Kur and Hotel Suruga

Hotels
7.9 (2240 reviews)
Shimizu-ku Okitsu Azuma-cho 1234 , Shizuoka , jp
+81 54-369-6111

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent onsen
Friendly staff
Variety of amenities
Good dining options
Cons:
Room cleanliness issues
Difficult location access
Inconsistent room quality

Categories

Cleanliness
6.86
Some reviews point out issues with room odors and cleanliness standards.
Service
8.83
Multiple reviews highlight the helpfulness and friendliness of the staff.
Location
7.87
Generally a good location, but some reviews mention difficulty in finding it.
Room Quality
6.82
Notably mixed sentiments; some issues with room quality were mentioned.
Amenities
8.35
Good variety of amenities, especially the onsen and spa experience.
Value for Money
7.81
Guests found the pricing reasonable for the experience, yet some felt it did not fully justify the cost.
Food and Beverage
7.86
Breakfast received positive mentions, but suggestions for improvement on vegetarian options were noted.
Overall Experience
8.83
Overall enjoyment expressed across many reviews, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Welcome to Kur and Hotel Suruga, your perfect retreat in Shizuoka!

Luxurious Dining Experience: Indulge in delectable dishes at our on-site restaurant, offering a culinary journey for your taste buds.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs, ensuring a seamless stay from check-in to check-out.

Relaxing Bathing Facilities: Unwind in our shared bathing facilities, where you can rejuvenate and refresh after a day of exploring.

Book your stay at Kur and Hotel Suruga now and experience the epitome of comfort and hospitality in Shizuoka!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 2240 reviews
Cleanliness: 6.86
Service: 8.83
Location: 7.87
Room Quality: 6.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.83
さおり • solo_traveller • jp
8
Pros:

お風呂が色々あって良かったです。子供はプール温泉が気に入ってました。

Cons:

館内が少し暑かったかな。お風呂上がり一階でいたのですが、汗が止まらずでした。

2026-08-22 • via Nuitee
星野 • solo_traveller • jp
2
2026-08-22 • via Nuitee
T
teruko • solo_traveller • jp
8
2026-08-22 • via Nuitee
小松 • solo_traveller • jp
10
Pros:

お風呂が最高

Cons:

ない

2026-08-22 • via Nuitee
F
Fumitaka • couple • jp
7
満足
Pros:

おふろ、早めにチェックインさせてくれた

Cons:

とくには

2026-08-22 • via Nuitee
向井 • solo_traveller • jp
8
Pros:

温泉施設が充実していました。利用者多いのに対応早くしてくれました。

Cons:

チェックインに時間がかかりました

2026-08-22 • via Nuitee
T
Takumi • couple • jp
9
Pros:

抜群のオーシャンビュー

Cons:

サウナルームに古さを感じてしまった

2026-08-21 • via Nuitee
は • solo_traveller • jp
10
2026-08-21 • via Nuitee
K
kazuto • extended_group • jp
6
2026-08-20 • via Nuitee
T
Taketomo • couple • jp
9
2026-08-19 • via Nuitee
渡辺 • family_with_children • jp
8
とてもよかった！
Pros:

歩けるお風呂は最高です。お湯の温度も、私達には、ぴったりでした。

2026-08-18 • via Nuitee
S
SATOMI • extended_group • jp
5
2026-08-18 • via Nuitee
Y
YUKO • extended_group • jp
10
楽しかった。また来たいです
Pros:

お風呂、ジム、食べ物美味しかった

Cons:

特にないです

2026-08-18 • via Nuitee
M
megumi • couple • jp
8
お風呂を満喫
Pros:

お風呂がとても良かった

Cons:

エレベーターが分かりづらい

2026-08-18 • via Nuitee
大鐘 • extended_group • jp
7
一人宿泊には最高
2026-08-17 • via Nuitee
M
miho • extended_group • jp
5
2026-08-17 • via Nuitee
T
Taburo • family_with_children • jp
9
温泉とサウナの種類が豊富！
Pros:

ゆっくり温泉を楽しめた。

Cons:

山側の部屋に泊まったが景色がイマイチだった。

2026-08-17 • via Nuitee
H
HIROSHI • extended_group • jp
8
来てよかったの一言
Pros:

温泉施設は岩盤浴からサウナ、温泉と種類も豊富でシャンプーも数種類の中から選べるなど充実していました。
コスパ最強ではないかと思います。

Cons:

特にないです。

2026-08-16 • via Nuitee
T
Tomoyuki • family_with_children • jp
7
大江戸温泉よりも、ずっと良かったです。
Pros:

温泉が良かったです。

2026-08-16 • via Nuitee
赤池 • solo_traveller • jp
8
2026-08-16 • via Nuitee