメだった〜

2026-07-14 • via Nuitee
M
Mayumi • couple • jp
10
2026-07-13 • via Nuitee
E
EMI • couple • jp
9
2026-07-12 • via Nuitee